Boston Sports Club $3.9M COVID Billing Refund, Are You One of the 47,000 Members Who Qualifies Claim Before June 16, 2026

The Massachusetts Attorney General’s Office sued Boston Sports Club and its former CEO after the gym charged members for April 2020 — a month when every location was closed due to COVID-19. After a multiweek trial, a Suffolk County Superior Court judge ruled against the former CEO, Patrick Walsh, and ordered nearly $3.9 million in refunds. About 47,000 former members are now eligible to collect. The refund portal is open, and the deadline to claim is June 16, 2026.

Field	Detail
Total Refund Amount	$3.9 million
Claim Deadline	June 16, 2026
Who Qualifies	BSC members billed during COVID closures (March–November 2020) who never received a full refund or credit
Payout Per Person	Varies — based on individual billing records
Proof Required	No — refunds calculated from BSC transaction data
Case Status	Court judgment entered; refunds now being distributed
Refund Administrator	Analytics LLC
Official Refund Website	bostonsportsclubrefund.com

Where things stand right now: The Massachusetts Attorney General’s Office announced on March 18, 2026 that approximately 47,000 Massachusetts consumers will receive restitution checks. Affected members who were identified through BSC transaction data received an email from [email protected] with a unique Claim Number and PIN, and have until June 16, 2026 to select their preferred payment method. Payments go out in waves — most people should see their money within a few weeks of submitting.

Why Boston Sports Club Members Are Getting Refunds

When COVID-19 forced Massachusetts gyms to shut down in mid-March 2020, Boston Sports Club stopped letting members through the door. All BSC locations were closed from mid-March 2020 through July 2020. Despite being closed, Walsh decided to bill members for April 2020.

Before the April billing went through, the company sent letters to members promising credits once the clubs reopened. The Suffolk County Superior Court found that Walsh decided to bill members for gym services that were unavailable. The court ruled that this billing was unfair because Walsh knowingly charged for services he knew would not be delivered.

The court also found that Walsh made deceptive statements to members and violated the Health Club Act by thwarting members’ abilities to cancel memberships and failing to honor cancellation requests. The Massachusetts Attorney General’s Office originally filed the lawsuit in November 2020 after receiving more than 2,000 complaints from members who tried — and failed — to cancel.

Who Actually Qualifies for a Refund

This refund is not open for anyone to file a claim. The Attorney General’s Office used BSC’s own billing records to identify every eligible member, so eligibility was already determined by the court. You may qualify if:

• You were a Boston Sports Club member who was charged during the COVID closure period (March through November 2020)
• You never received a full refund or account credit from BSC for those charges
• You received an email from [email protected] with a Claim Number and PIN

If you did not receive an email but believe you may be eligible, contact Analytics at 855-927-8664. If you were a BSC member but don’t qualify, it’s likely because you may have already received a sufficient refund or credit, or your claim fell outside the scope of the trial, which focused on the COVID-19 pandemic from March to November 2020.

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How Much Will You Receive?

There is no flat payout amount — refund amounts were determined using transaction data from BSC to identify which members were unfairly billed after their gym closed or they attempted to cancel their membership, offset by any amount already refunded by BSC or credited to their account.

In short: your refund equals what BSC wrongly charged you, minus anything they already gave back. You don’t need to submit billing records or do the math yourself. The Administrator calculated each person’s amount individually.

How to Claim Your Refund Before June 16, 2026

Step 1 — Check your inbox for an email from [email protected]. It contains your Claim Number and PIN.

Step 2 — Go to bostonsportsclubrefund.com and click “Select Your Payment Method.”

Step 3 — Log in with your Claim Number and PIN from the email.

Step 4 — Choose how you want to be paid (options include Zelle or a paper check mailed to you).

Step 5 — Submit and save your confirmation.

Estimated time to complete: under 5 minutes.

If you don’t file by June 16, 2026, the Administrator may still attempt to send payment via Zelle or mail a check automatically — but selecting your preferred method yourself speeds up the process.

Key Dates

Milestone	Date
COVID gym closures begin	Mid-March 2020
BSC charges members for April 2020	April 2020
AG files lawsuit	November 2020
Trial held at Suffolk County Superior Court	December 2024
Court rules in favor of AG	September 2025
Refund distribution announced	March 18, 2026
Claim deadline	June 16, 2026
Expected payment timeline	Within weeks of submitting

Questions Members Are Asking

Is this refund real, or is it a scam? 

It’s real. The Massachusetts Attorney General brought this case against Boston Sports Club and its former CEO, Patrick Walsh. The court ruled in December 2024 in favor of the Attorney General, finding that roughly 47,000 BSC members were unfairly billed and are entitled to a refund. The official refund site is bostonsportsclubrefund.com, administered by Analytics LLC under the direction of the AG’s Office.

Do I need to hire a lawyer to get my money? 

No. This is a government-enforced judgment, not a class action where attorneys take a percentage. You file directly through the refund portal yourself at no cost.

What if I never got the email?

 If you did not receive an email from Analytics, but believe you may be eligible for a refund, contact Analytics at 855-927-8664. They can verify your eligibility using BSC’s billing records.

What if I miss the June 16, 2026 deadline?

 If you do not submit a claim, the Refund Administrator may still attempt to issue your refund through Zelle or with a paper check. However, filing by June 16 ensures you get to choose your payment method and receive it faster. If you miss the deadline entirely, contact the Administrator directly.

Why didn’t I qualify even though I was a member?

 The refunds are based on BSC transaction data verified at trial. You may have already received a sufficient refund or credit. It is also possible that your claim was outside the scope of the trial, which focused on the COVID-19 pandemic from March to November 2020.

Will this refund affect my taxes?

 Refunds that return money you were wrongfully charged are generally not considered taxable income. However, tax treatment depends on your individual situation. Consult a tax professional if you have concerns.

Can I still get a refund if Boston Sports Club already closed near me? 

Yes. The refund applies to your billing history from 2020, not whether your local club still operates. Boston Sports Club’s Wayland location closed permanently in November 2024, and other locations may have closed as well, but those closures do not affect your 2020 billing refund eligibility.

Who is the Refund Administrator and should I trust communications from them? 

Analytics LLC is the court-authorized administrator. Analytics is the only administrator you should communicate with. The refund administrator will not charge a fee to file a claim or for any action related to this payment. Never provide any financial account numbers over the phone to anyone who calls you claiming to be the refund administrator.

Sources & References

• Official Refund Website — bostonsportsclubrefund.com
• Massachusetts AG Press Release — Refund Distribution (March 18, 2026)

Last Updated: March 27, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.