Wisp hellowisp.com Privacy Settlement, Did They Share Your Sexual Health Data With Facebook? Claim Before July 13

The Wisp privacy class action settlement is a proposed consumer data privacy case where any U.S. resident who purchased a product from hellowisp.com between February 1, 2018 and September 9, 2025 can receive a fixed $18 cash payment by filing a claim before July 13, 2026. Wisp, Inc. — a telehealth company specializing in sexual and reproductive health treatments — agreed to settle allegations it secretly embedded tracking pixels on its website that sent customers’ personally identifiable information to Facebook, Google, Microsoft, TikTok, and other advertising platforms without consent. Wisp denies all wrongdoing. The final approval hearing is set for August 5, 2026.

Wisp Settlement: Quick Facts

Field	Detail
Settlement Amount	TBD — fixed payment of $18.00 per eligible claimant
Claim Deadline	July 13, 2026 (online or postmarked)
Who Qualifies	U.S. citizens who purchased any product on hellowisp.com from February 1, 2018 through September 9, 2025
Payout Per Person	$18.00 cash — fixed, not pro-rata
Proof Required	TBD — review claim form at wispclasssettlement.com
Settlement Status	Proposed — Final Approval Hearing August 5, 2026
Administrator	Kroll Settlement Administration
Official Website	www.wispclasssettlement.com
Last Updated	May 14, 2026

Current Status of the Wisp Settlement

• The settlement received preliminary court approval on April 14, 2026, from the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida.
• The online claim portal opened today — May 14, 2026 — at wispclasssettlement.com.
• The opt-out and objection deadline is July 13, 2026.
• The final approval hearing is August 5, 2026 at 8:30 a.m. ET, held via Zoom.
• Payments go out after final approval and resolution of any appeals.

What Is the Wisp Lawsuit About? Sophin v. WISP, Inc., Case No. CACE26001543

Wisp (hellowisp.com) is a telehealth platform that has offered online consultations, prescriptions, and products for sexual and reproductive health conditions since 2018 — things like herpes treatment, STI testing, birth control, UTI treatment, and vaginal health products. When you visited the site, searched for a condition, or made a purchase, you reasonably expected that information to stay between you and Wisp.

The lawsuit alleges it did not. Wisp allegedly embedded the Meta Pixel — a piece of tracking code installed by Facebook — along with similar tools from Google, Microsoft, TikTok, and other ad platforms directly onto hellowisp.com. When those pixels fired, they sent data about your visit, your purchases, and your identity to those third parties without your knowledge or consent. That data was sensitive by any measure: it could reveal that you sought treatment for an STI, filled a prescription for an antiviral, or researched a reproductive health condition. Plaintiffs allege that transmission occurred without disclosing it to users and without obtaining their consent — violating their privacy in a context where the expectation of confidentiality is especially high.

The lawsuit brings claims under the Florida Security of Communications Act, Fla. Stat. § 934.03 — Florida’s wiretapping law — the California Invasion of Privacy Act, Cal. Penal Code § 631(a), the Electronic Communications Privacy Act, 18 U.S.C. § 2511(1), and a claim of negligence. Each of these statutes protects the confidentiality of electronic communications and prohibits unauthorized interception of private information. Wisp’s privacy policy acknowledged that health information it receives from customers may constitute protected health information under HIPAA and claimed compliance with applicable privacy laws — yet plaintiffs allege the pixel tracking contradicted those promises.

Wisp denies all allegations. Both sides agreed to settle to avoid the cost and uncertainty of continued litigation. The case is filed in the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida. This pattern of telehealth pixel tracking litigation has produced settlements across the industry — for context on how a similar case involving period-tracking and reproductive health data resolved, see our coverage of the Flo app lawsuit and $59.5M settlement.

Who Qualifies for the Wisp Settlement?

The class is defined by your purchase history on hellowisp.com. Here is exactly who is in and who is out.

You may qualify if you:

• Are a United States citizen
• Purchased any product on hellowisp.com at any point from February 1, 2018 through September 9, 2025
• This includes prescription products, over-the-counter treatments, at-home test kits, consultations, subscriptions, or any other purchase made through hellowisp.com during that period

You do NOT qualify if you:

• Never made a purchase on hellowisp.com (simply browsing the site without buying does not qualify you)
• Are not a U.S. citizen
• Are a judge, their staff or immediate family member presiding over this action
• Submit a timely request to opt out before July 13, 2026

The class is purchase-based, not condition-based. The settlement notice does not require you to have received any specific type of treatment. If you bought something from the Wisp website during the class period, you are in.

If you are unsure whether you qualify, contact Kroll Settlement Administration at (833) 447-6794 or visit www.wispclasssettlement.com.

How Much Will You Get from the Wisp Settlement?

Unlike most class action settlements where your individual payment depends on how many people file claims, the Wisp settlement provides a fixed cash payment of $18.00 to every eligible claimant who submits a valid claim form. The amount does not change based on the number of claims filed.

