ZCK01 Kesyup Mattress Recall, Fire Hazard, Full Refund and What Owners Should Do

If you bought a Kesyup-branded mattress on Amazon between December 2024 and April 2026, check it before using it again. ZCK01 is recalling about 48,405 mattresses because they violate the mandatory federal flammability standard for mattresses, posing a risk of serious injury or death from fire.

The U.S. Consumer Product Safety Commission (CPSC) announced the recall on September 24, 2026. If your mattress matches the recall, stop using it immediately and contact ZCK01 for a full refund. You will be asked to mark the mattress as recalled, photograph it and email the photo to ZCK01 before disposing of it.

Last updated: September 28, 2026

ZCK01 Kesyup Mattress Recall Quick Facts

DetailInformation
ProductKesyup-branded mattresses
CompanyS-Q Business (HK) Limited, doing business as ZCK01, of China
Units recalledAbout 48,405
HazardViolates the mandatory mattress flammability standard; fire can cause serious injury or death
Incidents/injuriesNone reported
RemedyFull refund
Where soldAmazon.com
Sale datesDecember 2024 through April 2026
Price$100 to $200
Recall dateSeptember 24, 2026
CPSC recall number26-788
Made inChina
Consumer contact[email protected]

Source: CPSC Recall No. 26-788.

Why ZCK01 Recalled Kesyup Mattresses

According to the CPSC, the recalled Kesyup mattresses violate the mandatory flammability standard for mattresses, which creates a risk of serious injury or death from fire. The CPSC’s notice links to its guidance under the Flammable Fabrics Act for this requirement.

The CPSC notice does not identify a specific ignition event or component as the cause of the noncompliance. No injuries or incidents had been reported when the recall was announced. That does not make a recalled mattress safe to keep using.

How to Check Whether Your Kesyup Mattress Is Recalled

The recalled mattresses are:

  • Kesyup-branded
  • 12 inches thick
  • Sold in twin, full, queen and king sizes
  • White on top, with blue sides and blue trim
  • Sold in compressed boxes
  • Marked with “Prototype ID: <PU-US>” on a sewn-in white label on one side of the mattress

To check yours:

  1. Confirm the Kesyup brand.
  2. Check the size and the 12-inch thickness.
  3. Find the sewn-in white label and look for Prototype ID: <PU-US>.
  4. Check your Amazon order history. The recalled mattresses were sold on Amazon.com from December 2024 through April 2026.
  5. Compare your mattress with the photos on the official CPSC recall notice.

If you’re unsure, don’t assume it is safe just because nothing has happened. Compare it with the CPSC notice before continuing to use it.

ZCK01 Kesyup Mattress Recall, Fire Hazard, Full Refund and What Owners Should Do

What ZCK01 Kesyup Mattress Owners Should Do Now

Stop using the recalled mattress immediately. Don’t keep sleeping on it while you wait for the refund.

ZCK01 is offering a full refund, but the CPSC says consumers will be asked to destroy the mattress as part of the process.

Can You Sell or Give Away a Recalled Kesyup Mattress?

No. Federal law prohibits selling products subject to a voluntary recall undertaken in consultation with the CPSC. Do not resell, donate or pass on a recalled Kesyup mattress. Follow the destruction and disposal steps below instead.

How to Get a ZCK01 Kesyup Mattress Refund

Based on the CPSC’s recall notice:

  1. Stop using the mattress.
  2. Email ZCK01 at [email protected] and identify your recalled Kesyup mattress.
  3. Mark the mattress. Write “Recalled,” your name and the date on the top surface in permanent marker.
  4. Take a photo of the marked mattress.
  5. Email the photo to [email protected].
  6. Dispose of the mattress according to your local and/or state disposal procedures.

The CPSC notice does not state a deadline for requesting the refund.

Practical tips. ZCK01’s only contact listed in the CPSC notice is an email address. Send your request from the email address tied to your purchase, and keep your Amazon order confirmation, the photo you submit, and any reply. If you don’t hear back, check your Amazon order page and messages for recall notices, and keep dated records of every attempt to contact ZCK01. Don’t pay anyone to “process” a refund.

Where ZCK01 Kesyup Mattresses Were Sold

The recalled mattresses were sold online at Amazon.com from December 2024 through April 2026 for between $100 and $200. About 48,405 units are covered.

Is the ZCK01 Kesyup Mattress Recall a Class Action?

No. This is a product-safety recall, not a class action lawsuit. The CPSC notice does not identify a lawsuit, court case, settlement or settlement administrator. You don’t need to file a court claim or opt out of anything to get the remedy. The remedy is a full refund through ZCK01 after you follow the recall instructions.

