Tenet Healthcare Tracking Pixel Class Action Settlement, $16 Cash and Two Years of Privacy Protection, Claim by March 15, 2027

If you created a patient portal account, submitted a web form, or checked in online for urgent care or the ER through a Tenet Healthcare website between January 1, 2017 and September 18, 2023, you may be able to claim a one-time $16 payment and two years of CyEx Privacy Shield Pro, a paid privacy-protection service. You do not need receipts or proof to claim the $16. The claim deadline is March 15, 2027.

The case is Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis, pending in Shelby County, Tennessee. It accuses Tenet Healthcare Corporation of using third-party tracking pixels on its web pages in a way that violates privacy laws. Tenet denies wrongdoing, and the court has not decided who is right.

The settlement is not final. The court is scheduled to consider final approval on January 14, 2027, and benefits will not be distributed unless it approves the deal and any appeals are resolved.

Tenet Healthcare Opt-Out and Objection Deadline: November 27 or December 21, 2026?

The official settlement website gives two different dates for opting out of or objecting to the Tenet settlement. Its FAQ says November 27, 2026. Its home page and Important Dates page say December 21, 2026. Until the administrator clears this up, treat November 27, 2026 as the deadline if you plan to opt out or object. Ask Simpluris at (833) 296-0729 or [email protected] which date controls.

The claim deadline is not affected. Every page agrees on March 15, 2027.

Tenet Healthcare Settlement Quick Facts

Item	Details
Official settlement website	TenetPixelSettlement.com (claim page: TenetPixelSettlement.com/form/claim)
Case name	Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis
Case number	CT-3086-23
Court	Circuit Court for Shelby County, Tennessee
Defendant	Tenet Healthcare Corporation
Class period	January 1, 2017 through September 18, 2023
Cash payment	One-time $16, no proof required
Other benefit	Two years of CyEx Privacy Shield Pro, paid for by Tenet
Claim deadline	March 15, 2027 (online or email by that date; mail postmarked by that date)
Opt-out and objection deadline	November 27, 2026 per the FAQ; December 21, 2026 per the home and dates pages
Final approval hearing	January 14, 2027 at 10:00 a.m. Central Time, 140 Adams Avenue, Memphis, TN 38103
Class counsel	J. Gerard Stranch, IV, Stranch, Jennings & Garvey, PLLC
Defense counsel	Scott A. Elder, Alston & Bird LLP
Settlement administrator	Simpluris, (833) 296-0729 (toll free, 24/7), [email protected]

How Much Is the Tenet Healthcare Settlement Worth?

The public notice sets an individual benefit of $16 in cash plus the two-year privacy service. It does not announce one fixed fund to be divided among claimants, so your $16 is not reduced if many people file.

The $8,500,000 figure you may see is the attorneys’ fees and litigation costs class counsel will ask the court to approve, plus 3,500foreachofthe28ClassRepresentatives(98,000 total). According to the FAQ, Tenet pays both separately. That is not money class members can claim, and the court decides whether to approve it.

What Is the Tenet Healthcare Tracking Pixel Lawsuit About?

A tracking pixel is a small piece of code placed on a web page. When someone uses the page, the code can send information about what they did there to another company, such as an advertising or analytics provider. The lawsuit says Tenet used third-party pixels on its websites in a way that broke certain privacy laws. The settlement website does not say which laws or which companies received data, so this article does not either.

This is a privacy and tracking dispute, not a ransomware attack or hacker break-in. The public materials describe website activity allegedly sent to outside companies, not an intrusion into Tenet’s systems.

The case was filed in state court in Shelby County, which covers Memphis. The lead plaintiff is identified only as Jane Doe, and the settlement names 28 individuals as Class Representatives. Tenet has been sued over pixels elsewhere too. Becker’s Hospital Review reported in April 2024 that a federal judge in Massachusetts let a pixel class action against Tenet go forward in part, and Health Law Weekly reported in June 2025 that a federal court in the Eastern District of California did the same for a suit over several California hospitals. The settlement website does not say how those cases relate to this one. If you are part of one of them, read Section 3 of the Settlement Agreement, titled “Releases,” before deciding what to do.

