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AdaptHealth $14.3 Million Debt Collection Settlement, Who Qualifies for $3,500 or $47?

Key Takeaways (Read This First)

  • Deadline: December 8, 2026, 11:59 p.m. Eastern, for claims, opt-outs and objections. That is about six weeks away.
  • Class A (billing claim class, about 464 people): you must file a claim to get $3,500.
  • Class C (collection-letter class, about 142,539 people): if you received a settlement notice by mail or email, you do not need to file a claim and are scheduled to get $47 automatically. If you believe you qualify but got no notice, you must file a claim.
  • Who qualifies: only North Carolina consumers who meet the class rules below, not everyone who ever used AdaptHealth.
  • Not yet approved: the court’s final approval hearing is January 20, 2027, and no payment date is confirmed.
  • Official website: NCAdaptHealthSettlement.com · Class A claim form: download · Class C claim form: download

AdaptHealth has agreed to pay $14,311,500 to settle a proposed class action accusing the home medical equipment company of billing North Carolina consumers for equipment they allegedly never received, rejected or returned, and of sending collection letters that allegedly suggested possible legal action over disputed debts. AdaptHealth denies the allegations and says its conduct complied with applicable law.

AdaptHealth Settlement: Quick Facts

DetailInformation
Settlement amount$14,311,500 (non-reversionary; none returns to AdaptHealth)
DefendantAdaptHealth Corporation
Case nameJerry W. Ray v. AdaptHealth Corporation
Case number1:22-cv-00898-TDS-JGM
CourtU.S. District Court, Middle District of North Carolina
JudgeThomas D. Schroeder
Class A payment$3,500 per eligible person with a valid claim
Class C payment$47 per eligible person
Claim deadlineDecember 8, 2026, 11:59 p.m. Eastern
Opt-out and objection deadlinesDecember 8, 2026
Final approval hearingJanuary 20, 2027, 2:00 p.m. Eastern
Official settlement websiteNCAdaptHealthSettlement.com
Class A claim formDownload (PDF)
Class C claim formDownload (PDF)
Settlement administratorJND Legal Administration
Class counselKilpatrick Townsend & Stockton LLP
Phone / email1-833-285-1329 / [email protected]

What Is the AdaptHealth Debt Collection Lawsuit About?

Plaintiff Jerry W. Ray sued on behalf of himself and others, alleging improper debt collection practices affecting consumers who bought, leased or rented medical equipment, supplies or related products from AdaptHealth or its family of companies. The claims target two kinds of conduct:

  • Billing for equipment consumers did not have: charges for equipment they allegedly did not receive, had rejected or had already returned.
  • Collection letters: letters labeled “Seriously Past Due” or “Final Demand” that allegedly suggested possible legal action over alleged debts.

The settlement notice says the court has not decided who is right. AdaptHealth agreed to settle to avoid the risks, costs and delays of trial and appeals. The proposed settlement is not a court finding that AdaptHealth broke the law.

Who May Qualify for the AdaptHealth Settlement?

There are two main groups. Merely having used AdaptHealth or received a medical bill does not qualify you.

Class A: Allegedly Billed for Equipment You Did Not Have

You may be in Class A if all of these apply:

  • You purchased, leased or rented medical equipment, supplies or other products from AdaptHealth or its family of companies.
  • You allegedly returned, rejected or never received the equipment.
  • AdaptHealth billed you for at least one date of service when you allegedly did not have it.
  • The dates of service fell between April 3, 2019 and April 3, 2025.
  • You lived in North Carolina when at least one such bill was sent.
  • You are among the roughly 464 people identified in AdaptHealth’s records as likely meeting these criteria.

Eligible members who submit valid claims are scheduled to receive $3,500 each. If you believe you were wrongly billed but are not among the identified group, ask the administrator whether you are covered instead of assuming you are.

Class C: Sent a “Seriously Past Due” or “Final Demand” Letter

You may be in Class C if all of these apply:

  • You purchased, leased or rented equipment from AdaptHealth or its family of companies.
  • You received a “Seriously Past Due” or “Final Demand” letter that allegedly suggested possible legal action.
  • The letter related to a date of service between April 3, 2019 and March 31, 2026.
  • You lived in North Carolina when the letter was sent.
  • You are among the roughly 142,539 people identified in AdaptHealth’s records.

