Call-On-Doc Tracking Pixel Settlement, Check If You Qualify — Lucas v. Call-On-Doc, No. 2026LA000403

August 29, 2026. That’s your deadline to claim money from the Call-On-Doc settlement — and it’s closer than it sounds. Call-On-Doc has agreed to pay up to $1,800,000 after a lawsuit claimed its website tracking pixels shared patient booking activity without permission. Filing takes about five minutes, and you don’t need to dig up any receipts.

Call-On-Doc Tracking Pixel Settlement — Key Facts

Detail	Information
Settlement Amount	Up to $1,800,000 (total fund)
Claim Deadline	August 29, 2026
Who Qualifies	California users who created a Call-On-Doc account on/after Nov. 7, 2023, or started booking a medical appointment on/after Nov. 7, 2021
Estimated Payout	Up to $20 per valid claim
Proof Required	No — claim online using the login ID and PIN from your settlement notice
Settlement Status	Preliminary approval granted; awaiting final approval
Court & Case Number	Circuit Court of Will County, Illinois — No. 2026LA000403
Law Alleged	California privacy law governing website tracking technology
Administrator	Simpluris
Official Claim Site	callondoccipasettlement.com
Last Updated	July 13, 2026

Who Is Call-On-Doc and Why Are They Being Sued for Tracking Pixels?

Call-On-Doc runs a pay-per-visit telehealth service — book online, talk to a doctor, get a prescription, no appointment needed. That entire booking flow runs through web pages and account-creation forms, which is exactly where tracking pixels live. The lawsuit claims those pixels quietly sent visitor and booking data to outside companies without proper consent under California privacy law.

What Did Call-On-Doc Do to California Users Between 2021 and 2023?

The case, Lucas v. Call-On-Doc, Inc., accuses the company of embedding third-party tracking pixels — small snippets of code that report back to advertising and analytics platforms — on the pages people used to create accounts and book care. Plaintiff Charlie Lucas claims that setup violated certain California privacy statutes governing website tracking technology.

Call-On-Doc denies doing anything wrong. The company agreed to settle rather than fight the case out in the Circuit Court of Will County, Illinois, where it’s pending. You can read the full breakdown on the MyChart Class Action Lawsuits & Settlements 2026 page, which tracks similar pixel cases across the healthcare industry.

That’s $20 per person against a $1,800,000 fund — small individually, but it adds up fast if enough people file.

Who Qualifies for the Call-On-Doc Tracking Pixel Settlement?

Here’s exactly how to know if this case includes you. There are two separate ways in, and most coverage of this case flattens them into one — don’t miss the second one.

• Anyone who created a Call-On-Doc account while in California on or after November 7, 2023
• Registered users who started booking a medical appointment for care in California on or after November 7, 2021 — even if you never finished the booking
• Both groups stay eligible up through the date the court enters final judgment

You’re excluded if you’re the judge on the case, an officer or director of Call-On-Doc, or if you’ve already opted out.

Call-On-Doc Users Outside California — Are You Still Covered?

No. This settlement class is limited to California residents and California-based account activity. If you used Call-On-Doc from another state, this particular case doesn’t cover you — though similar pixel-tracking suits have targeted other telehealth and healthcare sites nationally.

Not sure if you qualify for the Call-On-Doc tracking pixel settlement? A free consultation with a data privacy attorney can help before the August 10, 2026 opt-out deadline.

How Much Can Call-On-Doc Tracking Pixel Settlement Class Members Get? Up to $20 Per Person

Every valid claimant gets up to $20 — flat, not tiered, no proof of visits required beyond confirming your identity with the ID and PIN from your notice. Before any of that gets paid out, Call-On-Doc covers up to $600,000 in attorneys’ fees, $25,000 in litigation costs, and a $5,000 incentive award to Charlie Lucas, the named plaintiff.

Do that math and roughly $1,170,000 is left for the class itself. At $20 a claim, that covers close to 58,500 people before the pool runs dry — and pro-rata rules could shrink individual checks further if more people file. Payments over $600 may appear on a 1099. Check with a tax professional.

