First National Bank of Omaha Debt Collection Lawsuit, Were You Affected? — Maxwell v. First National Bank of Omaha, No. 2:25-cv-00652
If you’ve been getting robocalls from First National Bank of Omaha about an old debt — even after telling them to stop — you’re not imagining it. Aaron Maxwell says the same thing happened to him, and he’s now suing FNBO in federal court, case No. 2:25-cv-00652, claiming the bank’s autodialer violated the Telephone Consumer Protection Act. Here’s what that means for you.
First National Bank of Omaha Debt Collection Lawsuit — Key Facts
| Category | Details |
| Lawsuit Filed | January 24, 2025 |
| Defendant | First National Bank of Omaha (FNBO) |
| Alleged Harm | Automated debt collection calls continued after consent was revoked |
| Law Alleged | Telephone Consumer Protection Act, 47 U.S.C. § 227 |
| Who Is Affected | Plaintiff Aaron Maxwell — filed as an individual claim, not a certified class |
| Court & Case Number | U.S. District Court, Central District of California — No. 2:25-cv-00652 |
| Current Stage | Complaint filed; case pending before Judge R. Gary Klausner |
| Lead Plaintiff Deadline | N/A — not filed as a class action |
| Settlement Status | No settlement. No class certified. |
| Last Updated | July 25, 2026 |
Who Is First National Bank of Omaha and Why Is It Being Sued for Unlawful Debt Collection Calls?
First National Bank of Omaha, a privately held bank with roughly $35 billion in assets, handles a lot of its own credit card collections instead of immediately selling defaulted accounts to a separate agency. That means when a customer falls behind, FNBO’s own dialers — not a third-party collector — make the calls. Aaron Maxwell says those calls kept coming after his attorney told the bank, in writing, to stop.
What Did First National Bank of Omaha Allegedly Do After Aaron Maxwell Revoked Consent?
Maxwell’s complaint centers on the Telephone Consumer Protection Act, a federal law that limits when a company can use an automated dialing system to call your phone without your ok. He says he sent FNBO what’s called a “certified notice” — a letter from his lawyer stating plainly that the bank no longer had permission to contact him about the debt.
The bank kept calling anyway, according to the complaint filed January 24, 2025, in the U.S. District Court for the Central District of California. Maxwell brings three separate claims tied to those calls, including one alleging FNBO used an automatic telephone dialing system, or ATDS — the specific type of equipment the TCPA restricts most heavily. FNBO isn’t the only bank facing this kind of debt collection lawsuit attorney scrutiny right now — several other card issuers are under similar investigation for robocalls tied to debt collection.
Debt collection calls made with an ATDS have gotten harder to challenge in the Ninth Circuit lately, after courts ruled that true random-number dialers are rare. That’s what makes Maxwell’s case worth watching. If he can show FNBO’s system meets that narrow legal definition, that’s the whole fight.
That’s not nothing. TCPA violations carry statutory damages of $500 to $1,500 per call, and Maxwell says the calls happened more than once.
Are You Part of the First National Bank of Omaha Debt Collection Lawsuit?
Here’s exactly how to know if this case includes you.
- Aaron Maxwell is currently the only named plaintiff in this lawsuit.
- Anyone who received automated calls from FNBO after formally revoking consent may have their own, separate claim — but it isn’t automatically part of Maxwell’s case.
- People who never sent FNBO a written revocation likely don’t have the same claim Maxwell is making.
- Those who’ve never banked with or owed a debt to FNBO have no connection to this case at all.
If you got FNBO robocalls after a written cease-and-desist and think you have grounds to file a legal claim of your own, other bank robocall cases like this one show how consumers are building that evidence.
First National Bank of Omaha Debt Collection Calls Outside California — Are You Still Covered?
The TCPA is federal law, so it applies no matter which state you live in. Maxwell filed in California because that’s where he lives — the statute he’s using protects consumers nationwide, not just Californians.
Not sure if you qualify for a claim against First National Bank of Omaha? A free consultation with a TCPA or debt collection attorney can tell you whether your call history supports one — before evidence like phone records gets harder to pull.
If your name isn’t Aaron Maxwell, this case doesn’t cover you automatically — but the law behind it might still work in your favor.
Related article: FedEx, Kroger, UPS and Home Depot Sued Over Unpaid Wages for Mandatory Security Screenings

What Are First National Bank of Omaha Debt Collection Lawsuit Plaintiffs Asking the Court to Award?
Maxwell’s complaint asks the court for statutory damages under the TCPA: $500 for each call made without valid consent, and up to $1,500 per call if the court finds FNBO’s conduct was willful. There’s no settlement fund. No money yet. No claim form yet. This case is still at the complaint stage, and any compensation for damages would come only after a ruling or a negotiated resolution.
What Could Affected Consumers Receive If the First National Bank of Omaha Case Resolves?
