$1.9M Thriveworks Website Privacy Settlement, Check If Your Patient Portal Data Was Shared, Claim $10 by July 21, Mosher, et al. v. Thriveworks Administrative Services, LLC, et al., No. 26-CA-0482

A settlement has been reached in a class action lawsuit against Thriveworks Administrative Services, LLC and Thriveworks, Inc., accusing Defendants of disclosing sensitive information and private communications on its website to Google and LinkedIn without consent in violation of state and federal law. The case, Mosher, et al. v. Thriveworks Administrative Services, LLC, et al., No. 26-CA-0482, is pending before the Circuit Court for the Fifth Judicial Circuit, Marion County, Florida. Under the terms of the Settlement, you may receive up to a $10.00 Cash Payment by filing a claim before July 21, 2026. If you used the Thriveworks patient portal at any point between April 25, 2023 and September 5, 2025, this case may directly affect you.

Thriveworks Website Privacy Settlement — Key Facts

Field	Detail
Settlement Amount	Up to $1,900,000 (aggregate cap)
Cash Payment Per Person	Up to $10.00
Claim Deadline	July 21, 2026
Who Qualifies	Thriveworks patients in the United States who accessed the patient portal at www.thriveworks.com from April 25, 2023 through September 5, 2025
Proof Required	No
Settlement Status	Proposed — pending Final Approval Hearing August 4, 2026
Court & Case Number	Circuit Court for the Fifth Judicial Circuit, Marion County, Florida — No. 26-CA-0482
Specific Laws Alleged	Florida Security of Communications Act (FSCA), Fla. Stat. § 934.03; Electronic Communications Privacy Act, 18 U.S.C. § 2511(1)
Class Counsel	Bursor & Fisher, P.A.
Settlement Administrator	Simpluris, Inc.
Official Claim Website	ThriveworksPrivacySettlement.com
Expected Payment Date	On or before October 10, 2026
Last Updated	May 29, 2026

Where Does the Thriveworks Privacy Settlement Stand Today?

• Notification mailings went out to class members on May 22, 2026. The opt-out deadline, objection deadline, and claim deadline are all July 21, 2026.
• The Final Approval Hearing is scheduled for August 4, 2026 at 8:30 a.m. before the Honorable Stacy Youmans at the Circuit Court for the Fifth Judicial Circuit in and for Marion County, Florida, 110 NW First Avenue, Ocala, Florida 34475.
• If the Court approves the settlement, eligible class members whose claims are approved are expected to receive their cash payment on or before October 10, 2026.

Who Is Thriveworks and Why Are They Facing a Privacy Lawsuit?

Thriveworks is a clinician-founded mental health services provider established in 2008, specializing in in-person and online therapy, psychiatry, and counseling for conditions including anxiety, depression, and relationship issues, with operations spanning over 340 locations nationwide. The company’s team of 2,200-plus clinicians offers in-person and online care and accepts most major insurance plans. Because Thriveworks collects and stores highly sensitive mental health information — including therapy session details, diagnoses, and personal health records — any unauthorized sharing of patient portal activity with third-party advertising platforms is especially serious. That is exactly what this lawsuit alleges happened.

What Did Thriveworks Allegedly Do to Patients Who Used the Portal Between April 2023 and September 2025?

The lawsuit claims that Defendants violated the Florida Security of Communications Act and the Electronic Communications Privacy Act by disclosing website users’ sensitive information to Google and LinkedIn without consent. In plain terms, the complaint alleges that tracking code on Thriveworks’ patient portal was sending information about what patients did on that portal — their visits, clicks, and interactions — to two of the world’s largest advertising platforms, without those patients ever being asked or told.

This is part of a broader wave of lawsuits against healthcare companies that embedded tracking tools on sensitive websites. The Inova Health $3.1M tracking pixel settlement resolved nearly identical allegations — Google and Facebook pixels on a patient portal, the same ECPA statute, and patients who never consented. Since 2023, healthcare organizations have paid more than $100 million in settlements to resolve lawsuits over this practice. The Thriveworks case follows that same legal pattern, with the added sensitivity that the information involved relates to mental health care, not just general medical visits.

The lawsuit was filed by plaintiffs Jennifer Mosher and Lila Wakely on behalf of all U.S. Thriveworks patients who used the portal during the class period. The case is also closely parallel to the Ideal Image $3.5M tracking settlement, which alleged violations of the same Florida Security of Communications Act and ECPA before the same type of Florida circuit court.

Defendants expressly deny that they violated any laws. The Court has not determined who is right. Rather, the Parties have agreed to settle the lawsuit to avoid the uncertainties and expenses associated with ongoing litigation. The settlement also requires Thriveworks to take concrete corrective action. The Settlement requires Defendants to review their use of tracking technology to confirm that their website is configured to prevent the collection of patient medical information without consent.

