ConnectOnCall $4,950,000 Data Breach Settlement, Check If You Qualify — In re ConnectOnCall.com Data Breach Litigation, No. 2:24-cv-08790

There’s a $75 payment waiting for you — or up to $5,000 if you can show real losses — if your information got caught up in the ConnectOnCall data breach between February 16 and May 12, 2024. ConnectOnCall.com and its parent company, Phreesia, agreed to pay $4,950,000 to settle the case. You have until November 2, 2026 to file.

ConnectOnCall Data Breach Settlement — Key Facts

Field	Detail
Settlement Amount	$4,950,000
Claim Deadline	November 2, 2026
Who Qualifies	U.S. residents whose private info may have been exposed in the Feb. 16 – May 12, 2024 data incident
Estimated Payout	Up to $5,000 (documented losses) or up to $75 (no-proof cash payment), plus 2 years of dark web and medical ID monitoring
Proof Required	Yes, for the $5,000 tier. No, for the $75 tier
Settlement Status	Preliminarily approved July 27, 2026; final approval hearing pending
Court & Case Number	U.S. District Court, E.D.N.Y., No. 2:24-cv-08790
Law Alleged	Negligence, breach of third-party beneficiary contract, invasion of privacy, unjust enrichment
Administrator	Epiq Settlement Administration
Official Claim Site	connectoncallsettlement.com
Last Updated	August 29, 2026

Who Is ConnectOnCall and Why Are They Being Sued for the Data Breach?

ConnectOnCall runs the after-hours phone and messaging system a lot of doctor’s offices lean on once the front desk closes for the night. A patient calls in, describes a health problem, and that conversation gets logged and routed to an on-call provider — which puts the platform right in the middle of exactly the kind of sensitive medical detail people don’t expect to travel outside their doctor’s office. Phreesia, a healthcare technology company, bought ConnectOnCall in October 2023 and inherited that same exposure about four months before an intruder got in.

What Did ConnectOnCall Do to Patients Between February and May 2024?

Between February 16, 2024, and May 12, 2024, an unauthorized party got into the ConnectOnCall platform. According to the settlement notice, an unknown threat actor gained access to the ConnectOnCall platform and exfiltrated data, including provider-patient communications. Breach notification records put the number of people affected at roughly 914,000, and the data involved wasn’t just an email address — it included names, phone numbers, medical record numbers, dates of birth, health conditions, treatment details, prescription information, and, for a smaller group, Social Security numbers.

Here’s the part that stands out: ConnectOnCall found the intrusion on May 12, 2024, but didn’t start mailing notice letters until December 11, 2024. That’s about seven months of silence. Plaintiffs filed suit in the Eastern District of New York on December 24, 2024, arguing ConnectOnCall was negligent — meaning it didn’t take reasonable steps to protect data it had a duty to secure — and that the delay itself caused harm by giving identity thieves a head start.

This isn’t the first healthcare platform to end up here. The IBJI $4 million data breach settlement followed a strikingly similar pattern, and the Anne Arundel Dermatology $2.4 million settlement offers the same two-tier cash structure you’ll see below.

That seven-month gap is worth sitting with before you decide whether the $75 no-proof payment or the documented-loss claim makes more sense for what you actually went through.

Who Qualifies for the ConnectOnCall Data Breach Settlement?

Here’s exactly how to know if this case includes you.

• U.S. residents whose private information was exposed in the ConnectOnCall data incident between February 16 and May 12, 2024
• Anyone who received a notice letter from ConnectOnCall or Phreesia in December 2024
• Patients whose after-hours calls or messages with a healthcare provider ran through the ConnectOnCall platform during that window
• Those who can show documented, out-of-pocket costs tied to identity theft or fraud connected to the breach

You do not qualify if you’re a current or former director, officer, or employee of ConnectOnCall or Phreesia, or if you’re a judge assigned to this case, their immediate family, or court staff.

ConnectOnCall Patients Outside New York — Are You Still Covered?

The lawsuit was filed in federal court in New York, but the Settlement Class isn’t limited to that state. Any living U.S. resident whose private information may have been affected during the data incident qualifies, no matter which state they live in.

If a notice letter landed in your mailbox back in December 2024, you’re already part of this case whether you remember opening it or not.

Not sure if you qualify for the ConnectOnCall data breach settlement? A free consultation with a data privacy attorney can help before the November 2, 2026 deadline.

How Much Can ConnectOnCall Data Breach Settlement Class Members Get? Up to $5,000 Per Person

ConnectOnCall Payout With Proof — Up to $5,000

If you had real, documented losses tied to the breach — fraudulent charges, a falsified tax return, fees paid to fix identity theft — you can file for up to $5,000. You’ll need to attest under penalty of perjury that you communicated with a healthcare provider through the platform, and back your claim with documentation. Bank statements and receipts work. Notes you wrote yourself don’t.

ConnectOnCall Payout Without Proof — Up to $75

No paperwork, no losses to prove. Just attest that you used the platform during the covered window and you’re eligible for a flat $75.

What Pro-Rata Means for Your ConnectOnCall Check

The $4,950,000 fund pays in order: dark web and medical monitoring first, then documented-loss claims, then flat cash claims. If enough people file, the $75 and $5,000 figures are the ceiling, not a guarantee — everyone’s check shrinks proportionally so the math still works. More filers means smaller checks for everyone in the pro-rata tiers.

