GoodRx $32 Million Privacy Class Action Settlement, Who Qualifies and How to File a Claim

If you used a GoodRx website, app or service at any point before April 20, 2024, you may be able to get money from a $32 million class action settlement. GoodRx Holdings, Inc. and advertising technology company Criteo Corp. agreed to the deal to resolve claims that GoodRx shared users’ personal and health-related information with advertising and analytics companies. Both companies deny any wrongdoing.

CLAIM DEADLINE: December 29, 2026. Online claims must be submitted by 11:59 p.m. Eastern Time. Mailed claims must be postmarked by that date. The deadline to opt out or object is the same day. If you do nothing, you get no money.

Current status (as of October 15, 2026): The U.S. District Court for the Northern District of California granted preliminary approval on September 8, 2026. Claims are open, but final approval is still pending. The court set a final approval hearing for February 11, 2027, at 11:00 a.m.

The settlement is not a court finding that GoodRx or Criteo broke any law. The court has not decided who is right.

GoodRx $32 Million Privacy Settlement Quick Facts

Detail	Information
Case name	Doe v. GoodRx Holdings, Inc., et al.
Case number	4:23-cv-00501-AMO (originally filed as 3:23-cv-00501-AMO)
Court	U.S. District Court for the Northern District of California, Oakland
Judge	Hon. Araceli Martínez-Olguín
Companies settling	GoodRx Holdings, Inc. and Criteo Corp.
Settlement amount	$32,000,000 (non-reversionary)
Who qualifies	All natural persons in the United States who used any GoodRx website, app or service before April 20, 2024
Claim deadline	December 29, 2026 (11:59 p.m. ET online, or postmarked by that date)
Opt-out and objection deadline	December 29, 2026
Proof required	None listed; the claim form asks you to attest that you used GoodRx
Payment options	PayPal, Venmo, Zelle, virtual prepaid card or physical check
Estimated individual payment	Not yet known; equal share of the net fund per valid claim
Preliminary approval	September 8, 2026
Final approval hearing	February 11, 2027, 11:00 a.m.
Settlement administrator	A.B. Data, Ltd.
Official website	goodrxprivacysettlement.com

What Is the GoodRx Privacy Class Action About?

GoodRx runs a prescription coupon service and offers telehealth through products such as GoodRx Gold, HeyDoctor and GoodRx Care. The plaintiffs allege that between at least 2017 and 2020, GoodRx sent sensitive information to advertising and analytics companies, including Criteo, Meta and Google, through tracking technology on its website and app. They say that technology included pixels, software development kits (SDKs), cookies and application programming interfaces (APIs).

The plaintiffs claim the shared information included details about prescription medications and health conditions, along with contact details such as email addresses and phone numbers. They also allege the outside companies used the data for their own purposes.

GoodRx and Criteo dispute the allegations, and no court has ruled in favor of either side. They settled to avoid the cost and uncertainty of continued litigation.

What Is a Tracking Pixel, and Why Does It Matter in the GoodRx Case?

A tracking pixel is a piece of website or app code that can send information about a visitor’s activity to another company. Depending on how it is set up, it can report events such as visiting a page, using a feature or completing an action.

That raises privacy concerns when the activity relates to prescriptions or health interests. The GoodRx lawsuit alleges that third-party technologies sent information users had not agreed to share in the way the plaintiffs describe. The case does not establish that every tracking pixel is unlawful or that every GoodRx user had the same information disclosed.

What Laws Does the GoodRx Class Action Cite?

The lawsuit began after the Federal Trade Commission took action against GoodRx over the same alleged conduct, and the private claims rest on state privacy and consumer protection laws and common-law theories.

Federal Trade Commission Action Against GoodRx (FTC Act and Health Breach Notification Rule)

On February 1, 2023, the FTC sued GoodRx, alleging violations of Section 5 of the FTC Act (15 U.S.C. § 45) and the Health Breach Notification Rule (16 C.F.R. Part 318). The FTC announced a settlement of that action that reportedly included a $1.5 million civil penalty and restrictions on sharing health data for advertising. That action is separate from this private class action, and money from it does not go into the $32 million fund.

