Concord Hospital $800,000 Tracking Pixel Settlement, Check If You Qualify — Branson v. Concord Hospital Inc. et al., No. 217-2024-CV-00295

There’s $800,000 waiting for Concord Hospital website visitors — if you used a Concord Hospital, Concord Hospital – Laconia, Concord Hospital – Franklin, or Capital Region Healthcare website between May 9, 2021, and June 12, 2026. Concord agreed to pay to settle claims that tracking pixels intercepted your data and shared your health information without permission. You have until September 11, 2026 to file — and you don’t need to prove anything to get paid.

Concord Hospital Tracking Pixel Settlement — Key Facts

Settlement Amount	$800,000
Claim Deadline	September 11, 2026
Who Qualifies	Anyone whose telecommunications were allegedly intercepted, or whose Protected Health Information may have been disclosed, via Google Analytics, Geonetric, or other tracking tech on Concord’s websites, May 9, 2021 – June 12, 2026
Estimated Payout	UNVERIFIED — pro rata share depends on total valid claims filed; no fixed per-person figure is disclosed
Proof Required (Yes/No)	No
Settlement Status	Preliminarily approved — awaiting final court approval
Court & Case Number	Hillsborough Superior Court, Manchester, New Hampshire, Case No. 217-2024-CV-00295
Law Alleged	New Hampshire Wiretapping and Electronic Surveillance Act; New Hampshire Patient Privacy Law
Administrator	Simpluris
Official Claim Site	ConcordPixelSettlement.com
Last Updated	July 20, 2026

Who Is Concord Hospital and Why Is Its Website Being Challenged?

Concord Hospital is a nonprofit teaching hospital system anchoring central New Hampshire, with affiliated campuses in Laconia and Franklin under parent company Capital Region Healthcare. Plaintiffs Alan Branson and Helena Phillips say that when patients used Concord’s websites — to look up services, log into a portal, or research care — tracking code quietly sent their activity to Google and Geonetric, a marketing platform built specifically for healthcare systems.

What Did Concord Do to Website Visitors Between 2021 and 2026?

New Hampshire’s Wiretapping and Electronic Surveillance Act generally requires all parties to consent before someone intercepts an electronic communication — and the state’s Patient Privacy Law separately restricts sharing health information without authorization. Plaintiffs allege Concord’s use of Website Pixels did both: intercepted visitor telecommunications through Google and Geonetric, and disclosed Protected Health Information to those same third parties, without getting clear consent first.

Concord isn’t an outlier. Hospitals adopted tracking pixels widely over the past decade, and the bill has been coming due since 2023 — one industry analysis found U.S. hospitals and health platforms have paid more than $100 million in pixel-related penalties and settlements, including an $18.4 million Mass General Brigham settlement and a $12.25 million Advocate Aurora Health settlement. AllAboutLawyer.com has separately covered the LifeStance $3 million pixel tracking settlement and the Inova Health $3.1 million tracking pixel settlement, both built on the same theory — that a hospital’s own website analytics became a data-sharing pipeline patients never agreed to.

Concord denies any wrongdoing and says it didn’t violate any laws. Both sides agreed to settle to avoid the cost and uncertainty of continued litigation.

Related article: Quotient Technology $48M Stockholder Settlement, Check If You’re Included — In re Quotient Technology Inc. Merger Litigation, No. 2024-0104-JTL

Who Qualifies for the Concord Hospital Tracking Pixel Settlement?

Here’s exactly how to know if this case includes you.

• Anyone whose telecommunications were allegedly intercepted by Google and/or Geonetric while using Concord’s websites, May 9, 2021 – June 12, 2026
• Patients or visitors whose Protected Health Information may have been disclosed to Google, Geonetric, or other tracking technology during that same window
• You can qualify under either class — the interception class, the health information class, or both
• People who used any of Concord Hospital’s, Concord Hospital – Laconia’s, Concord Hospital – Franklin’s, or Capital Region Healthcare’s web properties are covered, regardless of whether you have a MyChart-style portal login

Concord Hospital Website Visitors Outside New Hampshire — Are You Still Covered?

Yes, with a catch. This settlement isn’t limited by where you live — it’s limited by which websites you used. If you visited a Concord Hospital web property during the Class Period, you’re covered no matter your home state. But it doesn’t extend to other hospital systems’ websites, even ones using the same tracking tools.

Not sure if you qualify for the Concord Hospital settlement? A free consultation with a data privacy attorney can help before the September 11, 2026 deadline.

How Much Can Concord Hospital Settlement Class Members Get?

The $800,000 Settlement Fund gets divided pro rata among everyone who files a valid Claim Form — but that number isn’t final until the claims window closes, and it shrinks first. Court-approved attorneys’ fees, litigation expenses, service awards, and notice/administration costs all come out of the fund before it’s split among claimants.