Payment goes out after the November 17, 2026 final approval hearing, assuming no one appeals. Payments over $600 may appear on a 1099 — check with a tax professional.

Class Counsel can ask the court for up to $1,650,000 in fees — about a third of the fund — before any cash payments go out. The court doesn’t have to award that full amount, but it’s the ceiling the attorneys requested.

How to File Your ConnectOnCall Data Breach Settlement Claim — Step by Step

1. Go to connectoncallsettlement.com and click “Start Your Claim”
2. Enter your name, address, and the identifying details from your notice letter — or confirm your eligibility if you never received one
3. Choose Cash Payment A (documented losses, requires proof) or Cash Payment B (flat $75, no proof needed)
4. Upload supporting documentation if you picked Cash Payment A — receipts, bank statements, or invoices, not self-written notes
5. Submit the form and save your confirmation number
6. Watch your email — Epiq, the settlement administrator, will reach out if anything else is needed

Takes about 10 minutes. You have until November 2, 2026 to file — worth marking on the calendar now so it doesn’t slip by.

Should ConnectOnCall Class Members Opt Out or Object Before October 19, 2026?

What Opting Out of the ConnectOnCall Settlement Actually Means

Opting out means you get no cash payment and no monitoring, but you keep the right to sue ConnectOnCall or Phreesia on your own. Most people shouldn’t opt out without talking to a lawyer first. The deadline to opt out is October 19, 2026.

How to Object to the ConnectOnCall Settlement

Objecting means you stay in the settlement but tell the court, in writing, why you disagree with it. Your written objection has to be filed with the U.S. District Court for the Eastern District of New York, 100 Federal Plaza, Central Islip, NY 11722, and mailed to Class Counsel, defense counsel, and the settlement administrator, all by October 19, 2026.

Talk to a class action lawsuit attorney before October 19, 2026 if you’re considering either option.

ConnectOnCall Data Breach Settlement — Key Dates, 2026

Milestone	Date
Preliminary Approval	July 27, 2026
Claims Period	Open now
Opt-Out Deadline	October 19, 2026
Objection Deadline	October 19, 2026
Claim Filing Deadline	November 2, 2026
Final Approval Hearing	November 17, 2026, 10:00 a.m. ET
Expected Payment Date	UNVERIFIED — administrator has not published a distribution date; payments follow final approval and any appeal period

ConnectOnCall Data Breach — Frequently Asked Questions, No. 2:24-cv-08790

Do I need a lawyer to file a ConnectOnCall data breach settlement claim?

 No. The claim form at connectoncallsettlement.com is built to be filed on your own. A consumer fraud or data privacy attorney can help if your situation is complicated, but it’s not required for either cash tier.

Is the ConnectOnCall data breach settlement legitimate?

 Yes. It’s overseen by the Hon. Sanket J. Bulsara in the U.S. District Court for the Eastern District of New York, Case No. 2:24-cv-08790, and administered by Epiq. Never submit personal information through any site other than connectoncallsettlement.com.

When will ConnectOnCall settlement payments be sent? 

Payments go out after the final approval hearing on November 17, 2026, assuming the court approves the deal and no one appeals it. The administrator hasn’t published an exact payment date yet.

What if I missed the ConnectOnCall claim deadline? 

Claims postmarked or submitted online after November 2, 2026 generally won’t be accepted. If you’re close to the deadline, file online rather than by mail to avoid postal delays.

Will my ConnectOnCall settlement payment go on a 1099?

 Possibly. Payments over $600 may be reported on a 1099. Talk to a tax professional about how a settlement payment affects your filing.

How much money did ConnectOnCall agree to pay in this settlement? 

$4,950,000 total, covering cash payments, two years of dark web and medical data monitoring, administration costs, and any attorneys’ fees the court approves — up to $1,650,000.

What information was exposed in the ConnectOnCall data breach?

 Provider-patient communications, including names, phone numbers, medical record numbers, dates of birth, health conditions, treatment and prescription details, and, for a smaller subset, Social Security numbers.

Can I still object or opt out of the ConnectOnCall settlement?

 Yes, but only until October 19, 2026. After that date, both options close and you’ll be bound by whatever the court decides at the November 17, 2026 final approval hearing.

Sources Used in This ConnectOnCall Data Breach Article

• Official Settlement Website — ConnectOnCall Data Incident Settlement, Home page: https://www.connectoncallsettlement.com/
• Official Settlement Website — Frequently Asked Questions: https://www.connectoncallsettlement.com/Home/FAQ
• Long Form Notice, ConnectOnCall Data Incident Settlement: https://www.connectoncallsettlement.com/Content/Documents/ConnectOnCall%20Long%20Form%20Notice_Web.pdf
• Court Docket — PacerMonitor, Blevins v. ConnectOnCall.com, LLC et al, No. 2:24-cv-08790, E.D.N.Y., filed Dec. 24, 2024: https://www.pacermonitor.com/public/case/56302108/Blevins_v_ConnectOnCallcom,_LLC_et_al
• Law360 Case Docket: https://www.law360.com/cases/676b3010f264698aafe80d9a
• HIPAA Journal, “ConnectOnCall breach exposes health data of over 910,000 patients,” Dec. 16, 2024: https://www.hipaajournal.com/connectoncall-data-breach/

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against official court records and the ConnectOnCall Data Incident Settlement website on August 29, 2026. Last Updated: August 29, 2026.

This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.