$21.4M Motive Technologies TCPA Settlement, Got a Prerecorded Call? You Have Until July 6, 2026 to Claim Your $50 Voucher

The Motive Technologies TCPA settlement is a $21,408,700 class action resolution where eligible people who received a prerecorded or artificial voice call from Motive Technologies on their cell phone between November 26, 2020, and April 3, 2026, can claim a $50 product voucher by filing before July 6, 2026. The lawsuit claims Motive Technologies placed calls to cellular phones using prerecorded or artificial voice messages without proper consent, in violation of the federal Telephone Consumer Protection Act (TCPA). The estimated class size is approximately 414,374 individuals. Motive Technologies denies all wrongdoing. The settlement is pending final court approval at a hearing scheduled for August 10, 2026.

Quick Facts: Balboa v. Motive Technologies, Inc.

Field	Detail
Settlement Amount	$21,408,700
Claim Deadline	July 6, 2026
Who Qualifies	U.S. persons who received one or more prerecorded or artificial voice calls from Motive Technologies to their cell phone between November 26, 2020, and April 3, 2026
Payout Per Person	$50 product voucher (delivered by email)
Proof Required	No — you need your Class Member ID from your settlement notice and the cell phone number that received the call
Settlement Status	Proposed — Final Approval Hearing August 10, 2026
Case Name & Number	Janssen Balboa v. Motive Technologies, Inc., Case No. 2024-022690-CA-01
Court	Circuit Court for the Eleventh Judicial Circuit, Miami-Dade County, Florida
Judge	Judge Robert Watson
Settlement Administrator	Kroll Settlement Administration LLC
Official Settlement Website	dashcamcallingsettlement.com
Claim Portal	Online claim form
Administrator Phone	(833) 447-6934
Last Updated	May 8, 2026

What Is the Motive Technologies Lawsuit About? Balboa v. Motive Technologies, Inc., No. 2024-022690-CA-01

Motive Technologies — formerly known as KeepTruckin — is a San Francisco-based fleet management technology company that rebranded in April 2022 and expanded its services beyond trucking into construction, field services, and food and beverage industries. The company sells AI dashcams, electronic logging devices (ELDs), and fleet management software to commercial operators across the country.

The lawsuit alleges Motive Technologies was delivering prerecorded trucking-related marketing calls without first obtaining prior express written consent from recipients. That is a direct violation of the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, a federal law that prohibits companies from using prerecorded or artificial voice messages to call cell phones without the called party’s prior express written consent. Under the TCPA, each violation carries statutory damages of $500, or up to $1,500 per call if the violation was willful — meaning a single robocall campaign to hundreds of thousands of people can create exposure in the tens or hundreds of millions of dollars.

Plaintiff Janssen Balboa filed this case in the Circuit Court for the Eleventh Judicial Circuit in Miami-Dade County, Florida, and Judge Robert Watson certified it as a class action. Motive Technologies agreed to settle to avoid the cost and uncertainty of further litigation, while maintaining it did not violate the law. This type of consumer rights lawsuit over unwanted prerecorded calls is increasingly common — for context on how TCPA cases typically resolve, see our coverage of the Gen Digital LifeLock and Norton $9.95M TCPA settlement on AllAboutLawyer.com.

Are You Part of the Motive Technologies Class Action?

The class is defined broadly — if you had a cell phone and Motive Technologies called it using a prerecorded message during the class period, you are likely included.

You may be part of this class if:

• You received one or more calls on your cell phone from or on behalf of Motive Technologies
• The call used a prerecorded or artificial voice message
• The call occurred between November 26, 2020, and April 3, 2026
• You are a person in the United States
• You received a settlement notice from Kroll with a Class Member ID

You are likely NOT included if:

• The call came to a landline rather than a cell phone
• You provided Motive Technologies with prior express written consent to receive prerecorded calls
• You are a corporate entity rather than an individual person
• The call occurred outside the November 26, 2020 – April 3, 2026 window

If you received a notice in the mail or by email from Kroll Settlement Administration, that means call records indicate you may be a class member. You still must file a claim to receive the voucher — being identified does not automatically generate a payment.

Related article: $527K Ambulatory Surgery Center of Westchester Data Breach Settlement, Patients and Employees Can Claim Up to $5,000 Deadline June 29, 2026

How Much Can You Get from the Motive Technologies Settlement?

Every eligible class member who files a valid claim receives a $50 product voucher, delivered by email to the address you provide on your claim form. The settlement administrator will distribute product vouchers after the court resolves any appeals and grants final approval to the settlement.

A few things to understand about this benefit before you file:

It is a product voucher, not a cash payment. The $50 value is redeemable for Motive Technologies products and services — it is not a check or a direct deposit. If you have no use for Motive’s fleet management tools, factor that into your decision to file.

There is no pro-rata reduction. Unlike many TCPA settlements where individual payments shrink as more people file claims, the $50 voucher amount is fixed per valid claimant. The $21,408,700 settlement fund is sized to accommodate the approximately 414,374 class members.