Related article: $4.02 Million ApolloMD Data Breach Settlement, Check If You Qualify — In re ApolloMD Data Breach Litigation, No. 1:25-cv-05439-SEG

How to File Your Call-On-Doc Tracking Pixel Settlement Claim — Step by Step

1. Go to callondoccipasettlement.com/form/claim
2. Enter the login ID and PIN from your settlement notice
3. Confirm your contact and mailing details
4. Choose how you want to be paid
5. Submit and save your confirmation number
6. Watch your email — the administrator will reach out if anything’s missing

Takes about five minutes. File by August 29, 2026.

Should Call-On-Doc Class Members Opt Out or Object Before August 10, 2026?

What Opting Out of the Call-On-Doc Settlement Actually Means

Opting out means you get no payment, but you keep the right to sue Call-On-Doc yourself over the same tracking pixel claims. Most people shouldn’t opt out of a settlement without talking to a lawyer first. The opt-out deadline is August 10, 2026.

How to Object to the Call-On-Doc Settlement

Objecting keeps you in the class while telling the court you disagree with some part of the deal. Written objections go to the Clerk of the Court, Circuit Court of Will County, 100 W. Jefferson Street, Joliet, IL 60432, and a copy must go to the Settlement Administrator, postmarked by August 10, 2026.

Talk to a class action lawsuit attorney before August 10, 2026 if you’re considering either option.

Call-On-Doc Tracking Pixel Settlement — Key Dates, 2026

Milestone	Date
Preliminary Approval Granted	May 19, 2026
Notice Emailed to Class	June 30, 2026
Opt-Out Deadline	August 10, 2026
Objection Deadline	August 10, 2026
Claim Filing Deadline	August 29, 2026
Final Approval Hearing	August 31, 2026, 9:30 a.m. CT
Expected Payment Date	UNVERIFIED — administrator has not set an exact date; payments issue after final approval and any appeals resolve

Call-On-Doc Tracking Pixel — Frequently Asked Questions, No. 2026LA000403

Do I need a lawyer to file a Call-On-Doc tracking pixel settlement claim?

 No. Class Counsel — Bursor & Fisher, P.A. and Drury Legal, LLC — already represents the class at no cost to you. You’d only need your own lawyer for something outside the settlement, like an individual claim.

Is the Call-On-Doc tracking pixel settlement legitimate? 

Yes. It’s overseen by the Circuit Court of Will County, Illinois, in Lucas v. Call-On-Doc, Inc., No. 2026LA000403, and administered by Simpluris, a court-approved settlement administrator.

Why do I qualify under two different start dates for the Call-On-Doc settlement?

 The class covers two overlapping groups: account creators from November 7, 2023 onward, and users who started booking appointments as early as November 7, 2021. Check both dates before assuming you’re excluded.

When will Call-On-Doc settlement payments be sent?

 Not before the August 31, 2026 final approval hearing. Simpluris hasn’t published an exact payment date — it depends on whether anyone appeals the settlement.

What if I missed the Call-On-Doc claim deadline?

 Claims must be submitted or postmarked by August 29, 2026. After that, Simpluris is not accepting late claims for this settlement.

Can I still be included if I never received a notice from Call-On-Doc?

 Yes, but you’ll need your login ID and PIN to file online. Contact the Settlement Administrator at [email protected] or (833) 421-7259 if you never got a notice.

Will my Call-On-Doc settlement payment go on a 1099?

 Possibly, if your total payments from the administrator exceed $600 in the year. Check with a tax professional about your specific situation.

How much will attorneys get paid from the Call-On-Doc settlement? 

Class Counsel is asking the court to approve up to $600,000 in fees and $25,000 in costs, plus a $5,000 incentive award for named plaintiff Charlie Lucas — all paid by Call-On-Doc, not out of the $20 checks.

Sources Used in This Call-On-Doc Article

• Official Settlement Website — Home: https://www.callondoccipasettlement.com/
• Official Settlement Website — FAQ: https://www.callondoccipasettlement.com/faq/
• Official Settlement Website — Important Dates: https://www.callondoccipasettlement.com/dates/
• Call-On-Doc — Subscription pricing page (company description): https://www.callondoc.com/en/subscribe-save/membership

This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.