Pizza Hut Dragontail Lawsuit, One Franchisee Says the AI Destroyed Their Business and They’re Suing for $100 Million
Pizza Hut is facing a lawsuit filed in the Business Court of Texas First Division by Chaac Pizza Northeast LLC, which operates 111 Pizza Hut locations across New York, New Jersey, Maryland, Washington D.C., and Pennsylvania, alleging that mandatory implementation of Dragontail AI software caused financial losses exceeding $100 million. The franchisee says it went…
