Best Buy Insignia Pressure Cooker Lawsuit, Denise Fuller-Hines Alleges Severe Burn Injuries

Recall Information and Resources

What you need	Where to get it
Recall registration (replacement inner pot and valve)	recallrtr.com/pc
Best Buy recall phone line	888-359-4485, 7:30 a.m. to 5 p.m. CT, Monday through Friday (per the CPSC notice)
Also available through	BestBuy.com (“Pressure Cooker Recall” link on the home page)
CPSC recall notice	“Best Buy Recalls Insignia Pressure Cookers Due to Burn Hazard,” Recall No. 24-013
Recalled models	Insignia Multi-Function Pressure Cookers NS-MC60SS8, NS-MC60SS9, NS-MC80SS9, and replacement inner pots NS-MCRP6NS9, NS-MCRP6SS9
Lawsuit claim form	None. This is an individual lawsuit, not a class action or settlement.
Settlement or deadline	None
Case	Fuller-Hines v. Best Buy Co., Inc., No. 0:26-cv-04125, U.S. District Court, District of Minnesota
If you were injured	Stop using the cooker, preserve it and your records, and speak with a licensed attorney (see “What to Preserve” below)

Quick Answer: Who Sued Best Buy, and Can I Join?

Denise Fuller-Hines filed a product-liability lawsuit against Best Buy Co., Inc. on September 24, 2026, in the U.S. District Court for the District of Minnesota, over alleged severe burn injuries involving an Insignia pressure cooker. The case is Fuller-Hines v. Best Buy Co., Inc., No. 0:26-cv-04125.

It’s an individual case, not a class action. There is no claim form, no settlement and no public deadline, and there’s no process to join it. The federal docket lists it as a personal-injury product-liability case under diversity jurisdiction, with a jury demanded by the plaintiff.

According to reporting on the filed complaint, Fuller-Hines, described as a California woman, was using an Insignia 6-Quart Multi-Function Pressure Cooker, model NS-MC60SS9, on December 14, 2024, when she was allegedly able to rotate and open the lid while pressure remained inside. The complaint alleges scalding contents were forcefully ejected onto her body, causing severe burns.

Best Buy has not been found liable. These are the plaintiff’s allegations, and the case is at an early stage.

Quick Facts: Fuller-Hines v. Best Buy

Detail	Information
Case	Fuller-Hines v. Best Buy Co., Inc.
Case number	0:26-cv-04125 (also styled 26-cv-4125 JWB/SGE)
Court	U.S. District Court, District of Minnesota
Plaintiff	Denise Fuller-Hines
Defendant	Best Buy Co., Inc.
Plaintiff’s counsel (per docket)	Michael K. Johnson, Anna Rick, Adam John Kress
Judge	Jerry W. Blackwell; referred to Magistrate Judge Shannon G. Elkins
Product (per complaint reporting)	Insignia 6-Quart Multi-Function Pressure Cooker, model NS-MC60SS9
Alleged incident date	December 14, 2024
Alleged injury	Severe burns
Claims described	Defective design, defective manufacture, failure to warn, negligence
Filing date	September 24, 2026
Jury demanded	Yes, by plaintiff
Status	Early-stage federal litigation
Class certification	None identified
Settlement / claim form / deadline	None / None / None

What was verified: The federal docket confirms the case number, parties, court, filing date, nature of suit, cause of action, jury demand, counsel, the judge assignments, the issuance of a summons to Best Buy on September 24, and that the complaint was filed with a civil cover sheet, Exhibit A (owner’s manual) and Exhibit B (recall notice). The docket copy reviewed was last retrieved September 24, 2026, so later docket activity may exist (check PACER). The complaint’s full text wasn’t available to this author, so the incident details and legal theories below come from published reporting on the complaint.

What Does Fuller-Hines Allege?

She alleges she was using the pressure cooker normally and as directed, and that it appeared to have finished depressurizing. According to reporting on the complaint, the lid could nonetheless be rotated and opened while dangerous pressure remained inside. When she opened it, she alleges, hot contents erupted and struck her body, causing severe burns.

The lawsuit reportedly alleges that Best Buy represented that the cooker’s safety features would prevent the lid from being removed while pressurized, that the device could retain dangerous pressure even after appearing fully depressurized, and that consumers couldn’t detect the hazard. The complaint reportedly points to the 2023 recall as evidence. These are allegations, not court findings.

Related article: Minnesota Federal Judges Misconduct Complaint, DOJ Accuses Seven Judges Over New York Times Interviews

Which Model Is Involved?

The product named in reporting on the complaint is the Insignia 6-Quart Multi-Function Pressure Cooker, model NS-MC60SS9. That model is among those Best Buy recalled in October 2023.