Pixel cases against other healthcare providers have also settled. For comparison, see Inova Health Privacy Class Action, $3.1M Settlement for Tracking Pixel Violations—Deadline April 6, 2026, USC Arcadia Hospital Pixel Tracking Class Action Settlement, $200,000 Fund, Who Qualifies and the December 7 Deadline and Fairchild Medical Center Pixel Settlement, Check If You Qualify — Delgado v. Fairchild, No. 24CV08548. Each has its own defendant, class and terms, so eligibility in one does not carry over to another.

What Laws Apply to the Tenet Healthcare Pixel Claims?

The official FAQ says only that Tenet allegedly violated certain privacy laws. It does not list every statute or claim, and the Settlement Agreement’s release section defines what is being resolved. Pixel cases commonly rely on the federal Wiretap Act, 18 U.S.C. § 2511, state wiretapping laws, and common-law privacy theories. Those are general patterns, not confirmed causes of action in this case. For the exact claims, read the Settlement Agreement and the court record. The settlement is a compromise, not a finding that Tenet broke any law.

Who Qualifies for the Tenet Healthcare Pixel Settlement?

The court defines the class as all “Identifiable Individuals” who used or accessed Tenet’s Online Platforms during the class period. An Identifiable Individual used a website or patient portal run by Tenet, one of its affiliated covered entities, or a former affiliated covered entity to do at least one of three things:

• Create a patient portal account.
• Submit a web form.
• Check in to an urgent care center or emergency room.

“Online Platforms” covers Tenet’s websites, patient portals, the Healthelife app, and other web-based tools run by or for Tenet. Simply browsing an informational page is not listed as enough on its own, and visiting a Tenet hospital in person does not qualify you without one of those online activities.

Excluded are the judge and the judge’s family and staff, Tenet and its officers, directors and related companies, the attorneys for the parties, and anyone who validly opts out. The home page says class members are individuals identified in Tenet’s records and that some may have already received a notice directly from Tenet. If you are unsure whether you are covered, the administrator helps for free at (833) 296-0729.

What Do You Get From the Tenet Healthcare Settlement?

Every class member can claim both benefits, or just one.

$16 cash payment. One payment per class member. The FAQ says you do not have to provide proof or an explanation.

Two years of CyEx Privacy Shield Pro. Tenet pays for it. It includes dark web scanning, compromised password scanning, a VPN, a password manager and other privacy tools, plus access to a fraud resolution agent if something suspicious turns up. Enrollment codes were sent by postcard. If you lost yours, contact the administrator, or use the enrollment instruction request page with your Login ID and PIN to get reminder emails once the settlement becomes final.

How to File a Tenet Healthcare Settlement Claim Before March 15, 2027

You have three ways to file, and online is fastest. There is no filing fee.

Online. Go to TenetPixelSettlement.com/form/claim and log in with the Login ID and PIN printed on your notice. If you cannot find them, email [email protected] with your full name and mailing address and ask for new ones.

By email. Download the claim form, complete and sign it, and email it to [email protected].

By mail. Send the signed claim form to:

Tenet Healthcare Pixel Settlement c/o Settlement Administrator P.O. Box 25226 Santa Ana, CA 92799-9958

Online and email claims must be in by March 15, 2027, and mailed claims must be postmarked by that date. You can also call (833) 296-0729 to request a paper form. Keep a copy of your claim and any confirmation. Do not put this off: being in the class does not produce a payment unless you file a claim.

When Will Tenet Healthcare Settlement Payments Be Sent?

After the court gives final approval and any appeals are resolved. The final approval hearing is January 14, 2027 at 10:00 a.m. Central Time at the Shelby County courthouse in Memphis. The website says the date and time can change without further notice, and no payment date has been announced. Because claims stay open until March 15, 2027, a payout before spring is unlikely, though the website does not say.

Tenet Healthcare Settlement Dates and Deadlines

Date	What happens
January 1, 2017 – September 18, 2023	Class period
October 22, 2026	Notice mailing date listed on the settlement website
November 27, 2026	Opt-out and objection deadline per the FAQ
December 21, 2026	Opt-out and objection deadline per the home and dates pages
January 14, 2027, 10:00 a.m. CT	Final approval hearing, Shelby County, Tennessee
March 15, 2027	Claim deadline

Check the official dates page before relying on the schedule.

Your Options in the Tenet Healthcare Settlement: Claim, Opt Out, Object or Do Nothing

Option	What it means
File a claim	Get the $16 payment, the CyEx Privacy Shield Pro enrollment, or both. You stay in the class and give up the released claims.
Opt out	No benefits. You keep the right to sue Tenet on your own over the issues in this case.
Object	Tell the court what you dislike. You stay in the class and can still file a claim.
Do nothing	No benefits, and you give up the rights described in the Releases section.