Related article: Cleo AI FTC Refund, $15.8 Million Going to 2,124,796 Customers – Eligibility, Payment Dates and How to Get Paid

State Laws Cited in the GoodRx Class Action Complaint

Law or legal theory	What the claim concerns
California Confidentiality of Medical Information Act (CMIA), Cal. Civ. Code § 56 et seq.	Alleged disclosure of medical information without authorization. Section 56.36 provides for nominal damages of $1,000 per patient in some cases.
California Invasion of Privacy Act (CIPA), Cal. Penal Code § 630 et seq.	Alleged unlawful interception of communications. Section 637.2 provides statutory damages of $5,000 per violation.
California Consumers Legal Remedies Act (CLRA), Cal. Civ. Code § 1750 et seq.	Alleged unfair or deceptive practices in consumer transactions
California Unfair Competition Law (UCL), Cal. Bus. & Prof. Code § 17200	Alleged unlawful, unfair or fraudulent business practices
New York General Business Law § 349	Alleged deceptive acts in consumer dealings under New York law
Illinois Consumer Fraud and Deceptive Business Practices Act, 815 ILCS 505	Alleged unfair or deceptive conduct under Illinois law
Intrusion upon seclusion	A common-law privacy claim
Negligence and negligence per se	Alleged failure to meet legal duties
Unjust enrichment	Alleged improper benefit from users’ data

These are claims the plaintiffs made, not findings. The statutory damages figures show what the laws provide in general; they are not what any class member will receive in this settlement.

Federal Rules That Govern the GoodRx Settlement

A class settlement in federal court needs court approval under Federal Rule of Civil Procedure 23(e). The judge must find it fair, reasonable and adequate, and class members can object. The Class Action Fairness Act’s notice provision, 28 U.S.C. § 1715, also requires notice of the proposed settlement to federal and state officials, and final approval generally cannot come until 90 days after that notice is served.

Who Qualifies for the GoodRx Privacy Settlement?

The settlement class is all natural persons in the United States who used any website, app or service made available by or through GoodRx at any time before April 20, 2024. That is the date the plaintiffs and GoodRx reached an agreement in principle.

You do not need to have bought anything, had a telehealth visit, received an ad from Criteo or suffered a financial loss. Using the GoodRx website or app to look up a coupon fits the class definition as written. The notice specifically lists the GoodRx website and app, GoodRx Gold, HeyDoctor and GoodRx Care.

Who Is Excluded From the GoodRx Settlement?

The class excludes:

• GoodRx and Criteo, and their affiliates, parents, subsidiaries, officers and directors
• Meta and Google
• The judges and clerks on the case
• Anyone who validly opts out

Companies and other entities do not qualify because the class covers natural persons only.

What If I Never Received a GoodRx Settlement Notice?

Not receiving a notice does not mean you are ineligible. The official website has a page for people who did not receive a notice.

How Much Money Is in the GoodRx Settlement?

GoodRx and Criteo agreed to pay $32 million into a settlement fund. The fund is non-reversionary, so none of it goes back to the companies once the settlement takes effect.

These costs come out of the fund before claimants are paid:

• Notice and administration costs
• Taxes and fund account costs
• Attorneys’ fees and litigation expenses, which class counsel will ask the court to approve
• Service awards for the named plaintiffs

Class counsel has said it will ask for no more than one-third of the fund in fees, which is $10,666,666.67, plus up to $125,000 in expenses. Service awards may be up to $2,000 per named plaintiff. The court decides all of these amounts, and if fees come in lower than requested, the difference stays in the fund for class members.

How Much Will Each GoodRx Claimant Get?

Nobody knows yet, and the $32 million is not what each person will receive. Each person who files a valid, timely claim gets an equal share of the net settlement fund, calculated by dividing the net fund by the number of valid claims. The payment goes down as more people claim.

If fees and expenses were approved at the maximum requested, they would take about $10.8 million, leaving roughly $21.2 million before administration costs, taxes and service awards. The number of valid claims will determine each person’s share of what remains. No official per-person estimate has been published, so any dollar figure you see elsewhere is a guess.

Settlement payments may be taxable. Ask a tax professional if you are unsure how this affects you.

How to File a GoodRx Settlement Claim

1. Go to the official website. Use GoodRxPrivacySettlement.com. Class members who received an email or postcard notice have a claimant code, but the claim form’s attestation is based on your statement that you used GoodRx before April 20, 2024.
2. Fill out the claim form. It asks for your name, mailing address, email address and phone number.
3. Choose how you want to be paid. Options are PayPal, Venmo, Zelle, a virtual prepaid card or a paper check mailed to the address on your form.
4. Sign the attestation. You confirm that you lived in the United States and used a GoodRx website, app or service before April 20, 2024, and that your information is accurate. Only submit if that is true.
5. Submit by December 29, 2026.