If you used the Thriveworks patient portal between April 25, 2023 and September 5, 2025, this case may directly affect you.

Related article: $22.5M Dallas BBQ ESOP Settlement, Check If Your W BBQ Holdings Retirement Account Is Getting a Payment, Lloyd et al. v. Argent Trust Co., et al., No. 1:22-cv-04129-DLC

Are You Part of the Thriveworks Privacy Class Action Settlement?

Here is exactly how to know whether you qualify.

You likely qualify if:

• You are a Thriveworks patient in the United States who accessed the patient portal at www.thriveworks.com from April 25, 2023 through September 5, 2025
• You received a notification email or postcard from the settlement administrator — that means Thriveworks’ own records identify you as a portal user in that window
• You used the portal for any purpose during the class period — scheduling, viewing records, messaging a provider

You do NOT qualify if:

• You are a judge or magistrate presiding over this action, or an immediate family member
• You are a current or former officer, director, agent, or attorney of Thriveworks or its parent companies
• You properly opted out of the class

Thriveworks Patients Outside Florida — Are You Still Covered?

Yes. The Settlement Class is defined as all Thriveworks patients in the United States who accessed their patient portal from April 25, 2023 through September 5, 2025. Coverage is nationwide — your state of residence does not affect your eligibility. The case is filed in Florida because Thriveworks operates there, but the class includes patients across all 50 states who used the portal during the class period.

If you are unsure whether you qualify for the Thriveworks privacy settlement, a free consultation with a data privacy attorney can help you assess your situation before the July 21, 2026 deadline.

How Much Can Thriveworks Privacy Settlement Class Members Recover?

If you are a member of the Settlement Class, you may submit a Claim Form to receive a Cash Payment of up to $10.00. You must submit a Claim Form in order to receive any compensation under the Settlement.

The $10 payment does not require you to show any documented losses or proof of harm. It is a straightforward flat cash payment for being a qualifying portal user during the class period.

Defendants have agreed to pay up to $1,900,000 in settlement costs, which include cash payments to Settlement Class Members who submit valid claims, the cost to administer the Settlement, the cost to inform people about the Settlement, Class Counsel’s attorneys’ fees, and awards to the Class Representatives. Class Counsel may seek up to one-third of that aggregate cap in attorneys’ fees, and each class representative may seek up to $2,500 in an incentive award. What remains after those deductions funds the class member payments.

The payment will be made in the form of a check, unless you elect to receive payment by PayPal or Venmo, and all checks will expire and become void 180 days after they are issued. If you choose a check, make sure your mailing address is current with the administrator.

What Could Thriveworks Patients Recover from Individual Litigation Instead?

Filing your own individual lawsuit against Thriveworks for privacy violations is possible if you opt out, but the cost of individual litigation would far exceed the value of any single patient’s claim. The value of this settlement lies in the collective recovery and the binding requirement that Thriveworks change its tracking practices. No money from this settlement is available yet — payments will not go out until after court approval and the October 10, 2026 distribution date.

How to File Your Thriveworks Privacy Settlement Claim — Step by Step

⚠️ Claim deadline: July 21, 2026 — file now at ThriveworksPrivacySettlement.com

1. Go to ThriveworksPrivacySettlement.com — the official court-authorized claim portal
2. Enter your name, contact information, and any claim details required on the online form
3. Select your payment method — check, PayPal, or Venmo. Electronic payment is faster and more reliable than a mailed check
4. Submit your claim and save your confirmation. The administrator will contact you if more information is needed
5. Watch your inbox or mailbox — if the court approves the settlement on August 4, 2026, payments are expected on or before October 10, 2026
6. If you prefer paper, download the claim form at ThriveworksPrivacySettlement.com and mail it to: Thriveworks Privacy Settlement, PO Box 25226, Santa Ana, CA 92799, postmarked by July 21, 2026

Takes about 5 minutes to complete online.

Should Thriveworks Class Members Opt Out or Object Before July 21, 2026?

What Does Opting Out of the Thriveworks Privacy Settlement Mean for Your Rights?

To exclude yourself, you must mail or otherwise deliver a letter stating that you want to be excluded from the Mosher, et al. v. Thriveworks Administrative Services, LLC, et al., Case No. 26-CA-0482 settlement, including your name, address, signature, the case name and number, and a statement that you wish to be excluded. Your exclusion request must be mailed no later than July 21, 2026 to: Thriveworks Privacy Settlement, ATTN: Exclusion Request, PO Box 25226, Santa Ana, CA 92799.