A CPSC recall does not automatically create a lawsuit, settlement or class-action claim. For comparison, we have covered a separate mattress case, the Ashley Furniture $9M Mattress Settlement, File Before July 17. That litigation involves different companies, mattresses and allegations and is not connected to the ZCK01 Kesyup recall.

What to Do If a ZCK01 Kesyup Mattress Caused a Fire or Injury

The CPSC reported no injuries or incidents when it announced the recall. If a Kesyup mattress was involved in a fire, burn, property damage or injury, report it to the CPSC at SaferProducts.gov or by calling the CPSC hotline at 800-638-2772 (TTY 800-638-8270).

Keep:

  • Your order confirmation and purchase records
  • Photos of the mattress, its label and any damage
  • Medical records and bills, if applicable
  • Communications with ZCK01 or Amazon
  • The recall correspondence and refund records

A recall does not by itself establish liability for an individual injury. Whether you have a separate legal claim depends on your facts and your state’s law. For advice, talk to a licensed attorney.

ZCK01 Kesyup Mattress Recall Key Dates

DateWhat happened
December 2024Sales of the recalled Kesyup mattresses began on Amazon (per CPSC)
April 2026The recalled sales period ended (per CPSC)
September 24, 2026CPSC announced the ZCK01 Kesyup mattress recall (No. 26-788)
From September 24, 2026Owners should stop using affected mattresses and contact ZCK01 for the refund

The CPSC notice gives no deadline for requesting the refund.

ZCK01 Kesyup Mattress Recall FAQ

Are ZCK01 Kesyup mattresses recalled?

Yes. The CPSC announced a recall of about 48,405 Kesyup-branded mattresses on September 24, 2026 because they violate the mandatory flammability standard for mattresses.

What is the fire hazard with the ZCK01 Kesyup mattress?

The CPSC says the mattresses fail the mandatory mattress flammability standard, posing a risk of serious injury or death from fire.

Which Kesyup mattress sizes are recalled?

Twin, full, queen and king sizes that are 12 inches thick and match the CPSC’s description.

How do I know if my Kesyup mattress is recalled?

Look for Prototype ID: <PU-US> on the sewn-in white label on one side of the mattress, and confirm it is a 12-inch Kesyup mattress bought on Amazon between December 2024 and April 2026.

Where were Kesyup mattresses sold?

On Amazon.com from December 2024 through April 2026, for between $100 and $200.

How much is the ZCK01 Kesyup mattress refund?

The CPSC says ZCK01 is offering a full refund. The notice does not list a fixed amount, because the mattresses sold for between $100 and $200.

Do I have to destroy the Kesyup mattress to get a refund?

Yes. The CPSC says consumers will be asked to write “Recalled,” their name and the date on the mattress in permanent marker, email a photo to ZCK01, and then dispose of it under local and/or state procedures.

How do I contact ZCK01 about the recall?

The CPSC lists [email protected] as the consumer contact.

Were any injuries reported with the Kesyup mattresses?

No. The CPSC notice says none were reported at the time of the recall.

Is there a ZCK01 Kesyup mattress lawsuit?

The CPSC notice does not identify a lawsuit, class action or settlement involving these mattresses.

ZCK01 Kesyup Mattress Recall Bottom Line

If you bought a 12-inch Kesyup mattress on Amazon between December 2024 and April 2026, check the sewn-in label for Prototype ID: <PU-US>. If it matches, stop using the mattress immediately, email ZCK01 at [email protected], mark and photograph the mattress as instructed, and request your full refund.

The recall covers about 48,405 mattresses, and the CPSC reported no injuries or incidents when it announced the recall.

Sources and Footnotes

[1] U.S. Consumer Product Safety Commission, “ZCK01 Recalls Kesyup Mattresses Due to Risk of Serious Injury or Death from Fire Hazard; Violate Mandatory Standard for Mattress Flammability,” Recall No. 26-788, September 24, 2026. cpsc.gov. Source for the product description, units, hazard, sale period and price, remedy, incidents, manufacturer and consumer contact.

[2] CPSC, Flammable Fabrics Act business guidance for mattresses, linked from the recall notice.

[3] CPSC, SaferProducts.gov, for reporting unsafe products and product-related injuries.

About the Author

Researched and written by Israr Ahmad, Legal Content Researcher.

AllAboutLawyer.com provides consumer legal information based on official government records and notices. This article is based on the CPSC recall notice identified above. It is for general informational purposes only and is not legal advice. AllAboutLawyer.com is not a law firm. For advice about a specific injury, purchase or legal claim, consult a licensed attorney.

About the Author

Israr Ahmad is a legal content researcher with 4+ years of experience covering class action settlements and consumer rights cases. He has researched and published coverage of 2,500+ settlements using verified court records, settlement administrator filings, and government sources. Learn more about Israr.

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