No documentation required. You do not need phone records, voicemails, or any other proof that you received the call. You need your Class Member ID from your settlement notice and the cell phone number that received the call.

For comparison on how other TCPA settlement payouts have played out, our article on the SiriusXM $28M TCPA settlement on AllAboutLawyer.com covers a similar case where cash amounts varied significantly based on claim volume.

Step-by-Step: How to File Your Motive Technologies Claim Form

Step 1 — Find your Class Member ID. Locate the settlement notice you received from Kroll Settlement Administration by mail or email. Your unique Class Member ID is printed on that notice and is required to access the online claim form.

Step 2 — Visit the official claim portal. Go to the online claim form at dashcamcallingsettlement.com. Click “Submit Claim” on the homepage.

Step 3 — Enter your Class Member ID and cell phone number. Provide the Class Member ID from your notice and the cellular telephone number on which you received the Motive Technologies call during the class period.

Step 4 — Provide your email address. Your $50 product voucher will be delivered electronically to the email address you enter on the claim form. Use an address you check regularly.

Step 5 — Submit before July 6, 2026. Online submissions must be completed by July 6, 2026. Paper claims must be postmarked no later than July 6, 2026, and mailed to: Balboa v. Motive Technologies, Inc., c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.

Step 6 — Save your confirmation. Record your submission confirmation number or keep a screenshot of your completed form as proof of filing.

Estimated time to complete: 5 minutes online.

Important Deadlines & Dates

Milestone	Date
Class Period Begins	November 26, 2020
Class Period Ends	April 3, 2026
Claims Period Open	Open now — file at dashcamcallingsettlement.com
Claim Filing Deadline	July 6, 2026
Opt-Out Deadline	July 6, 2026 (postmarked)
Objection Deadline	July 6, 2026 (postmarked)
Final Approval Hearing	August 10, 2026 at 9:00 a.m. ET — Circuit Court of the Eleventh Judicial Circuit, 175 NW 1st Ave, Miami, FL 33128
Expected Voucher Distribution	TBD — after final court approval and resolution of any appeals

Frequently Asked Questions

Do I need a lawyer to file a Motive Technologies settlement claim? 

No. The online claim form at dashcamcallingsettlement.com takes about five minutes and requires no legal help. Class Counsel represents all settlement class members at no cost to you. If you want your own attorney, you may hire one at your own expense.

Is the Motive Technologies settlement legitimate? 

Yes. This is a court-authorized settlement filed in the Circuit Court for the Eleventh Judicial Circuit in Miami-Dade County, Florida. Judge Robert Watson certified the class and authorized the settlement website at dashcamcallingsettlement.com. Kroll Settlement Administration LLC — one of the largest and most established settlement administrators in the country — is managing the process.

I didn’t receive a notice — can I still file a claim?

 The settlement notice was sent to individuals identified in Motive Technologies’ call records. If you believe you received a qualifying prerecorded call but did not receive a notice, contact Kroll at (833) 447-6934 or via the contact form at dashcamcallingsettlement.com to inquire about your eligibility. You will need your cell phone number from the class period to verify your status.

When will I receive my $50 voucher? 

The settlement administrator will distribute product vouchers after the court resolves any appeals and grants final approval to the settlement. The final approval hearing is August 10, 2026. Allow several months after that date for distribution.

What if I missed the July 6, 2026 deadline?

 If you do not file by the deadline, you receive no voucher. You will still be bound by the settlement’s release of claims against Motive Technologies — meaning you give up the right to sue over these calls — unless you opt out before July 6, 2026.

Will a $50 product voucher affect my taxes? 

Product vouchers received as settlement compensation are generally not treated as taxable income in the same way cash payments are. However, tax treatment depends on your individual situation. Consult a tax professional if you have concerns about how this benefit affects your return.

What is the TCPA and why does it protect me? 

The Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, is a federal law enacted in 1991 to protect consumers from unwanted telemarketing. It prohibits companies from using prerecorded or artificial voice messages to call cell phones without the recipient’s prior express written consent. Under the TCPA, telemarketers are liable for statutory damages of $500 per call, or up to $1,500 per call if the violation was willful.

What is Motive Technologies, and why was it calling people? 

Motive Technologies, formerly known as KeepTruckin, was sued for allegedly delivering prerecorded trucking-related marketing calls without first obtaining prior express written consent from recipients. The company markets fleet management software, AI dashcams, and electronic logging devices to trucking and commercial vehicle operators. Motive denies the allegations and settled to avoid the uncertainty of continued litigation.

Sources & References

• Official Settlement Website: dashcamcallingsettlement.com
• Janssen Balboa v. Motive Technologies, Inc., Case No. 2024-022690-CA-01 — Circuit Court for the Eleventh Judicial Circuit, Miami-Dade County, Florida
• Kroll Settlement Administration LLC — Court-appointed settlement administrator

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official settlement administrator website (dashcamcallingsettlement.com) on May 8, 2026. Last Updated: May 8, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.