Submission method	Deadline
Online claim form	December 29, 2026, by 11:59 p.m. Eastern Time
Paper claim form	Postmarked no later than December 29, 2026

Mail paper claims to:

GoodRx Data Disclosure Settlement c/o A.B. Data, Ltd. P.O. Box 173138 Milwaukee, WI 53217

Each person can file only one claim, even if they received more than one notice. If the administrator finds a problem with your form, it will contact you, and you have 20 days from the date of that notice to fix it. A claim that is not fixed in time is rejected.

Filing is free. Save your online confirmation, or keep a copy of your mailed form and proof of mailing. The absence of a document-upload requirement does not guarantee every claim will be approved, because the administrator can still review claims for validity.

Your Options in the GoodRx Settlement: Claim, Opt Out, Object or Do Nothing

Option	What it means	Deadline
File a claim	Request a share of the net fund; you give up claims against GoodRx and Criteo covered by the settlement	December 29, 2026
Opt out	No payment, but you keep the right to bring your own claim	December 29, 2026
Object	Tell the court what you think while staying in the class	December 29, 2026
Do nothing	No payment, and you are still bound by the settlement if approved	None

How to Opt Out of the GoodRx Settlement

Send a written request by U.S. Mail or another delivery service, postmarked by December 29, 2026, to:

GoodRx Data Disclosure Settlement Attn: Exclusions P.O. Box 173001 Milwaukee, WI 53217

It must include the case name and number, your full name, address, phone number and email address, your claimant ID code, your original signature and a clear statement that you want to be excluded. You cannot opt out by phone. If you opt out, you get no payment and keep the right to bring your own claim against GoodRx and Criteo.

How to Object to the GoodRx Settlement

If you stay in the class, you can object to the settlement, the fee request or the service awards. File a written objection with the Clerk of Court, U.S. District Court for the Northern District of California, 1301 Clay Street, Suite 400 S, Oakland, CA 94612, by December 29, 2026. Objections are public, so do not include medical records or other sensitive information. An objection does not guarantee the court will change or reject the settlement.

Review the official long-form notice for the complete requirements before choosing.

What Am I Giving Up in the GoodRx Settlement?

If you do not opt out, you release GoodRx, Criteo and related parties from claims connected to the data disclosure and to their use of pixels, SDKs, cookies, APIs and similar technology. That includes claims you did not know about and claims that were or could have been brought in this case.

Does the GoodRx Settlement Cover Meta and Google?

No. The release covers only GoodRx and Criteo. The class action originally named Meta Platforms, Inc. and Google LLC as well, and the plaintiffs say they are continuing to pursue those claims. Meta and Google are also excluded from the settlement class. The $32 million is paid by GoodRx and Criteo, not by Meta or Google.

Why Did GoodRx and Criteo Agree to a $32 Million Settlement?

The litigation involved several related class actions that were consolidated, and years of proceedings. The plaintiffs and GoodRx mediated on January 10 and March 7, 2024, and the parties later reached an amended settlement with Criteo included, dated November 19, 2025. A settlement lets both sides resolve disputed claims without the expense and uncertainty of more litigation. It is not an admission of liability.

Important Dates in the GoodRx Class Action Settlement

Date	Event
February 1, 2023	FTC files its action against GoodRx
February 2, 2023	Private class actions begin to be filed
May 2023	Related class actions consolidated in the Northern District of California
January 10 and March 7, 2024	Mediations with GoodRx
April 20, 2024	Cutoff date for the settlement class
November 19, 2025	Amended settlement with GoodRx and Criteo
September 8, 2026	Court grants preliminary approval
November 24, 2026	Class counsel’s fee motion posted to the settlement website
December 29, 2026	Deadline to claim, opt out or object
February 11, 2027, 11:00 a.m.	Final approval hearing, Oakland courthouse
Not set	Payment date

The hearing could be moved or held remotely, so check the settlement website or PACER before planning to attend. You do not have to go.

When Will GoodRx Settlement Payments Be Sent?

Payments go out only if the court grants final approval and the judgment becomes final. If it does, the agreement calls for the administrator to send payments within 45 days of the effective date. An appeal can add a year or more, according to the notice. No payment date has been announced.

