8.75 Million Metropolis Parking Settlement, Are You Eligible for a Refund?

The Tennessee Attorney General secured an $8.75 million settlement with Metropolis Technologies in January 2026, ending a multi-year investigation into deceptive parking practices. Metropolis will pay $8.75 million to cover consumer refunds, litigation costs, and a free parking program, and must also implement changes to its business practices to promote transparency and protect consumers. Drivers who paid to park at a Metropolis lot between July 1, 2021, and January 6, 2026, may be eligible for a refund. The refund claim process has not yet officially launched — but the free parking program is now live.

Quick Facts

Field	Detail
Settlement Amount	$8.75 million total ($6.5M refunds + litigation costs; $2.25M free parking credits)
Claim Deadline	TBD — Tennessee AG to announce
Who Qualifies	Drivers who paid at a Metropolis lot in Tennessee between July 1, 2021 – January 6, 2026
Payout Per Person	TBD (pro-rata from refund fund)
Free Parking Credits	Up to $30 in credits (2 × $15) for Tennessee plate holders
Proof Required	TBD
Settlement Status	Final — filed in Davidson County Chancery Court, January 2026
Administrator	Tennessee Attorney General’s Office (or appointed third party)
Official Website	tn.gov/attorneygeneral

Current Status & What Happens Next

• Metropolis will pay $6.5 million to the state in three equal installments, due on or before January 15, 2026, June 15, 2026, and January 15, 2027.
• The Attorney General will make a separate announcement on how to file a refund claim as soon as the details are available.
• The free Tennessee Parking Program launched April 2, 2026 — active Metropolis members with Tennessee plates and a confirmed email and payment method on file can get up to $15 off two visits at participating locations statewide while supplies last.

What Did Metropolis Technologies Do Wrong?

The Tennessee Attorney General’s Office launched its investigation into Metropolis after receiving more than 100 consumer complaints about unclear pricing, inadequate signage at parking lots, and misleading communications about parking fees and violation notices.

The investigation revealed that Metropolis misled consumers about prices with inaccurate signs, charged surprise fees due to technology glitches, made obtaining refunds nearly impossible, and created confusion with notices that looked like government bills. Some drivers reported being billed for parking in lots their cars never entered, or receiving fines for simply driving through garages.

Though Metropolis denied any wrongdoing, the company agreed to the settlement to avoid litigation costs. The agreement is binding for five years and allows for future enforcement if new violations occur.

Related article: $20.5M Amazon Oregon Nitrate Water Settlement, Can You Get Help for Contaminated Water?

Who Is Eligible to File a Refund Claim?

• You may qualify if you paid for parking at any Metropolis-managed lot in Tennessee between July 1, 2021 and January 6, 2026.
• You may qualify if you believe you were overcharged, charged for a session you did not complete, or billed due to a technology error.
• You may qualify if you requested a refund from Metropolis and never received it — or received only a partial refund.
• You may NOT qualify if you already received a full refund directly from Metropolis for the specific charge in question.
• You may qualify for free parking credits if you currently hold a Tennessee license plate and park at Metropolis lots in Nashville, Knoxville, or Memphis.

Note: Metropolis must provide consumer contact and license plate information for eligible claimants within 60 days of the effective date to assist restitution efforts. Watch for an email from Metropolis or the AG’s office.

How Much Can You Receive?

Refund Amount (Cash): TBD. Most of the $6.5 million is going toward consumer refunds, and a process will be set up for people to apply. Individual payouts will depend on how many eligible consumers file and how much each was overcharged. This is a pro-rata fund — the more people who file, the smaller each individual share may be.

Free Parking Credits: The Tennessee Parking Program provides a promotional code redeemable for up to $15 in free parking at Metropolis lots in Nashville, Knoxville, or Memphis, and individual drivers may use the code twice, for a total of $30 in free parking.

To access the free parking credit, you must be an active Metropolis member with a Tennessee plate and a confirmed email address and payment method linked to your account.

How to Claim Your Free Parking Credits (Available Now)

Step 1 — Visit metropolis.io/tennessee to check program details.

