Bank of America $2 Million Settlement, Who Qualifies for Denied Unauthorized Debit Card and ATM Disputes?

Bank of America, N.A. has agreed to a $2,000,000 class action settlement over claims that it wrongly denied customers’ reports of unauthorized debit card and ATM transactions, did not explain the denials well enough, and did not hand over the documents it relied on when customers asked. The case is Dennie, et al. v. Bank of America, N.A., No. 3:24-cv-00454-MOC-DCK, in the U.S. District Court for the Western District of North Carolina.

Deadlines: Opt out or object by November 30, 2026. File a claim by December 11, 2026 (online by 11:59 p.m. ET, or mailed with a postmark on or before that date). Final approval hearing: January 4, 2027, at 11:30 a.m. ET, Charlotte, NC.

Bank of America denies wrongdoing, and the court has not decided who is right. The settlement is not final until the court approves it, so nothing has been paid yet.

Bank of America Settlement Eligibility Checklist: Are You in the Settlement Class?

You likely qualify if both of these apply:

• [ ] You told Bank of America that an electronic fund transfer tied to a debit card or ATM transaction on your account was unauthorized. This means a dispute or claim you submitted to the bank.
• [ ] Bank of America denied that claim between May 6, 2023 and July 14, 2026.

The class is based on the denial of your dispute, not on having an account. A Bank of America account alone does not qualify you. Former accountholders can qualify. The exact class definition is in the Long Form Notice on the settlement website.

Not automatically covered: disputes about transactions you made yourself, ordinary ATM or overdraft fees, credit card fraud, or denials before May 6, 2023 or after July 14, 2026.

Bank of America EFTA Settlement Quick Facts

Item	Details
Settlement fund	$2,000,000
Case	Dennie, et al. v. Bank of America, N.A., No. 3:24-cv-00454-MOC-DCK (W.D.N.C.)
Law	Electronic Fund Transfer Act (EFTA), 15 U.S.C. § 1693 et seq.
Class period	Denials from May 6, 2023 to July 14, 2026
Opt-out and objection deadline	November 30, 2026
Claim deadline	December 11, 2026
Final approval hearing	January 4, 2027, 11:30 a.m. ET, Courtroom 5A, 401 W. Trade St., Charlotte, NC 28202
Payment	Equal (pro rata) share of the net settlement fund; amount not yet known
Settlement administrator	Angeion Group
Official settlement website	EFTABankingSettlement.com (claim form, Long Form Notice, FAQs, and court documents)
Administrator phone	1-888-274-4284 (confirm on the website’s Contact page)
Cost to file	Free

What Did the Bank of America Dennie Lawsuit Allege?

The lawsuit, filed on May 6, 2024, claims Bank of America violated the EFTA by:

1. Improperly denying accountholders’ claims that debit card or ATM transfers were unauthorized.
2. Not giving a sufficient explanation of why a claim was denied.
3. Not providing, when an accountholder asked, the documents the bank relied on in making its decision.

The complaint also included state-law claims, including breach of contract and claims under North Carolina’s Unfair and Deceptive Trade Practices Act and California’s Unfair Competition Law. The settlement’s release is narrower than those claims, as explained below.

Bank of America denies the allegations and settled to avoid the cost and uncertainty of continuing the case. The agreement is not a finding that the bank broke the law.

Which Federal Laws Apply to the Bank of America Settlement? EFTA Sections 1693f and 1693g

The EFTA and its implementing rule, Regulation E (12 C.F.R. Part 1005), set the rules for electronic fund transfers.

• 15 U.S.C. § 1693f (error resolution): When a customer reports an error, the bank must investigate within set time limits and report its findings. If it decides no error occurred, it must give a written explanation and, on request, copies of the documents it relied on. Those duties are at the center of this case.
• 15 U.S.C. § 1693g (consumer liability): Limits what a customer can owe for unauthorized transfers, depending on factors such as how quickly the loss was reported.

The settlement is about how disputes were handled. It does not say any particular denial was wrong, and it does not replace the need to report suspected fraud promptly.

How Much Will Bank of America Settlement Class Members Receive?

Each approved claimant gets an equal share of the net settlement fund. The net fund is the $2,000,000 minus court-approved attorneys’ fees and costs, administration expenses, and any service award for the class representative. The fee request has not been posted. The settlement website says it will appear before the final approval hearing.

The payment does not depend on how much money was in your disputed transaction. As a simple illustration only: if the net fund were $1,000,000 and 10,000 claims were approved, each would receive $100. The real figure depends on the final net fund and the number of valid claims.

This settlement does not repay the disputed transaction itself. It pays statutory damages only.

How Will Bank of America Pay Settlement Claimants?

Current customers who qualify are expected to receive an account credit, and former customers a check. The claim form may also list other payment options. Use the options shown on the official claim form when you file.

What Claims Do Class Members Give Up in the Bank of America Settlement?

If you stay in the settlement, you release only claims for statutory damages under the EFTA. According to the settlement website, the settlement does not release claims for actual damages related to the denial of an unauthorized-transfer claim, except for the named plaintiff Layne.

That means someone with a large out-of-pocket loss may still have a separate claim for actual damages. If that could be you, read the release in the Long Form Notice and consider talking to a licensed attorney before deciding whether to file, opt out, or do nothing.