A few payment rules to know:

• Checks expire. A check not cashed within 60 days is void and generally will not be reissued, though you can ask for a replacement within that window.
• Electronic payments. If your PayPal, Venmo, Zelle or prepaid card details do not work, the administrator will send a check instead.
• Leftover money. Money from uncashed checks is redistributed to other claimants if each share would be at least $5. Any amount still left more than 180 days after payments go out goes to the Center for Internet and Society at Stanford Law School.
• Termination risk. GoodRx and Criteo can cancel the settlement if too many class members opt out, and it ends if the court does not approve it.

Who Are the Lawyers for the GoodRx Class?

Christian Levis, Amanda Fiorilla and Rachel Kesten of Lowey Dannenberg, P.C., and L. Timothy Fisher and Jenna L. Gavenman of Bursor & Fisher, P.A. Class members do not pay them directly. Their fees come from the settlement fund if the court approves.

Related Reading on AllAboutLawyer

Website tracking technology has driven other consumer privacy settlements. For another example, read University of Phoenix $8.75 Million Pixel Privacy Settlement, Who Qualifies for the $25 Payment, How to Claim and the November 5, 2026 Deadline. It is a separate case with its own class definition, terms and deadline, and qualifying for one settlement does not mean you qualify for another.

GoodRx $32 Million Settlement FAQ

Is the GoodRx privacy settlement real?

Yes. It is a court-supervised class settlement in the Northern District of California, and the court granted preliminary approval on September 8, 2026. Use the official site, goodrxprivacysettlement.com, and be careful with look-alike sites. You never have to pay to file a claim. Final approval is still pending.

Who qualifies for the GoodRx settlement?

Natural persons in the United States who used any GoodRx website, app or service before April 20, 2024, subject to the exclusions above.

Do I need proof that I used GoodRx?

The claim form does not ask for receipts, prescription records or account records. It asks you to attest that you lived in the United States and used GoodRx before April 20, 2024.

Does the GoodRx settlement cover GoodRx Gold, HeyDoctor and GoodRx Care?

Yes. The class covers any website, app or service made available by or through GoodRx, and the notice specifically lists GoodRx Gold, HeyDoctor and GoodRx Care, subject to the full definition and exclusions.

How much will each GoodRx claimant receive?

It is not known yet. Each valid claim gets an equal share of the net fund after court-approved deductions, so the amount depends on how many claims are approved.

Did GoodRx admit it did anything wrong?

No. GoodRx and Criteo deny violating any law, and the court has not decided the case.

Can I file more than one GoodRx claim?

No. There is one claim per person.

What happens if I do nothing?

You receive no payment, and you are still bound by the settlement and its release if the court approves it.

Does the settlement resolve the claims against Meta and Google?

No. The plaintiffs say they are continuing to pursue those claims.

Who do I contact with questions about the GoodRx settlement?

The administrator, A.B. Data, Ltd., at 1-877-888-9232 or [email protected]. Do not contact the court.

Official GoodRx Settlement Documents

• Official settlement website
• Frequently asked questions
• Long-form notice
• Settlement agreement
• Blank claim form
• Court documents
• Page for people who did not receive a notice

Settlement administrator: A.B. Data, Ltd., 1-877-888-9232, [email protected]

Sources Used in This Article

• Long Form Notice of Proposed Class Action Settlement, Doe v. GoodRx Holdings, Inc., goodrxprivacysettlement.com
• Amended Class Action Settlement Agreement and Release, Case No. 3:23-cv-00501-AMO (N.D. Cal.), Doc. 357-2, filed June 1, 2026
• Settlement Payment Claim Form, goodrxprivacysettlement.com
• Federal Trade Commission action against GoodRx (February 1, 2023)
• Cal. Civ. Code § 56 et seq.; Cal. Penal Code § 630 et seq.; Cal. Civ. Code § 1750 et seq.; Cal. Bus. & Prof. Code § 17200; N.Y. Gen. Bus. Law § 349; 815 ILCS 505
• Fed. R. Civ. P. 23(e); 28 U.S.C. § 1715

Disclaimer: This article is general legal information, not legal advice. I am not a practicing attorney. Terms and deadlines may change, so confirm them on the settlement website before you file.

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against the official Long Form Notice, Claim Form and Amended Settlement Agreement run by the administrator (goodrxprivacysettlement.com), as of October 15, 2026. Last Updated: October 15, 2026.