HelloWisp Pixel Tracking Class Action Settlement, Did They Share Your Health Data? Here Is How to Claim Your $18

The HelloWisp settlement is a privacy class action where eligible customers who purchased a product from hellowisp.com between February 1, 2018 and September 9, 2025 can receive an $18 cash payment by filing a claim before July 13, 2026. WISP, Inc. — the company behind the HelloWisp telehealth platform — allegedly shared customers’ personally identifiable information with Facebook, Google, and other third parties through invisible tracking tools, without asking for consent. WISP denies wrongdoing but agreed to settle to avoid the cost and uncertainty of continued litigation.

Quick Facts: HelloWisp Privacy Settlement

Field	Detail
Settlement Amount	TBD — total fund not disclosed by administrator
Claim Deadline	Monday, July 13, 2026
Who Qualifies	U.S. citizens who purchased from hellowisp.com between February 1, 2018 – September 9, 2025
Payout Per Person	$18.00 flat cash payment
Proof Required	No
Settlement Status	Preliminarily approved — claims now open
Administrator	Kroll Settlement Administration
Official Website	wispclasssettlement.com
Final Approval Hearing	August 5, 2026 at 8:30 a.m. ET via Zoom
Last Updated	May 15, 2026

Current Status and Key Dates

• The claim portal opened May 14, 2026 — you can file right now at wispclasssettlement.com
• The deadline to file, opt out, or object is July 13, 2026 — all three share the same date
• The final approval hearing is set for August 5, 2026 via Zoom — payments will follow after approval and any appeal period clears

What Is the HelloWisp Lawsuit About? Sophin v. WISP, Inc., Case No. CACE26001543

The lawsuit claims that WISP, Inc. disclosed its customers’ personally identifiable information to third parties through the Meta Pixel and other tracking, analytics, and advertising technologies without consent, in violation of the Florida Security of Communications Act (Fla. Stat. § 934.03), the California Invasion of Privacy Act (Cal. Penal Code § 631(a)), and the Electronic Communications Privacy Act (18 U.S.C. § 2511(1)).

HelloWisp is a telehealth platform that sells reproductive and sexual health products — things like birth control, UTI treatments, yeast infection medication, and emergency contraception — directly to consumers online. When you browse and buy on that site, you share sensitive health-related information. The lawsuit says that data did not stay private. Instead, tracking tools embedded in the website allegedly captured that information and sent it to outside companies like Meta (Facebook) and others in real time, without customers knowing or agreeing to it.

This type of claim has become increasingly common across telehealth and healthcare platforms. If you have followed similar cases — like the Northwell Health pixel tracking settlement or the Inova Health privacy class action — the legal theory is the same: invisible tracking code that transmits your personal data to advertisers without your permission may violate federal and state wiretapping and privacy laws.

The case is being handled in the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida. WISP denies all claims and has not admitted any wrongdoing.

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Who Qualifies for the HelloWisp Settlement?

The eligibility rule here is straightforward. You do not need to prove your data was actually shared or that you suffered any specific harm.

You may qualify if:

• You are a United States citizen
• You purchased any product on hellowisp.com at any point between February 1, 2018 and September 9, 2025
• You have not previously released claims against WISP, Inc. related to this matter

You do NOT qualify if:

• You never made a purchase on hellowisp.com — browsing alone does not count
• You are not a U.S. citizen
• You are an officer, director, or employee of WISP, Inc.

No proof of purchase is required to file. The claim form asks you to attest that you made a qualifying purchase during the class period. If you bought birth control, a UTI treatment, plan B, or any other product through the HelloWisp site during those years, you are likely included. The data breach compensation available here is a flat $18 — no documentation needed, no tiers based on harm.

How Much Will You Get from the HelloWisp Settlement?

Every eligible person who files a valid claim receives a flat $18.00 cash payment. There are no tiers, no documentation requirements, and no pro-rata reduction based on claim volume disclosed in the settlement terms.