How to File a Bank of America Settlement Claim by December 11, 2026

1. Go to the official website: EFTABankingSettlement.com and select Submit Claim.
2. Find your Unique ID. It appears on the notice sent by email or postcard. If you did not receive one but think you qualify, call the administrator and ask how to file.
3. Complete the claim form. It asks for your contact information, payment choice, and a signed statement under penalty of perjury that Bank of America denied your unauthorized debit card or ATM transfer claim between May 6, 2023 and July 14, 2026. The posted form does not list receipts or other proof as a standard requirement. Answer truthfully.
4. Submit by the deadline. File online by 11:59 p.m. ET on December 11, 2026, or mail the form to the address on the claim form with a postmark on or before December 11, 2026.
5. Keep a copy of your claim and any confirmation, and tell the administrator if your address changes.

Do not pay anyone to file a claim. Filing is free.

What Happens If You Do Nothing in the Bank of America Settlement?

If the court approves the settlement and you do nothing, you receive no payment and you give up the right to sue Bank of America separately over the claims the settlement releases.

How to Opt Out of or Object to the Bank of America Settlement by November 30, 2026

• Opt out (exclude yourself): You will receive no payment and keep your right to sue separately over the released claims. Send a written exclusion request as described in the Long Form Notice, postmarked or submitted by November 30, 2026.
• Object: You stay in the settlement and tell the court why you think it, the fee request, or the service award is unfair. Follow the filing and mailing steps in the Long Form Notice, with a deadline of November 30, 2026. An objection is not an opt-out, and you remain bound if the court approves the settlement. You can object and still file a claim.

If you hold the account jointly, read the notice carefully before opting out. Use the addresses printed in the notice and on the website, not those from unofficial sources.

What Must Bank of America Change Under the Settlement?

Besides the $2 million fund, Bank of America agreed to change the written communications it sends to accountholders whose unauthorized debit card or ATM transfer claims are denied. The changes are meant to address the complaints about unclear explanations and access to the documents behind a denial. The settlement agreement and the court’s final approval order control their exact effect.

Bank of America Settlement Key Dates

Date	Event
May 6, 2023	Class period begins
May 6, 2024	Lawsuit filed
June 16, 2026	Settlement agreement executed
July 14, 2026	Preliminary approval; class period ends
November 30, 2026	Opt-out and objection deadline
December 11, 2026	Claim deadline (11:59 p.m. ET online; postmark if mailed)
January 4, 2027, 11:30 a.m. ET	Final approval hearing, Charlotte, NC
After final approval	Payments issued once the settlement is effective and claims are processed

Bank of America Settlement FAQs

Does Every Bank of America Customer Qualify?

No. Only people whose unauthorized debit card or ATM transfer claim was denied between May 6, 2023 and July 14, 2026.

Do I Need Proof That My Dispute Was Denied?

The posted claim form does not list supporting documents as a standard requirement. You do have to attest truthfully, under penalty of perjury, that the denial happened in the class period.

Will I Get Back the Money From My Unauthorized Transaction?

Not from this settlement. It pays an equal share of the net fund for statutory damages. Claims for actual damages are generally not released.

Is the Bank of America Settlement Final?

No. The court granted preliminary approval, and final approval is pending. No benefits are paid unless the court approves.

How Much Will I Get?

That is not yet known. It depends on the net fund and the number of valid claims.

Is This the Same as Other Bank of America Settlements?

No. This one concerns denied unauthorized-transfer disputes. Other matters have different rules, including the $2.25M Bank of America ATM Fee Settlement, Were You Charged Twice at a 7-Eleven ATM? Here Is How to Get Paid Claim Before June 29 over duplicate ATM balance-inquiry fees, and the EY & Bank Of America $2.5M Settlement, Deadline Oct. 8 over a data-security incident. For another bank-account case with its own process, see Country Bank for Savings $495K Fees Settlement, Check If You Are Owed a Payment, No Claim Needed, Kimball v. Country Bank for Savings, No. 2480CV00035.

Bottom Line for Bank of America Customers

If Bank of America denied your unauthorized debit card or ATM dispute between May 6, 2023 and July 14, 2026, file a free claim at EFTABankingSettlement.com by December 11, 2026. If you want to opt out or object, the deadline is November 30, 2026, which comes first. Read the release before you decide, especially if you lost real money on the disputed transaction.

This article is for informational purposes only and is not legal advice. AllAboutLawyer.com is a consumer legal information site, not a law firm. Eligibility and your rights depend on the official settlement terms and the facts of your dispute.

Sources

1. Official settlement website: Dennie, et al. v. Bank of America, N.A. (Angeion Group), including the claim form, Long Form Notice, FAQs, and court documents
2. Important Documents page: Settlement Agreement, preliminary approval order, and notices
3. Electronic Fund Transfer Act, 15 U.S.C. § 1693f
4. CFPB: Electronic Fund Transfers FAQs

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against the official notice and settlement website run by the administrator (EFTABankingSettlement.com) and the settlement documents filed in No. 3:24-cv-00454-MOC-DCK, as of October 29, 2026. Last Updated: October 29, 2026.