$950K Keurig K-Supreme Class Action Settlement, Is Your Coffee Maker Covered? Did Your Coffee Maker Die After Descaling?

Keurig Green Mountain agreed to pay $950,000 to settle a class action lawsuit over a defect that caused certain K-Supreme coffee makers to permanently shut down — right in the middle of routine descaling. Filed in September 2022 by plaintiffs Doreen Cahill and Janet Christman in the U.S. District Court for the Southern District of New York, the suit claimed that Keurig’s K-Supreme, K-Supreme Plus, and K-Supreme SMART single-serve coffee makers could permanently lose power when users followed the company’s own descaling instructions. Some claim deadlines have already closed. One remains open through September 2027 — and many owners don’t know they still qualify.

Quick Facts

FieldDetail
DefendantKeurig Green Mountain, Inc.
Case NameCahill v. Keurig Green Mountain, Inc.
Case Number22-cv-7507-CS
CourtU.S. District Court, Southern District of New York
Settlement Amount$950,000
Cash Payout (Performance Class)Up to $250 per person
Warranty Benefit (Purchaser Class)12-month extended warranty (24 months total)
Proof RequiredYes — for cash claims
Settlement StatusFinally Approved — September 30, 2025
Official WebsiteKSupremeSettlement.com
Settlement AdministratorKSupreme Settlement Administrator, PO Box 2348, Portland, OR 97208

What Is Still Open — and What Has Closed

  • The November 14, 2025 claim deadline for Performance Issue Class Members and for Coffee Maker Purchaser Class Members whose machines experienced power loss before June 20, 2025, is now closed.
  • The September 30, 2027 deadline for Coffee Maker Purchaser Class Members whose machines first experience a permanent power loss during descaling after June 20, 2025, remains open.
  • The court entered its Final Judgment and Order approving the settlement on September 30, 2025.

What Was Wrong With the Keurig K-Supreme?

Your coffee maker did exactly what the manual said — and then it died. That is the core of this lawsuit.

The defect caused the machines to overheat and trigger a shutdown when the water reservoir emptied without warning during descaling. The machine’s thermal switch contains what plaintiffs described as a catastrophic design flaw during the descaling process, a safety routine designed to prevent overheating.

Plaintiff Doreen Cahill said that if consumers follow the process according to the instructions provided by Keurig on its descaling solution, the process “completely disables” the coffee makers. Once the machine triggered its thermal shutoff, it would not turn back on. The coffee maker was permanently dead.

Plaintiffs in the case say they were forced to pay out of pocket to repair or replace their coffee makers. And Keurig, according to the complaint, was not making things right under its own warranty. The lawsuit alleged the company knew or should have known about the problem since the original K-Supreme launched but kept selling the machines anyway.

Keurig denies all allegations of defect, wrongdoing, and liability. The court made no finding that Keurig actually did anything wrong.

Which Keurig Models Are Covered?

The settlement covers three specific models sold in the United States:

  • Keurig K-Supreme
  • Keurig K-Supreme Plus
  • Keurig K-Supreme SMART

The class period covers purchases made between October 1, 2020, and June 20, 2025. Consumers whose coffee maker is still within Keurig’s original or extended limited warranty period are not eligible to participate in the settlement.

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$950K Keurig K-Supreme Class Action Settlement, Is Your Coffee Maker Covered

Who Qualifies — and for What?

The settlement creates two separate groups with different benefits.

Performance Issue Claim Class — Cash Up to $250

You may qualify if:

  • You owned a K-Supreme, K-Supreme Plus, or K-Supreme SMART between October 1, 2020, and June 20, 2025
  • Your machine experienced a permanent loss of power during the descaling process within the first 12 months of purchase
  • You lodged a complaint with Keurig about the defect
  • Keurig did not provide you a remedy under its limited warranty
  • ⚠️ This deadline closed November 14, 2025

Coffee Maker Purchaser Class — Extended Warranty

You may qualify if:

  • You purchased a K-Supreme, K-Supreme Plus, or K-Supreme SMART between October 1, 2020, and June 20, 2025
  • Your machine has experienced or will experience a permanent power loss during descaling
  • If your machine’s power loss occurred after June 20, 2025, your deadline to file is September 30, 2027 — and this window is currently open

What Can You Actually Receive?

Cash Payment (Performance Issue Class — now closed for most)

Eligible consumers in the performance issue claim class who submit a valid, timely claim form and any required documentation are entitled to receive a pro-rated share of the $950,000 settlement fund, up to $250 per person. The final amount depends on how many valid claims were filed. Multiple claims for multiple coffee makers are allowed, but no single claimant receives more than $250 total.