That fixed structure is worth noting: it means filing your claim quickly gives you exactly as much as filing on the deadline — both get $18.00. What matters is that you file before July 13, 2026.

Attorneys’ fees, settlement administration expenses, and any service award to the named plaintiff will be paid separately from the settlement fund and do not reduce your $18.00 individual payment — though the total fund size has not been publicly disclosed in the materials available on the settlement website.

How to File Your Wisp Settlement Claim

The online portal opened today — May 14, 2026 — and filing takes just a few minutes.

Step 1 — Go to the official claim portal at www.wispclasssettlement.com and click “Submit Claim”

Step 2 — Enter your personal information including name, address, and contact details

Step 3 — Confirm your purchase history on hellowisp.com during the class period (February 1, 2018 through September 9, 2025)

Step 4 — Select your preferred payment method for the $18.00 cash payment

Step 5 — Review and submit your completed claim form before 11:59 p.m. ET on July 13, 2026

Step 6 — Save your claim confirmation for your records

If you prefer to submit by mail, download the claim form and send it postmarked by July 13, 2026 to:

Settlement Administrator — 83399 c/o Kroll Settlement Administration PO Box 225391 New York, NY 10150-5391

Estimated time to complete: 5–10 minutes.

For questions, call (833) 447-6794 or contact the administrator through the form at wispclasssettlement.com.

Wisp Settlement Key Dates

Milestone	Date
Complaint Filed	January 28, 2026
Settlement Agreement Signed	March 24, 2026
Preliminary Approval Granted	April 14, 2026
Online Claim Portal Opens	May 14, 2026
Opt-Out Deadline	July 13, 2026
Objection Deadline	July 13, 2026
Claim Filing Deadline	July 13, 2026
Final Approval Hearing	August 5, 2026 at 8:30 a.m. ET (via Zoom)
Expected Payment Date	TBD — after final approval and resolution of any appeals

Frequently Asked Questions

Is there a class action settlement against Wisp?

 Yes. Sophin v. WISP, Inc., Case No. CACE26001543, is a class action pending in the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida. Wisp agreed to settle allegations it disclosed customers’ personally identifiable information to advertising platforms including Meta, Google, Microsoft, and TikTok through embedded tracking pixels without their consent.

How do I know if I purchased from hellowisp.com?

 Check your email for order confirmations from Wisp, receipts from hellowisp.com, or purchase records from your bank or credit card statements between February 2018 and September 2025. If you used a subscription for any Wisp product, that also qualifies. A single qualifying purchase during the class period makes you eligible.

How much will I get from the Wisp settlement? 

You will receive exactly $18.00 — this is a fixed cash payment, not a pro-rata share. Your payment does not go up or down based on how many people file. Every eligible claimant who submits a valid claim form by July 13, 2026 receives $18.00.

Do I need a lawyer to file a Wisp settlement claim?

 No. You can file your consumer privacy claim directly at wispclasssettlement.com at no cost. The settlement administrator, Kroll Settlement Administration, handles processing. There is no charge to submit a claim and you do not need an attorney. If you have questions, call (833) 447-6794.

Is the Wisp settlement legitimate? 

Yes. The settlement was authorized by the Circuit Court of the Seventeenth Judicial Circuit in Broward County, Florida, and the administrator is Kroll Settlement Administration — one of the most established claims administration firms in the country. The preliminary approval order was signed April 14, 2026. All information, documents, and the claim form are available at the court-authorized website wispclasssettlement.com.

When will I receive my Wisp settlement payment?

 Payments will go out only after the court grants final approval at the August 5, 2026 hearing and after any appeals are resolved. If there are no objections or appeals, expect payments several months after the hearing. The exact payment date has not been announced.

What if I opt out of the Wisp settlement? 

If you opt out by July 13, 2026, you will receive no payment but you preserve your right to pursue your own lawsuit against Wisp for the same claims. For most people, the $18 fixed payment is the better path — opting out makes sense only if you believe you have substantial individual damages that exceed what a private lawsuit would cost to pursue.

What privacy laws did Wisp allegedly violate?

 The complaint alleges violations of the Florida Security of Communications Act (Fla. Stat. § 934.03), the California Invasion of Privacy Act (Cal. Penal Code § 631(a)), the Electronic Communications Privacy Act (18 U.S.C. § 2511(1)), and a general negligence claim. Both Florida and California require all-party consent for interception of electronic communications — meaning sending your data to a third party without your knowledge or agreement can constitute a violation of those laws even if the company claims it was done for advertising purposes.

Sources & References

• Official Settlement Website — wispclasssettlement.com
• Preliminary Approval Order — April 14, 2026
• Settlement Agreement — March 24, 2026
• Complaint — Filed January 28, 2026

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the court-authorized settlement website, the preliminary approval order signed April 14, 2026, and the settlement agreement executed March 24, 2026, on May 14, 2026. Last Updated: May 14, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.