To opt out, send a written Request for Exclusion with the case name and number (Jane Doe v. AMISUB (SFH), Inc. d/b/a Saint Francis Hospital-Memphis, Case No. CT-3086-23, Shelby County, Tennessee), your full name, mailing address, telephone number, email address, your signature, and the words “Request for Exclusion” or a similar clear statement. It can be postmarked or emailed by the deadline, and you can only exclude yourself. Mail it to Tenet Healthcare Pixel Settlement, ATTN: Exclusion Request, P.O. Box 25226, Santa Ana, CA 92799-9958.

To object, you must stay in the class. File a written objection with the Clerk of Court, 140 Adams Avenue, Room 324, Memphis, TN 38103, and send copies to the Settlement Administrator (ATTN: Objections, same P.O. box), to Class Counsel at Stranch, Jennings & Garvey, 223 Rosa L. Parks Avenue, Suite 200, Nashville, TN 37203, and to Tenet’s counsel, Scott A. Elder at Alston & Bird, One Atlantic Center, 1201 West Peachtree Street, Suite 4900, Atlanta, GA 30309. Your objection must include the case name and number, your contact information, proof you are a class member (a notice you received works), every reason you object with any supporting documents, your lawyer’s name and bar number if you have one, whether you or your lawyer want to speak at the hearing, and your signature. You do not need to attend the hearing for the court to consider it. See the official FAQ for the full requirements.

If you opt out, you cannot object. Do not contact the court or the Clerk’s office with questions; the administrator handles those.

What Claims Do You Give Up in the Tenet Healthcare Settlement?

If you stay in the class, you cannot join another lawsuit against Tenet over the issues this settlement covers. Section 3 of the Settlement Agreement lists exactly which claims you release, and it is worth reading in full.

Tenet Healthcare Settlement FAQ

Is the Tenet Healthcare tracking pixel settlement legitimate?

 Yes, it has an official website run by the administrator, Simpluris, and identifies the court, case number, class definition and claim procedures. It remains subject to final court approval.

Do I need to prove I used a Tenet website to get the $16?

 No. The FAQ says you do not have to provide proof or an explanation, but you need your Login ID and PIN to file online and you must be an eligible class member.

Can I get both the $16 and the CyEx Privacy Shield Pro membership?

 Yes. Every class member is eligible for both and may claim one or both.

Do I have to be a Tenet patient to qualify?

 The class is based on specific use of Tenet’s online platforms, not on being a patient. Contact Simpluris if you are unsure whether your activity counts.

What if I never got a postcard or notice?

 Contact the administrator at (833) 296-0729 or [email protected]. They can tell you where you stand.

Does Tenet admit it did anything wrong?

 No. Tenet denies wrongdoing, and the court has not decided who is right. The parties settled to avoid the cost, risk and disruption of continuing the case.

Do I need my own lawyer? 

No. The court appointed J. Gerard Stranch, IV as Class Counsel, and you are not charged for his services. You may hire your own lawyer at your own expense.

Do I have to go to the January 14, 2027 hearing?

 No. You may attend at your own cost, but nothing requires it.

Official Tenet Healthcare Settlement Contacts

• Website: TenetPixelSettlement.com
• Phone: (833) 296-0729 (toll free, 24/7)
• Email: [email protected]
• Mail: Tenet Healthcare Pixel Settlement, c/o Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9958

Sources

• TenetPixelSettlement.com, official settlement website, including its FAQ, claim page, enrollment request page and important dates page
• Long Form Notice, Settlement Agreement and Claim Form, posted by the administrator, Simpluris
• 18 U.S.C. § 2511, U.S. Code
• Becker’s Hospital Review, “Tenet Healthcare must face Facebook lawsuit” (April 2024)
• American Health Law Association, Health Law Weekly, “U.S. Court in California Allows Action Against Tenet Alleging Website Data Disclosures but Trims Claims” (June 13, 2025)

This article is for informational purposes only and is not legal advice. The allegations against Tenet Healthcare are disputed, and the settlement is not an admission of liability.

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against the official Notice, FAQ, claim page and important dates page run by the administrator (TenetPixelSettlement.com), plus reporting from Becker’s Hospital Review and Health Law Weekly, as of October 28, 2026. Last Updated: October 28, 2026.