$1.5M Wisp Inc. Website Privacy Tracking Settlement, Do You Qualify for a $18 Cash Payment Before July 13?

The Wisp $1.5 million class action settlement covers U.S. customers who purchased a product from hellowisp.com between February 1, 2018 and September 9, 2025, and entitles eligible buyers to an $18 cash payment by filing a claim before July 13, 2026. Plaintiff Sophin filed this lawsuit alleging that Wisp used the Meta Pixel and other tracking tools to send customers’ personal data to third parties without their knowledge. Wisp denies wrongdoing but agreed to settle to avoid the cost and uncertainty of trial.

Wisp Settlement Quick Facts

Field	Detail
Settlement Amount	$1,500,000
Claim Deadline	July 13, 2026
Who Qualifies	U.S. citizens who purchased from hellowisp.com between Feb. 1, 2018 – Sept. 9, 2025
Payout Per Person	$18.00 cash
Proof Required	No
Settlement Status	Preliminarily Approved — Final Approval Hearing August 5, 2026
Administrator	Kroll Settlement Administration LLC
Official Website	wispclasssettlement.com
Last Updated	May 21, 2026

Current Status of the Wisp Settlement

• The Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida has granted preliminary approval to this settlement under Case No. CACE26001543.
• The Final Approval Hearing is scheduled for August 5, 2026 at 8:30 a.m. ET via Zoom.
• The claim deadline, opt-out deadline, and objection deadline are all July 13, 2026 — you need to act before that date to receive any payment.

What Is the Wisp Lawsuit About? Sophin v. WISP, Inc., No. CACE26001543

Wisp allegedly disclosed its customers’ personally identifiable information (PII) to third parties through the Meta Pixel and other tracking, analytics, and advertising technologies without obtaining customer consent. The plaintiff says this violated three separate laws: the Florida Security of Communications Act (Fla. Stat. § 934.03), the California Invasion of Privacy Act (Cal. Penal Code § 631(a)), and the Electronic Communications Privacy Act (18 U.S.C. § 2511(1)).

If you bought anything from hellowisp.com — a telehealth platform that sells sexual health products and treatments — your name, purchase history, and other personal details may have traveled to Facebook and other advertising networks without your permission. The complaint alleged that Wisp’s own privacy policies stated it would not share user data with third parties, yet the tracking pixels did exactly that.

This case follows a well-documented pattern across the telehealth industry. If you have been following the Comcast Xfinity data breach settlement or similar data breach compensation cases, the core allegation here is the same: a company embedded tracking code on its website that funneled your data to outside parties, and customers never agreed to it

Related article: Nucor Corporation Data Breach Settlement, Are You Eligible for Up to $8,200? Claim Before June 9

Who Qualifies for the Wisp Privacy Settlement?

To understand do I qualify for the Wisp settlement, run through this checklist:

You may qualify if:

• You are a United States citizen
• You purchased a product on hellowisp.com at any point between February 1, 2018 and September 9, 2025
• No proof of purchase is required — your name and email address are enough to file

You do NOT qualify if:

• You only browsed the Wisp website but never completed a purchase
• You are not a U.S. citizen
• You already opted out of this settlement

The class action settlement eligibility criteria here are intentionally broad — seven-plus years of purchases are covered. If you ever bought a prescription, product, or treatment from Wisp online during that window, this settlement likely includes you. For context on how similar personal data stolen settlement cases have defined eligible classes, see the AT&T $177M data breach settlement.

How Much Will You Get from the Wisp Settlement?

Every qualifying class member who files a valid claim receives a flat $18.00 cash payment. There are no tiers and no documentation needed.

The final payout is subject to pro-rata adjustment — meaning if significantly more people file than the settlement fund can fully cover at $18 each, payments may be reduced. The opposite is also possible: if fewer people file, your payment could increase. You do not need a consumer rights lawyer or any legal help to file. The process is fast and straightforward.

How to File Your Wisp Settlement Claim

Step-by-step: how to file a Wisp settlement claim:

1. Go to the official claim form at wispclasssettlement.com
2. Enter your full name and contact information
3. Provide your email address or other identifier connected to your hellowisp.com purchase
4. Select your preferred payment method
5. Review and submit your claim form
6. Save your confirmation number for your records

Estimated time to complete: 5 minutes.

Wisp Settlement Key Deadlines

Milestone	Date
Preliminary Approval	Granted — 2026
Claims Period Opens	Open now
Claim Filing Deadline	July 13, 2026
Opt-Out Deadline	July 13, 2026
Objection Deadline	July 13, 2026
Final Approval Hearing	August 5, 2026 at 8:30 a.m. ET (Zoom)
Expected Payment Date	TBD — payments begin after final court approval and any appeals are resolved

Wisp Settlement Frequently Asked Questions

Do I need a lawyer to file a Wisp settlement claim? 

No. Filing is free, takes about five minutes, and requires no legal help. The official claim form at wispclasssettlement.com walks you through every step. A free legal consultation may be useful only if you want to opt out and pursue an individual lawsuit instead.

Is the Wisp settlement legitimate? 

Yes. This settlement is authorized by the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida, under Case No. CACE26001543. Kroll Settlement Administration, one of the most established administrators in the country, manages it.

When will I receive my Wisp settlement payment?

 Payments will be distributed after the Final Approval Hearing on August 5, 2026 and after any appeals are resolved. The exact payment date is TBD — track updates at wispclasssettlement.com.

Is there a Wisp class action lawsuit for 2026?

 Yes. Sophin v. WISP, Inc. is an active class action filed in Broward County, Florida, alleging Wisp used the Meta Pixel to share customer purchase data and PII without consent in violation of Florida, California, and federal privacy law.

What if I missed the July 13 claim deadline?

 If you do not file by July 13, 2026, you forfeit your right to a legal settlement payout from this fund. You will also lose the right to sue Wisp separately for the same claims unless you opted out before the deadline.

Will the $18 Wisp settlement payment affect my taxes? 

Settlement payments for privacy violations may be taxable depending on your situation. The IRS generally treats payments compensating for non-physical harms as ordinary income. Consult a tax professional if you are unsure how to report it.

What did Wisp actually share with Meta?

 According to the complaint, the Meta Pixel on hellowisp.com transmitted purchase information and other identifying data to Facebook’s servers each time a customer completed a transaction. Wisp’s own privacy policy did not disclose this data sharing.

How do I know if I bought something from hellowisp.com during the covered period?

 Check your email for order confirmations from Wisp or hellowisp.com dated between February 1, 2018 and September 9, 2025. You can also contact Kroll at (833) 447-6794 or by mail at Settlement Administrator 83399 c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391.

Sources & References

• Official Settlement Website: wispclasssettlement.com
• Case No. CACE26001543, Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida
• Settlement Administrator: Kroll Settlement Administration LLC, (833) 447-6794

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official settlement administrator website (wispclasssettlement.com) and court-authorized case records on May 21, 2026. Last Updated: May 21, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.