Opting out means you give up your $10 settlement payment but keep the right to sue Thriveworks separately for the same privacy claims. Given the small per-person amount, opting out makes sense only in rare circumstances — speak with a data privacy attorney before the July 21, 2026 deadline if you are considering it.

How to Object to the Thriveworks Settlement Terms Before July 21, 2026

If you are a Class Member, you can object to the Settlement if you don’t like any part of it. You must file your objection with the Court no later than July 21, 2026, addressed to the Honorable Stacy Youmans, Circuit Court for the Fifth Judicial Circuit in and for Marion County, Florida, 110 NW First Avenue, Ocala, Florida 34475. Objecting means you are telling the court the settlement terms are unfair while remaining in the class. Class Counsel will file its request for attorneys’ fees by July 6, 2026, and that document will be available on the settlement website.

If you are considering opting out or objecting, speaking with a class action lawsuit attorney before July 21, 2026 is strongly recommended.

Thriveworks Privacy Lawsuit Timeline

Milestone	Date
Class Period Begins (Patient Portal Use)	April 25, 2023
Class Period Ends	September 5, 2025
Complaint Filed — Mosher et al. v. Thriveworks, No. 26-CA-0482	2026
Notification Mailing to Class Members	May 22, 2026
Attorneys’ Fees Motion Filed by Class Counsel	July 6, 2026
Claim, Opt-Out, and Objection Deadline	July 21, 2026
Final Approval Hearing	August 4, 2026 at 8:30 a.m.
Expected Payment to Class Members	On or before October 10, 2026
Check Expiration	180 days from date issued

Thriveworks Privacy Settlement — Frequently Asked Questions, No. 26-CA-0482

Is there a class action settlement against Thriveworks for sharing patient portal data right now? 

Yes. A proposed $1,900,000 settlement has been reached in Mosher, et al. v. Thriveworks Administrative Services, LLC, et al., No. 26-CA-0482, in the Circuit Court for the Fifth Judicial Circuit, Marion County, Florida. The Final Approval Hearing is August 4, 2026. No payments go out until the court approves the settlement.

Do I need to do anything right now to get my Thriveworks privacy settlement payment?

 Yes — unlike some class actions, you must submit a claim form to receive the $10 cash payment. Simply being in the class does not automatically get you paid. File your claim at ThriveworksPrivacySettlement.com by July 21, 2026.

How much will I receive from the Thriveworks privacy settlement?

 Up to $10.00 per class member who submits a valid claim. No documentation of harm is required. You choose to receive payment by check, PayPal, or Venmo.

What specific laws did Thriveworks allegedly violate? 

The lawsuit claims Defendants violated the Florida Security of Communications Act, Fla. Stat. § 934.03, and the Electronic Communications Privacy Act, 18 U.S.C. § 2511(1), by disclosing website users’ sensitive information to Google and LinkedIn without consent. Thriveworks denies violating any law.

Do I need a lawyer to file my Thriveworks settlement claim?

 No. Filing takes about 5 minutes online at ThriveworksPrivacySettlement.com and is completely free. You do not need an attorney to submit a claim form. If you are considering opting out to pursue individual litigation, consult a data privacy attorney before July 21, 2026.

When will Thriveworks settlement payments be sent?

 If the Court approves the settlement at the August 4, 2026 hearing, eligible class members whose claims are approved are expected to receive their cash payment on or before October 10, 2026.

Is the Thriveworks privacy settlement website legitimate? 

Yes. The official settlement website is ThriveworksPrivacySettlement.com, authorized by the Circuit Court for the Fifth Judicial Circuit, Marion County, Florida. The settlement administrator, Simpluris, Inc., can be reached at (833) 386-6571 or [email protected]. Never pay anyone to help you file — legitimate class action claims are always free.

What happens if I do nothing about the Thriveworks settlement?

 If you do nothing, you won’t get any benefits from this Settlement. But unless you exclude yourself, you won’t be able to start a lawsuit or be part of any other lawsuit against the Defendants for the claims being resolved by this Settlement. Doing nothing is the worst outcome — you lose the $10 payment and your right to sue.

Sources Used in This Thriveworks Privacy Settlement Article

• Long-Form Settlement Notice, Mosher, et al. v. Thriveworks Administrative Services, LLC, et al., No. 26-CA-0482: cw.simpluris.com/docs/public/downloads/TMC5/LONG_FORM_NOTICE
• Official Settlement Website — Simpluris Settlement Administrator: thriveworksprivacysettlement.com

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official Long-Form Settlement Notice filed in the Circuit Court for the Fifth Judicial Circuit, Marion County, Florida, and the Thriveworks Privacy Settlement administrator website (ThriveworksPrivacySettlement.com). Last Updated: May 29, 2026.

This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.