Extended Warranty (Purchaser Class — still open)

Eligible members of the coffee maker purchaser class who submit a valid claim form by the applicable deadline are entitled to receive a 12-month extended limited warranty, for a total of 24 months from the date of purchase. This lets you make a warranty claim with Keurig if the descaling defect causes power loss — even if it hasn’t happened yet.

How to File a Claim (Extended Warranty — Still Open)

If your K-Supreme experienced a power loss during descaling after June 20, 2025, here is what to do:

Step 1 — Visit KSupremeSettlement.com, the official court-approved settlement website.

Step 2 — Log in using the Unique ID and PIN included in any settlement notice you received, or register as a class member if you did not receive a notice.

Step 3 — Select the Coffee Maker Purchaser Class option and complete your claim form with your purchase details and a description of the power loss during descaling.

Step 4 — Upload any supporting documentation — a proof of purchase, receipt, or order confirmation showing you bought one of the qualifying models during the class period.

Step 5 — Submit your claim online or mail a completed paper claim form to: KSupreme Settlement Administrator, P.O. Box 2348, Portland, OR 97208-2348.

Step 6 — Save your confirmation. Your extended warranty claim will be processed and you can then contact Keurig directly to exercise the warranty if your machine fails.

Estimated time to complete: 10–15 minutes.

Key Dates

MilestoneDate
Class Period BeginsOctober 1, 2020
Lawsuit FiledSeptember 2022
Preliminary ApprovalJune 20, 2025
Final Approval HearingSeptember 30, 2025
Final Judgment EnteredSeptember 30, 2025
Cash Claim Deadline (Performance Class)November 14, 2025 — CLOSED
Extended Warranty Deadline (power loss before June 20, 2025)November 14, 2025 — CLOSED
Extended Warranty Deadline (power loss after June 20, 2025)September 30, 2027 — OPEN

What About the Keurig K-Cup Recycling Lawsuit? (Canadian Residents)

This is a completely separate case and covers a different country, a different product claim, and a different deadline.

A $1.85 million Canadian dollar settlement for a Keurig K-Cup class action lawsuit in Canada has been approved. All persons in Canada who purchased Keurig K-Cup single-serve coffee pods and/or Keurig coffee machines or brewing systems from June 8, 2016, to December 8, 2025, in packaging containing any representation of recyclability and/or disposability are class members.

Under the settlement terms, eligible class members can receive cash payments based on their purchases: without proof of purchase, up to $7 CAD per claim; with proof of purchase, 50 cents CAD per 10 pods up to $50 CAD; and with proof of purchase of both a brewer and subsequent pods, up to $25 CAD per claim.

The claim deadline for Canadian residents is July 8, 2026. File at kcupsrecyclingsettlement.ca.

Frequently Asked Questions

Do I need a lawyer to file a Keurig settlement claim?

 No. You file directly at KSupremeSettlement.com at no cost. The attorneys who brought this case work on contingency and are already paid from the settlement fund. You do not need to hire anyone.

My Keurig hasn’t died yet — do I still qualify? 

Possibly yes. Even if you did not experience a malfunction yet, you might still be entitled to a benefit. If you purchased a qualifying model during the class period, you may be eligible for the extended warranty, which protects you if the defect occurs after June 20, 2025, with a deadline of September 30, 2027.

Is the Keurig settlement legitimate? 

Yes. The court entered its Final Judgment and Order approving the settlement on September 30, 2025, in the U.S. District Court for the Southern District of New York. Keurig does not admit any wrongdoing.

When will cash payments be sent?

 Cash payments for the Performance Issue Class went to claimants who filed before November 14, 2025. If you were in that class and filed on time, your check should have been processed after the September 30, 2025 final approval. Contact the settlement administrator at the address on KSupremeSettlement.com for a status update.

What if I already paid to replace my Keurig out of pocket? 

That is exactly what the cash payment was designed to cover. Plaintiffs say they were forced to pay out of pocket to repair or replace their coffee makers. Unfortunately, if you did not file a cash claim by November 14, 2025, that window is now closed.

What if I missed the claim deadline?

 For cash claims and most warranty claims tied to pre-June 2025 power loss, the deadline has passed. If your machine dies during descaling for the first time after June 20, 2025, you may still file for the extended warranty by September 30, 2027.

Will my settlement payment affect my taxes? 

Property damage or product defect payments are often treated differently from wage or privacy settlements for tax purposes, but this depends on your specific circumstances. Consult a tax professional once you receive any payment.

Sources & References

  • Official U.S. Settlement Website: KSupremeSettlement.com
  • Court Docket — Cahill v. Keurig Green Mountain, Inc., Case No. 22-cv-7507-CS, S.D.N.Y.
  • Official Canadian K-Cup Settlement: kcupsrecyclingsettlement.ca

Last Updated: April 13, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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