Step 2 — Confirm you have an active Metropolis membership with a Tennessee plate on file.

Step 3 — Make sure your email and payment method are confirmed in your account.

Step 4 — Drive into a participating Metropolis lot in Nashville, Knoxville, or Memphis.

Step 5 — During your visit, tap “Claim” when the offer appears in the app, via notification, or through a shared link.

Step 6 — Your $15 discount applies automatically. Repeat once more for your second credit.

Estimated time to complete: 3–5 minutes (account setup only — offer applies automatically at the lot).

How to File a Refund Claim for Overcharges

The refund claim process for past overcharges has not yet launched. Here is what to do now:

Step 1 — Monitor tn.gov/attorneygeneral for the official claim announcement.

Step 2 — Gather any records of parking transactions at Metropolis lots between July 1, 2021 and January 6, 2026 (receipts, bank statements, email confirmations).

Step 3 — Watch for an email from Metropolis or the Tennessee AG’s office — Metropolis will notify eligible parkers via email.

Step 4 — When the portal opens, follow the AG’s official instructions to submit your refund claim.

Step 5 — Save your confirmation number or screenshot your submission.

Estimated time to complete once the portal opens: 5–10 minutes.

Key Dates & Milestones

Milestone	Date
AG Investigation Opened	October 12, 2023
Settlement Filed in Court	January 10, 2026 (Davidson County Chancery Court)
Settlement Announced	January 12, 2026
First Metropolis Payment to State	January 15, 2026
Tennessee Parking Program Launch	April 2, 2026
Second Payment to State	June 15, 2026
Refund Claim Portal Opens	TBD — AG announcement pending
Refund Claim Deadline	TBD
Third Payment to State	January 15, 2027
Expected Refund Payment Date	TBD

Frequently Asked Questions

Do I need a lawyer to file a refund claim? 

No. The Tennessee Attorney General’s Office will run the refund process directly. You can file on your own once the portal opens. The claim is expected to be straightforward, similar to an online form submission.

Is this settlement legitimate? 

Yes. The settlement was filed in Davidson County Chancery Court pursuant to a final order issued by the court. It was announced by Tennessee Attorney General Jonathan Skrmetti, a state government official. The official source is tn.gov/attorneygeneral.

When will I receive my refund payment? 

The timing is TBD. The refund program has not yet launched as of April 2026. Watch the Tennessee AG’s official website and your inbox for announcements. Once claims are processed, payments typically follow within several months.

What if I miss the refund claim deadline? 

The deadline has not been announced yet, so you have time to act. Once set, missing the deadline will likely mean forfeiting your right to a refund from this settlement fund. Check tn.gov/attorneygeneral regularly for updates.

Will this settlement payment affect my taxes?

 It may. Refunds that exceed your original out-of-pocket costs can sometimes be considered taxable income. Consult a tax professional if you receive a significant payment. Parking credits are generally not treated as taxable income.

I parked in Nashville and got charged for a lot I never entered. Do I qualify? 

Potentially yes. Eligible consumers include transient parkers who paid at Tennessee Metropolis lots from July 1, 2021, to the effective date of the agreement, and who have not already received full refunds. Erroneous charges are exactly the type of harm the refund fund covers.

What if I’m not a Tennessee resident but parked at a Metropolis lot in Tennessee?

 Eligibility appears to be based on where you parked (Tennessee Metropolis lots), not your state of residence. Review the official claim instructions once released by the AG to confirm residency requirements.

Is there a separate class action lawsuit against Metropolis? 

Yes. Metropolis remains a party to other litigation, including a separate ongoing case in Tennessee — a class action filed in June 2024 in U.S. District Court for the Middle District of Tennessee, styled Alhindi v. Metropolis. That case is separate from this AG settlement.

Sources & References

1. Tennessee Attorney General Official Press Release — tn.gov/attorneygeneral
2. Davidson County Chancery Court Final Order — Available via tn.gov/attorneygeneral (PDF link in press release)
3. Metropolis Tennessee Parking Program — metropolis.io/tennessee

Last Updated: April 16, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.