Class Counsel can ask for up to 33.33% of the fund — as much as $266,640 — plus reasonable expenses, and up to $2,500 each for the two class representatives. That’s a meaningful chunk of an $800,000 pool. The court decides the final number, and it can award less than requested. Payments arrive by check, or electronically if you choose that option on the settlement website, roughly 90 days after final approval and any appeals wrap up.

How to File Your Concord Hospital Settlement Claim — Step by Step

1. Go to ConcordPixelSettlement.com and click “Submit a Claim.”
2. Complete the Claim Form online — no supporting documents or proof of visits required.
3. Choose how you’d like to be paid: check by mail, or electronic payment through the settlement website.
4. Submit before the deadline. You can also mail a paper Claim Form to the Settlement Administrator, P.O. Box 25226, Santa Ana, CA 92799-9834.
5. Save your confirmation for your records.
6. Watch your mail or inbox — payment follows roughly 90 days after the court’s final approval and any appeals are resolved.

Takes about 5 minutes — this is a no-proof claim, so there’s nothing to dig up or upload.

⚠️ 53 days left — file now at ConcordPixelSettlement.com.

Should Concord Hospital Class Members Opt Out or Object Before September 11, 2026?

What Opting Out of the Concord Settlement Actually Means

If you exclude yourself, you get no payment, but you keep your right to sue Concord separately over the same tracking claims. Most people should not opt out without legal advice. Your written exclusion letter must be postmarked by September 11, 2026, and include the case name and number, your full name and address, a clear statement that you want out, and your signature.

How to Object to the Concord Hospital Settlement

If you’d rather stay in the class but disagree with the terms — including the attorneys’ fee request — you can object. Written objections must be mailed to the Settlement Administrator, Class Counsel, and Defendants’ Counsel, postmarked no later than September 11, 2026, and must include your reasoning, any supporting evidence, and whether you intend to appear at the hearing.

Talk to a class action lawsuit attorney before September 11, 2026 if you’re considering either option.

Concord Hospital Tracking Pixel Settlement — Key Dates, 2026

Milestone	Date
Class Period Begins	May 9, 2021
Class Period Ends	June 12, 2026
Claim Filing Deadline	September 11, 2026
Opt-Out Deadline	September 11, 2026
Objection Deadline	September 11, 2026
Final Approval Hearing	November 3, 2026, 9:00 a.m.
Expected Payment Date	Approximately 90 days after final approval and resolution of any appeals

Concord Hospital Tracking Pixel Settlement — Frequently Asked Questions, No. 217-2024-CV-00295

Do I need a lawyer to file a Concord Hospital settlement claim?

 No. The Claim Form is short, requires no supporting documents, and Class Counsel is available at no cost if you have questions.

Is the Concord Hospital $800,000 settlement legitimate? 

Yes. It’s authorized by the Hillsborough Superior Court in Manchester, New Hampshire, under Case No. 217-2024-CV-00295, with a final approval hearing scheduled for November 3, 2026.

When will Concord Hospital settlement payments be sent?

 Payments are estimated to go out about 90 days after the court grants final approval and any appeals are resolved — no exact date is set yet.

What if I missed the Concord Hospital claim deadline? 

UNVERIFIED — the settlement materials don’t describe a late-claim process. Contact the Settlement Administrator at (833) 421-7303 to ask about your options.

Will my Concord Hospital settlement payment go on a 1099?

 UNVERIFIED — the settlement materials reviewed for this article don’t address 1099 reporting. Check with a tax professional about how a lawsuit settlement check like this affects your taxes.

What is a tracking pixel, and how did Concord Hospital allegedly use one? 

A tracking pixel is a small piece of code embedded on a website that reports visitor activity to outside companies. Plaintiffs allege Concord’s sites used Google Analytics and Geonetric this way, allegedly sending visitor data — and in some cases health information — to those companies without proper consent.

Do I have to choose between the interception claim and the health information claim?

 No. The settlement defines two classes, and you can qualify under one or both depending on how Concord’s tracking technology affected your visits.

Can I sue Concord separately after this settlement is approved? 

No, unless you exclude yourself by September 11, 2026. Staying in either settlement class means giving up the right to sue over the same tracking and disclosure claims, even if you don’t submit a Claim Form.

Sources Used in This Concord Hospital Article

• Official Settlement FAQ Page — ConcordPixelSettlement.com: https://concordpixelsettlement.com/faq/
• Official Settlement Home Page — ConcordPixelSettlement.com: https://www.concordpixelsettlement.com/
• Official Settlement Notice — Branson v. Concord Hospital Inc. et al., Case No. 217-2024-CV-00295: https://cw.simpluris.com/docs/public/downloads/CBC3/NOTICE
• National Law Review / Darrow Everett LLP — “Tracking Pixel Litigation Expands: A State-by-State Guide to Wiretapping Risk”: https://natlawreview.com/article/tracking-pixel-litigation-expands-state-state-guide-wiretapping-risk

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against the official settlement FAQ and home pages on July 20, 2026. Last Updated: July 20, 2026.

This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.