The CPSC recall covers Insignia Multi-Function Pressure Cookers with model numbers NS-MC60SS8, NS-MC60SS9 and NS-MC80SS9 (six- and eight-quart), plus inner pots NS-MCRP6NS9 and NS-MCRP6SS9 sold separately as replacements. About 930,000 units were recalled in the U.S. and Canada on October 26, 2023 (the CPSC notice was updated March 25, 2025). The CPSC says the cookers were sold at Best Buy stores nationwide and online at BestBuy.com and Amazon.com from October 2017 through June 2023 for between $50 and $120, and were manufactured in China.

What the CPSC Reported About Injuries

According to the CPSC, Best Buy had received 31 reports of incidents in which the contents were expelled under pressure, including 17 reports of burn injuries, some involving second-degree and severe burns.

How the Recall Relates to the Lawsuit

The CPSC’s stated hazard is that incorrect volume markings on the inner pot can cause consumers to overfill it, so that hot food and liquids are ejected when the cooker is vented using the quick-release method or opened while its contents are pressurized.

So the recall and the lawsuit overlap on the type of injury (hot contents ejected under pressure), but they aren’t identical: the recall’s stated cause is the volume markings, while Fuller-Hines’s complaint reportedly focuses on the lid being able to open while the cooker appeared depressurized. The complaint attaches the recall notice as an exhibit. The recall doesn’t prove the allegations in her case, and no court has ruled on them.

Injuries and Damages Sought

The complaint reportedly alleges severe burn injuries and seeks compensation for bodily injury, medical expenses, lost wages, physical pain, mental anguish and diminished enjoyment of life. The public docket doesn’t show a specific dollar demand. No judge has made any finding about the extent of her injuries or Best Buy’s responsibility.

Legal Claims

Reporting on the complaint describes claims for defective design, defective manufacture, failure to warn and negligence. The complaint reportedly alleges that safer, economically feasible designs could have kept the lid from opening under pressure, that Best Buy failed to adequately test and inspect the cooker, and that Best Buy knew or should have known of the defects. Filing a complaint doesn’t prove any of this, and the allegations must be established through the litigation.

What Happens Next?

The docket shows the complaint was filed September 24, 2026, a summons was issued to Best Buy that day, and the case was assigned to Judge Jerry W. Blackwell and referred to Magistrate Judge Shannon G. Elkins. The docket copy reviewed shows no later activity, and there has been no merits ruling.

The next steps are likely service of the complaint, Best Buy’s response and case-management proceedings. In product-liability cases like this, discovery typically focuses on design and testing records, complaint histories and communications with manufacturers.

Is This a Class Action?

No. No class has been certified, and the docket doesn’t identify class allegations. Someone else injured by an Insignia pressure cooker doesn’t automatically become a plaintiff here.

A separate consumer case, Jordan et al. v. Best Buy Co., Inc., No. 0:24-cv-01066 (D. Minn.), seeks economic damages over the recalled cookers on behalf of consumers. In a February 21, 2025 order, Judge Donovan W. Frank compelled arbitration of plaintiff Jewel Jordan’s claims and struck her class allegations, but declined to strike the class allegations of plaintiff Michael Walsh at that stage. It is a different case from Fuller-Hines’s. In general, claims for serious physical injuries like burns are brought as individual lawsuits, while economic-loss claims are often brought as class actions.

Is There a Settlement or Claim Form?

No. There’s no settlement, claims administrator, public injury-claim form or deadline tied to this case. It was filed on September 24, 2026, and the docket shows no settlement.

If you were injured by an Insignia pressure cooker, you can’t submit a claim through Fuller-Hines’s case. For general background on defective-product claims, see Product Liability.

What Insignia Pressure Cooker Owners Should Do

The CPSC’s notice tells consumers to immediately stop using the recalled pressure cookers and contact Best Buy for a free replacement of the inner pot and the floating locking valve that signals pressure. Use the recall site, the Best Buy recall line (888-359-4485) or the “Pressure Cooker Recall” link on BestBuy.com.

The CPSC also says consumers should always check that the inner pot is not filled beyond two-thirds capacity when pressure cooking, that the lid is fully locked before pressure cooking starts, and that the floating locking valve has dropped before trying to open the lid.

The recall still matters even though this lawsuit concerns an incident alleged to have happened in December 2024. If you have a problem with the recall remedy, the CPSC has a recall complaint form, and injuries can be reported at SaferProducts.gov.