Eligible members are scheduled to receive $47 each. If you got a notice by mail or email, payment is automatic if you stay in the settlement and the court approves it. If you believe you qualify but did not get a notice, submit the Class C claim form by the deadline for review.

A “Class B” Late Fee class is a subset of Class A and is being resolved without separate financial relief.

AdaptHealth $14.3 Million Debt Collection Settlement, Who Qualifies for $3,500 or $47?

How Is the $14,311,500 Divided?

The fund also pays for administration, attorneys’ fees and expenses and a possible award to the class representative.

ComponentAmount or terms
Class A fund1,624,000(3,500 per valid claim)
Class C fund6,700,000(47 per eligible person)
Attorneys’ fees, costs and related expensesUp to $5,436,500, subject to court approval
Class representative awardUp to $100,000, subject to court approval
Total settlement amount$14,311,500

The settlement notice describes attorneys’ fees of up to one-third of the settlement amount, plus additional amounts related to costs and administration. The $5,436,500 cap is the total requested for fees, costs and related expenses, and the court must approve it. If funds remain after initial payments, additional pro-rata distributions may be made, and any remainder may go to a cy pres recipient (the Salvation Army USA Senior Services Program). Nothing reverts to AdaptHealth. These are proposed terms, and final approval and any appeals could change timing.

How to File an AdaptHealth Settlement Claim

Step 1: Use the official website. Go to the official settlement website (linked above) and review the eligibility rules. Submit personal information only through the official administrator, not a third-party claims page.

Step 2: Choose the correct form. Use the Class A or Class C claim form linked in the Quick Facts table. The Class A form asks for your name, AdaptHealth account number, contact information and the unique ID on your settlement notice, and lets you choose an electronic debit card or mailed check if approved.

Step 3: Submit by December 8, 2026. The forms must be submitted electronically or postmarked by that date, signed and complete. You can submit online, email the form to [email protected], or mail it to:

NC AdaptHealth Settlement
c/o JND Legal Administration
P.O. Box 91233
Seattle, WA 98111

Step 4: Find your account number and unique ID. Your account number may appear near the top of an invoice or in the AdaptHealth Bill Pay Portal, or you can ask AdaptHealth billing support at 855-389-4043. If you cannot find your unique ID, call the administrator at 1-833-285-1329. Keep a copy of your form and any confirmation.

Tax Information for Class A Claimants

The Class A form requests a Social Security or taxpayer identification number for tax reporting. It is marked optional, but the official FAQ says that if you qualify and do not provide it, 24% of a potential payment may be withheld and sent to the IRS. Read the form and FAQ before deciding. This article is not tax advice.

What If You Do Nothing?

  • Class A: you will not receive the $3,500, but if the settlement is approved you may still be bound by its release of the covered claims.
  • Class C with a notice: you receive the $47 automatically, and unless you opt out you give up the right to sue AdaptHealth separately over the claims resolved.
  • Class C without a notice: you will not be paid unless you submit a valid claim that is accepted, and you may still be bound by the release if you do not opt out.

Can You Opt Out or Object?

Opting out (deadline December 8, 2026) means you get no payment but keep the right to sue AdaptHealth yourself over these claims, at your own expense. The request must be in writing, signed and postmarked by December 8, and include your full name, current address, telephone number, AdaptHealth account number, the class or classes you are leaving, and a clear statement that you want to opt out of Jerry W. Ray v. AdaptHealth Corporation. Mail it to:

NC AdaptHealth Settlement — EXCLUSIONS
c/o JND Legal Administration
P.O. Box 91233
Seattle, WA 98111

Objecting means you stay in the settlement but tell the court why you disagree with its terms, the fees or the release. The objection must be in writing and filed and served as the notice requires by December 8. If you are unsure whether to stay in, object or opt out, especially if you have your own claim or losses beyond the payment described, consider independent legal advice.

When Will Payments Be Sent?

There is no confirmed payment date. The court will hold the final approval hearing on January 20, 2027 to decide whether the settlement is fair, reasonable and adequate, along with the fee request and class representative award. Class members are paid only after final approval and resolution of any appeals. You do not need to attend the hearing to receive payment, and members who file a timely, valid objection may ask to speak, at the court’s discretion.

What Law Is Involved in the AdaptHealth Case?

