$700K Dynatrace Sales Development Representative Overtime Settlement, Did You Work Off the Clock? Here Is How to Claim Your Share

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official Dynatrace Litigation settlement website (dynatracelitigation.com), the court-authorized Claim Form, and the Settlement Agreement and Release on April 28, 2026. Last Updated: April 28, 2026

The Dynatrace Wage and Hour Settlement is a $700,000 collective action settlement where eligible current and former Sales Development Representatives who worked for Dynatrace, Inc. in the United States between October 29, 2022, and November 19, 2025, can receive a share of the settlement fund by submitting a Consent to Join, Release, and Claim Form before June 26, 2026. Named Plaintiff Daniel Santiago alleged that Dynatrace violated the Fair Labor Standards Act (FLSA), 29 U.S.C. § 201 et seq., and multiple state wage and hour laws by failing to properly pay SDRs for overtime hours worked and off-the-clock time. Dynatrace denies all allegations. The case, Santiago v. Dynatrace, Inc., Case No. CACE26002654, is pending in the Circuit Court of the 17th Judicial Circuit in and for Broward County, Florida.

Quick Facts: Dynatrace Overtime Settlement

FieldDetail
Settlement Amount$700,000 (Gross Fund)
Claim DeadlineJune 26, 2026 (online, email, or postmarked by mail)
Who QualifiesCurrent or former Dynatrace SDRs in any of 10 covered job titles who worked in the U.S. between Oct. 29, 2022 and Nov. 19, 2025 (extended look-back periods apply for California and New York SDRs)
Payout Per PersonVaries — calculated based on number of workweeks during the relevant period; each person’s estimated amount is listed on their individual Notice Packet
Proof RequiredNo — your individual settlement amount is calculated from Dynatrace’s own payroll and workweek records
Settlement StatusPending court approval — Santiago v. Dynatrace, Inc., Case No. CACE26002654
AdministratorCPT Group, Inc. — P.O. Box 19504, Irvine, CA 92623 — (888) 977-0326 — [email protected]
Official Websitedynatracelitigation.com
Last UpdatedApril 28, 2026

Current Status of the Dynatrace Settlement

  • The parties entered into this settlement agreement on January 21, 2026, following a mediation session held on October 29, 2025, with mediator Mark L. Irvings, Esq. The Approval Motion was to be filed on or before January 22, 2026, or as soon as practicable after the parties received a case number.
  • Notice Packets were mailed and emailed to all Potential Opt-In Plaintiffs, and the claim deadline is June 26, 2026 — 60 days from the date of initial notice distribution.
  • If you received a Notice Packet but have not submitted your form, CPT Group will send a reminder notice 30 days after the initial mailing. Settlement checks will be mailed within 21 days after the close of the claim period, cure period, and any re-mailing period. Checks expire 120 days after issuance — do not let yours go uncashed.

What Is the Dynatrace Lawsuit About? Santiago v. Dynatrace, Inc., Case No. CACE26002654 (Fla. 17th Jud. Cir.)

Dynatrace, Inc. is a publicly traded software intelligence company headquartered in Waltham, Massachusetts, that sells cloud monitoring and observability products to enterprise clients. Its Sales Development Representatives — the frontline team responsible for generating leads and pipeline — worked demanding schedules that, according to the lawsuit, regularly included time beyond standard hours that was never compensated at the legally required overtime rate. Named Plaintiff Daniel Santiago filed this collective action under the Fair Labor Standards Act, which requires employers to pay non-exempt employees one and a half times their regular rate for all hours worked over 40 in a workweek, as well as under state-specific wage laws including the Massachusetts Wage Act, California Labor Code and Wage Orders, Colorado Wage Claim Act and Colorado Overtime and Minimum Pay Standards Order, and New York Labor Law. The complaint also raised claims for minimum wages and off-the-clock work.

Before filing, the parties exchanged pre-suit discovery. Plaintiff’s Counsel at the Shavitz Law Group, P.A. interviewed putative collective members, reviewed Dynatrace’s compensation policies and practices, analyzed payroll data, personnel files, calendars, and timekeeping records, and conducted a full evaluation of approximately 9,538 workweeks worked by potential collective members during the relevant period. Dynatrace denies every allegation and maintains it paid all employees correctly — but both sides agreed that further litigation would be protracted, expensive, and disruptive, and chose to settle. The court has not made any finding of wrongdoing against Dynatrace.