What to Preserve If You Were Injured

If you suffered a burn or other injury involving a recalled Insignia pressure cooker, consider preserving:

1. the pressure cooker itself, if you still have it;
2. the inner pot and lid;
3. model and serial-number information;
4. purchase receipts or online order records;
5. photographs of the appliance and any visible damage;
6. photographs of your injuries, where available;
7. medical records and bills;
8. insurance records for treatment;
9. communications with Best Buy or the recall administrator; and
10. the recall notice and any replacement-kit documents.

Avoid altering or discarding a product that may be relevant to an injury claim unless a qualified professional tells you otherwise.

Product-liability attorneys commonly work on contingency, meaning no upfront fees and a percentage of any recovery, but arrangements vary, so ask about fees before hiring. Compensatory damages for physical injuries are generally not taxable, but punitive damages generally are, so ask a tax professional about your situation.

Key Dates

Date	Event
October 26, 2023	CPSC announces Best Buy Insignia pressure cooker recall (about 930,000 units); updated March 25, 2025
February 21, 2025	Order in Jordan v. Best Buy (economic-loss case) compelling arbitration for one plaintiff and striking her class allegations
December 14, 2024	Alleged incident, per complaint reporting
September 24, 2026	Fuller-Hines files the federal complaint; summons issued; case assigned to Judge Jerry W. Blackwell and referred to Magistrate Judge Shannon G. Elkins
October 1, 2026	Current status reviewed for this article (docket copy last retrieved September 24, 2026)

Frequently Asked Questions

What is the case number?

Fuller-Hines v. Best Buy Co., Inc., No. 0:26-cv-04125, U.S. District Court for the District of Minnesota.

When was the lawsuit filed?

September 24, 2026.

Which cooker is involved?

Reporting on the complaint identifies the Insignia 6-Quart Multi-Function Pressure Cooker, model NS-MC60SS9.

What does Fuller-Hines allege?

That the cooker could remain dangerously pressurized even after appearing depressurized, letting her open the lid, and that hot contents were ejected onto her body, causing severe burns.

Did the CPSC recall this model?

Yes. The October 26, 2023 recall includes NS-MC60SS9, NS-MC60SS8 and NS-MC80SS9, plus replacement inner pots, covering about 930,000 units.

How many burn injuries did the CPSC report?

31 incident reports, including 17 reports of burn injuries, some second-degree and severe.

Has a judge ruled the cooker was defective?

No. The lawsuit is at an early stage. The CPSC recall separately recognized a burn hazard, but that is not a finding of liability in this case.

Is it a class action?

No class has been certified. It’s an individual personal-injury lawsuit.

Is there a claim form or settlement?

No. There’s no claim form, settlement or deadline.

Can someone else injured by an Insignia cooker join?

There’s no public process to join. A person with a separate injury would need to have their situation evaluated independently.

What should owners do now?

Stop using the recalled cooker and get the free replacement inner pot and floating locking valve through the recall site or Best Buy.

Bottom Line

The Fuller-Hines lawsuit is another personal-injury case involving a recalled Insignia pressure cooker, but it doesn’t create a settlement or a public claim process. What the docket confirms: Denise Fuller-Hines sued Best Buy on September 24, 2026; the case is No. 0:26-cv-04125 in the District of Minnesota; and the complaint alleges personal injuries from an Insignia pressure cooker. Separately, the 2023 recall remains relevant to owners of the affected models, so register for the replacement parts if you have one.

This article is for informational purposes only and is not legal advice. Allegations in a complaint are not proof of liability. Recall remedies and court proceedings can change as new filings are made. AllAboutLawyer.com is not a law firm and does not provide legal representation.

Sources

1. Federal court docket, Fuller-Hines v. Best Buy Co., Inc., No. 0:26-cv-04125 (D. Minn.): https://dockets.justia.com/docket/minnesota/mndce/0%3A2026cv04125/236328
2. U.S. Consumer Product Safety Commission, “Best Buy Recalls Insignia Pressure Cookers Due to Burn Hazard,” Recall No. 24-013: https://www.cpsc.gov/Recalls/2024/Best-Buy-Recalls-Insignia-Pressure-Cookers-Due-to-Burn-Hazard
3. Best Buy official recall program (replacement registration): https://www.recallrtr.com/pc
4. AboutLawsuits.com, “Best Buy Insignia Pressure Cooker Lawsuit Alleges Defective Lid Caused Severe Burn Injuries,” September 30, 2026 (reporting on the complaint’s allegations): https://www.aboutlawsuits.com/best-buy-insignia-pressure-cooker-lawsuit-defective-lid-severe-burn-injuries/
5. Jordan et al. v. Best Buy Co., Inc., No. 0:24-cv-01066 (D. Minn.), Memorandum Opinion and Order, February 21, 2025: https://law.justia.com/cases/federal/district-courts/minnesota/mndce/0%3A2024cv01066/214206/57/