Impossible to predict right now. It depends on how many calls a court finds violated the law, whether FNBO settles or fights the claims, and whether other consumers with similar stories come forward. Talk to a consumer rights lawyer if you think you have a similar story — a free consultation costs nothing and starts the clock before a deadline you might not know exists yet.
The lawyers built this case around a paper trail — that certified letter — and in a TCPA claim, that kind of documentation either makes the case or breaks it.
What Should First National Bank of Omaha Customers Do Right Now?
- If you’re not Aaron Maxwell, you’re not automatically part of anything. No panic.
- Save these documents now: phone records showing FNBO’s calls, any letter you sent revoking consent, voicemails, and texts.
- Document how many calls came in and when. Specific dates carry more weight than “a lot of calls.”
- There’s no lead plaintiff deadline here since this isn’t a class action — but TCPA claims run on their own four-year clock, so don’t sit on it.
- Monitor the docket — U.S. District Court for the Central District of California, case No. 2:25-cv-00652 — for whether this develops into a broader case.
- If you have your own story, an individual claim option exists right now. You don’t have to wait for Maxwell’s case to finish first.
First National Bank of Omaha Debt Collection Lawsuit — Full Timeline
| Milestone | Date |
| Certified notice sent to FNBO revoking consent | UNVERIFIED — exact date not stated in public filings |
| Calls allegedly continued after notice | UNVERIFIED — specific dates not detailed in available filings |
| Complaint filed, U.S. District Court, C.D. Cal. | January 24, 2025 |
| Case assigned to Judge R. Gary Klausner | January 24, 2025 |
| Next scheduled hearing | UNVERIFIED — requires PACER access to confirm |
| Expected resolution | UNVERIFIED — case is in its early stages |
First National Bank of Omaha Debt Collection Lawsuit — Frequently Asked Questions, No. 2:25-cv-00652
Is there a lawsuit against First National Bank of Omaha for debt collection right now?
Yes. Aaron Maxwell sued First National Bank of Omaha in the U.S. District Court for the Central District of California on January 24, 2025, case No. 2:25-cv-00652, claiming the bank’s autodialer kept calling him after he revoked consent in writing.
Do I need to do anything right now to be part of the First National Bank of Omaha lawsuit?
No — and you can’t. This case was filed by one plaintiff, not as a class action, so there’s no group to join. If FNBO called you after you revoked consent, you’d need your own claim.
When will the First National Bank of Omaha debt collection case settle?
There’s no timeline yet. The complaint was filed in January 2025 and remains in its early stages before Judge R. Gary Klausner, with no settlement or trial date set as of this writing.
Can I file my own lawsuit against First National Bank of Omaha instead of joining Maxwell’s case?
Yes. Since this isn’t a class action, filing your own TCPA claim is the only way to pursue compensation for your own calls. A debt collection attorney can review your call records for free.
How will I find out if the First National Bank of Omaha lawsuit settles or gets dismissed?
Court dockets are public. You can track case No. 2:25-cv-00652 through the Central District of California’s PACER system, or check back here — this article gets updated when the case moves.
What does “lead plaintiff” mean for the First National Bank of Omaha case, and does it apply here?
Not yet. Lead plaintiff status matters once a case becomes a certified class action. Maxwell’s complaint is currently an individual lawsuit, so there’s no lead plaintiff deadline for other consumers to track.
What specific laws does First National Bank of Omaha allegedly violate?
The complaint alleges violations of the Telephone Consumer Protection Act, 47 U.S.C. § 227, specifically its restrictions on automatic telephone dialing systems and its rules on revoking consent to be called.
How much could someone get if a TCPA case like this one succeeds?
The TCPA sets statutory damages at $500 per violation, rising to $1,500 per call if a court finds the violation was willful. Nothing is guaranteed — actual recovery depends on the specific facts of each case.
Sources Used in This First National Bank of Omaha Debt Collection Article
- Court Docket — Aaron Maxwell v. First National Bank of Omaha, No. 2:2025cv00652, U.S. District Court for the Central District of California, filed January 24, 2025: https://dockets.justia.com/docket/california/cacdce/2:2025cv00652/955177
- Legal Analysis — “Banking Headaches: Plaintiff Challenges Debt Collections Under TCPA ATDS Provisions,” TCPAWorld, January 28, 2025: https://tcpaworld.com/2025/01/28/banking-headaches-plaintiff-challenges-debt-collections-under-tcpa-atds-provisions/
- CFPB Enforcement Action — First National Bank of Omaha, Docket No. 2016-CFPB-0014, Consumer Financial Protection Bureau: https://www.consumerfinance.gov/enforcement/actions/first-national-bank-omaha/
- Company Information — “About Us,” FNBO official website: https://www.fnbo.com/about-us
Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against official court records and the sources listed above on July 25, 2026. Last Updated: July 25, 2026.
This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.