The settlement agreement describes the amended class claims as brought under the North Carolina Debt Collection Act, N.C. Gen. Stat. § 75-50 and following. That law addresses practices such as unfair threats, coercion, harassment and deceptive representations in debt collection. The proposed settlement is not a ruling that AdaptHealth violated the federal Fair Debt Collection Practices Act, and eligibility turns on the class definitions, not on whether every disputed AdaptHealth bill qualifies.

For other debt-collection settlements, see our coverage of the Midland Credit Management debt collection class action settlement and the PHH Mortgage $1.5M debt collection settlement. They involve different companies and class rules.

Is This the Same as the AdaptHealth $35 Million Securities Settlement?

No. AdaptHealth is also involved in a separate investor lawsuit over the company’s public statements, billing practices, compliance systems and acquisition integration. That settlement is unrelated to this North Carolina consumer settlement, and its eligibility rules and deadlines should not be used here. See our report on the AdaptHealth $35M securities class action settlement.

AdaptHealth Settlement FAQ

Is the AdaptHealth $14.3 million settlement approved?

Not yet. It is a proposed settlement, and the final approval hearing is January 20, 2027. Payments are not guaranteed until the court approves it and any appeals are resolved.

How much could I receive?

Eligible Class A members with a valid claim are scheduled to receive $3,500, and eligible Class C members $47. Your eligibility depends on the class rules and the administrator’s review.

Do I need to file a claim form?

Class A members must file a valid claim. Class C members who received a settlement notice by mail or email do not need to file. Class C members who believe they qualify but got no notice must file a claim.

Can I qualify if I no longer live in North Carolina?

The rules look at whether you lived in North Carolina when the relevant bill or letter was sent, not where you live now. You must also meet every other class condition.

What is the claim deadline?

December 8, 2026, at 11:59 p.m. Eastern. Electronic submissions must be made by then, and mailed forms postmarked by that date.

When will I get my money?

No payment date is confirmed. Payments are expected only after final approval and resolution of any appeals.

What if I did nothing and I am in Class C?

If you received a notice, you are scheduled to be paid automatically unless you opt out. You would give up the right to sue AdaptHealth separately over the settled claims.

Where can I ask about my eligibility?

Visit the official settlement website, call 1-833-285-1329 or email [email protected]. You can also write to NC AdaptHealth Settlement, c/o JND Legal Administration, P.O. Box 91233, Seattle, WA 98111.

Official Documents and Sources

  1. Official NC AdaptHealth Settlement Website: https://www.ncadapthealthsettlement.com/
  2. Official Settlement FAQ: https://www.ncadapthealthsettlement.com/faq
  3. Official Key Dates and Deadlines: https://www.ncadapthealthsettlement.com/dates
  4. Court-Authorized Long-Form Settlement Notice (PDF): https://assets-us-01.kc-usercontent.com/1eeb16db-4934-006e-40a6-38fa91285ebb/e85cef3a-ad60-45ab-b4ee-b3209821a8ed/Long-Form%20Notice.pdf
  5. Settlement Agreement (PDF): https://assets-us-01.kc-usercontent.com/1eeb16db-4934-006e-40a6-38fa91285ebb/5e943758-8f07-4174-ae6e-f36438417b0e/Settlement%20Agreement.pdf
  6. Class A Billing Claim Form (PDF): https://assets-us-01.kc-usercontent.com/1eeb16db-4934-006e-40a6-38fa91285ebb/331b584f-1e4d-490a-b94c-d5a54b5d2bb6/RAH%20-%20Class%20A%20Claim%20Form%209.9.2026_FILLABLE.pdf
  7. Class C Collection Letter Claim Form (PDF): https://assets-us-01.kc-usercontent.com/1eeb16db-4934-006e-40a6-38fa91285ebb/9a157bc7-8af9-493d-a894-084011e50628/RAH%20-%20Class%20C%20Claim%20Form%209.9.2026_FILLABLE.pdf
  8. North Carolina General Statutes, Chapter 75, Article 2, Prohibited Acts by Debt Collectors: https://www.ncleg.gov/enactedlegislation/statutes/html/byarticle/chapter_75/article_2.html

This article is for informational purposes only. AllAboutLawyer.com is not a law firm and does not provide legal advice. Eligibility and rights depend on the official settlement terms and the court’s decisions.

About the Author

Israr Ahmad is a legal content researcher with 4+ years of experience covering class action settlements and consumer rights cases. He has researched and published coverage of 2,500+ settlements using verified court records, settlement administrator filings, and government sources. Learn more about Israr.

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