$700K Dynatrace Sales Development Representative Overtime Settlement, Did You Work Off the Clock? Here Is How to Claim Your Share

If you worked in one of Dynatrace’s SDR-type roles during the class period and put in hours beyond what appeared on your paychecks, this settlement exists to compensate you for that time. For a broader understanding of your rights when employers fail to pay overtime, see our guide to how to file a wage and hour complaint — which walks through FLSA and state-level options step by step. And for a look at how courts handle FLSA overtime liability in a similar inside-sales context, see our coverage of the TQL Total Quality Logistics unpaid overtime class action, where a federal judge already found the company liable for the same type of violation.

Are You Part of the Dynatrace Settlement Collective?

This is a targeted employment class action settlement — it covers only SDRs in specific roles, during a specific period. Here is how to know if you are in.

You may be part of this settlement if you worked for Dynatrace, Inc. anywhere in the United States in any of the following job titles:

  • Sales Development Coordinator I
  • Sales Development Coordinator II
  • Sales Development Specialist
  • Sales Development Analyst II
  • Sales Development Analyst III
  • Sales Development Representative 1
  • Sales Development Representative 2
  • Sales Development Representative 3
  • Sales Development Representative 4
  • Senior Sales Development Coordinator

And you worked in one of those roles during the applicable look-back period:

  • All U.S. states except California and New York: October 29, 2022 through November 19, 2025
  • California SDRs: October 29, 2021 through November 19, 2025 (extended one year under California law)
  • New York SDRs: October 29, 2019 through November 19, 2025 (extended three years under New York law)

You are likely NOT included if:

  • You worked for Dynatrace in a role not listed above — the settlement covers only these specific SDR-tier titles
  • You worked entirely outside the applicable look-back window for your state
  • You did not receive a Notice Packet and believe you may have been missed — in that case, contact CPT Group at (888) 977-0326 before the June 26 deadline to check

Your individual payout amount was calculated using Dynatrace’s own payroll records and included in the Notice Packet mailed to you. You do not need documentation or an employment discrimination attorney to file — this is an opt-in settlement that just requires you to return your signed form.

How Much Can You Get from the Dynatrace Settlement?

Each qualified claimant receives a proportionate share of the Net Fund — the $700,000 Gross Fund minus court-approved attorneys’ fees (up to 40% of the Gross Fund), litigation costs (up to $7,500), settlement administration fees, and a $7,000 General Release Payment to Named Plaintiff Daniel Santiago.

Your individual share is calculated using a workweeks formula:

  • You earn one point for every workweek you were employed as an SDR during your applicable look-back period
  • Your points are divided by the total points of all collective members who opt in to get your percentage of the Net Fund
  • That percentage multiplied by the Net Fund equals your Individual Gross Settlement Payment

In plain terms: the more weeks you worked as a Dynatrace SDR during the relevant period, the larger your share. Your specific estimated payment amount was printed on the Notice Packet that was mailed and emailed to you. If you cannot locate that notice, contact CPT Group immediately.

Tax treatment: 50% of your payment will be treated as wages — subject to standard payroll tax withholding and reported on a W-2. The other 50% will be treated as liquidated damages and non-wage income — paid without withholding but reported on a 1099-MISC. You are responsible for any taxes owed on the 1099 portion. Consult a tax professional about how to report both amounts.

Any funds remaining in the net settlement fund after all valid claims are paid — including uncashed checks after the 120-day check-cashing window — will revert to Dynatrace. This is not a non-reversionary settlement, so the incentive to file early and cash your check promptly is real.

Step-by-Step: How to File Your Dynatrace Claim Form

This is a Consent to Join settlement — not a standard class action. You must actively opt in by submitting the form. If you do nothing, you get nothing and your statute of limitations continues to run.

Step 1 — Locate your Notice Packet, which was mailed and emailed to you by CPT Group. It contains your unique CPT ID and Passcode needed to access the online claim portal, plus your estimated Individual Gross Settlement Payment.

Step 2 — Go to dynatracelitigation.com and click “Submit Claim.” Log in using your CPT ID and Passcode from the Notice Packet.

Step 3 — Complete the Consent to Join Settlement, Release, and Claim Form. Fill in your full name (including any former or maiden names you worked under at Dynatrace), current address, email, and phone number. Review your employment details for accuracy.

Step 4 — Sign the form. By signing, you are consenting to join the collective action as a party plaintiff, agreeing to release your wage and hour claims against Dynatrace for the release period, and designating the Shavitz Law Group, P.A. to represent you.