This is a fixed-amount personal data stolen settlement — meaning the payout does not shrink if a large number of people file. That is different from many privacy settlements where the per-person amount drops when participation is high. At $18 for a two-minute filing process, the effort-to-reward ratio is strong for anyone who shopped on the platform. Think of it as compensation for the fact that your reproductive health purchasing information may have been quietly shared with Facebook without your knowledge.

How to File Your HelloWisp Claim

Step 1 — Go to the official claim portal at wispclasssettlement.com and click “Submit Claim.”

Step 2 — Enter your personal information, including your name and the email address you used when shopping on hellowisp.com.

Step 3 — Confirm that you purchased a product from hellowisp.com between February 1, 2018 and September 9, 2025.

Step 4 — Submit your claim form. No documents or receipts are required.

Step 5 — Save or screenshot your confirmation. You will receive a confirmation number when your submission goes through.

Step 6 — Wait for payment after final court approval on August 5, 2026.

Estimated time to complete: 2–3 minutes.

Prefer to file by mail? Send your completed claim form postmarked by July 13, 2026 to: Settlement Administrator – 83399, c/o Kroll Settlement Administration, PO Box 225391, New York, NY 10150-5391. Questions? Call (833) 447-6794.

Important Dates for the HelloWisp Settlement

Milestone	Date
Claim Portal Opens	May 14, 2026
Claim Filing Deadline	Monday, July 13, 2026
Opt-Out Deadline	Monday, July 13, 2026
Objection Deadline	Monday, July 13, 2026
Final Approval Hearing	Wednesday, August 5, 2026 at 8:30 a.m. ET (Zoom)
Expected Payment Date	TBD — after final approval and any appeals are resolved

Frequently Asked Questions

Do I qualify for the HelloWisp settlement?

 You are included if you are a United States citizen and purchased a product on hellowisp.com between February 1, 2018 and September 9, 2025. No proof of purchase is required — you just need to confirm your purchase when you file.

How do I file a HelloWisp settlement claim? 

Visit wispclasssettlement.com, click “Submit Claim,” and complete the short online form. The process takes about two to three minutes. The claim deadline is July 13, 2026. You can also mail a paper claim form postmarked by that same date.

How much will I get from the HelloWisp settlement?

 Every eligible claimant receives a flat $18.00 cash payment. There are no documentation tiers — everyone who files a valid claim gets the same amount regardless of how much they purchased.

Do I need a lawyer to file a claim? 

No. Filing a claim in the Sophin v. WISP, Inc. settlement requires no attorney. The claim form at wispclasssettlement.com is self-service and takes just a few minutes to complete. A free legal consultation is only necessary if you want to opt out and pursue a larger individual claim.

Is the HelloWisp settlement legitimate? 

Yes. This website is authorized by the court, supervised by counsel to the parties, and controlled by the Settlement Administrator approved by the court. The case is Sophin v. WISP, Inc., Case No. CACE26001543, in the Circuit Court of the Seventeenth Judicial Circuit, Broward County, Florida. Kroll Settlement Administration, one of the country’s largest settlement administrators, is managing the process.

When will I receive my settlement payment? 

Payments will be distributed after the final approval hearing on August 5, 2026 and once any appeal period clears. No specific payment date has been announced by Kroll yet — check wispclasssettlement.com for updates.

What if I missed the July 13, 2026 claim deadline?

 If you do not file by July 13, 2026, you will not receive a payment from this settlement. You will also give up your right to sue WISP, Inc. separately for the same claims — unless you formally opted out before the deadline.

Will my $18 settlement payment be taxable?

 The IRS generally does not treat small privacy settlement payments as taxable income, but tax treatment can depend on your individual circumstances. If you have concerns, consult a tax professional before or after receiving your payment.

Sources & References

• Official Settlement Website — Sophin v. WISP, Inc., Case No. CACE26001543: wispclasssettlement.com
• Kroll Settlement Administration: kroll.com/en/settlement-administration

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official settlement administrator website (wispclasssettlement.com) and court records on May 15, 2026. Last Updated: May 15, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.