Step 5 — Submit online at dynatracelitigation.com, or email the completed form to [email protected], or mail it postmarked no later than June 26, 2026, to: Dynatrace Litigation Settlement Claims Administrator, c/o CPT Group, Inc., PO Box 19504, Irvine, CA 92623. A pre-paid return envelope was included with your paper Notice Packet.

Step 6 — If your address has changed since you worked at Dynatrace, notify CPT Group immediately. Checks are mailed to the address on file — an outdated address means a missed check. Contact the administrator at (888) 977-0326 or [email protected] to update your information.

Estimated time to complete: 5–10 minutes online with your Notice Packet in hand.

Important Deadlines: Dynatrace Overtime Settlement

MilestoneDate
Class Period Start (most states)October 29, 2022
Class Period Start (California)October 29, 2021
Class Period Start (New York)October 29, 2019
Class Period End (all states)November 19, 2025
Pre-suit MediationOctober 29, 2025
Settlement Agreement SignedJanuary 21, 2026
Approval Motion FiledOn or around January 22, 2026
Notice Packets Mailed/EmailedTBD — within 21 days after Funding Date following court approval
Claim Filing DeadlineJune 26, 2026 (online/email/postmarked by mail)
Check Cashing Deadline120 days after Check Issuance Date — cash your check promptly
Court Approval HearingTBD — pending in Circuit Court of the 17th Judicial Circuit, Broward County, Florida
Expected Payment DateWithin 21 days after close of claim, cure, and re-mailing periods

Frequently Asked Questions

Is there a class action lawsuit against Dynatrace for unpaid overtime?

Yes. The case is Santiago v. Dynatrace, Inc., Case No. CACE26002654, filed in the Circuit Court of the 17th Judicial Circuit in and for Broward County, Florida. It is a collective action under the Fair Labor Standards Act alleging Dynatrace failed to pay current and former SDRs for all overtime hours worked. Dynatrace denies the allegations and has not admitted any liability.

Do I need to do anything to receive a settlement payment?

Yes — this is an opt-in collective action, not a standard class action where eligible members are paid automatically. You must complete, sign, and submit the Consent to Join Settlement, Release, and Claim Form by June 26, 2026. If you do nothing, you receive no payment and you do not release your claims — but the statute of limitations on your individual FLSA and state overtime claims continues to run, which could eventually bar you from recovering anything.

How much will I get from the Dynatrace settlement?

Your individual amount was calculated from Dynatrace’s own workweek records and printed in your Notice Packet. It is proportional to the number of weeks you worked as an SDR during the applicable period relative to all other collective members who opt in. The more weeks you worked, the larger your share of the net fund. If you cannot locate your Notice Packet, call CPT Group at (888) 977-0326 to get your estimated amount.

Do I need an employment attorney to file?

No. The Shavitz Law Group, P.A. represents all collective members as Class Counsel at no cost to you — their fees come out of the $700,000 Gross Fund. You can submit your claim entirely on your own at dynatracelitigation.com. You would only need a private employment discrimination attorney if you want to pursue additional or different claims against Dynatrace outside this settlement.

What claims am I releasing if I submit the form?

By signing and submitting, you release Dynatrace from all wage and hour claims — including unpaid overtime, minimum wage, off-the-clock work, and related penalties — that accrued during your SDR employment through the release period. For most states, the release covers claims back to January 22, 2023. For California SDRs, back to January 22, 2022. For New York SDRs, back to January 22, 2020. You are not releasing any other type of claim — only wage and hour claims related to your SDR role.

When will I receive my Dynatrace settlement payment?

Checks will be mailed within 21 days after the close of the claim period, any cure periods, and any re-mailing periods following the June 26 deadline. Once your check arrives, you have 120 days to cash it. After that window, the check is void and the funds revert to Dynatrace with no ability to reissue. Do not let your check expire.

What if my address has changed?

Contact CPT Group immediately at (888) 977-0326 or [email protected] with your updated address. It is your responsibility to keep a current address on file. Checks go to the last known address in the system — a stale address means a missed payment with no automatic remedy.

Will this settlement payment be taxed?

Yes, partially. Half of your payment is treated as back wages and is subject to income tax withholding, reported on a W-2. The other half is treated as liquidated damages, paid without withholding but reported on a 1099-MISC. You are responsible for any taxes owed on the 1099 portion. Consult a tax advisor about how to handle both. This article does not provide tax advice.

Sources & References

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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