Duke Health MyChart Privacy Settlement, Did You Log In Between 2019 and 2022? Here Is How to Claim Your Payment Before August 16

The Duke Health MyChart privacy settlement is a $3,743,600 class action where U.S. patients who logged into the Duke MyChart patient portal or MyDuke Health mobile app at least once between February 18, 2019 and June 17, 2022 can receive a pro rata cash payment by filing a claim before August 16, 2026. The lawsuit alleged that Duke University Health System installed tracking pixels — including Meta’s Pixel — in its Duke MyChart portal and MyDuke Health app, which collected and covertly transmitted patients’ private health information to third parties including Meta. Duke Health denies all wrongdoing but agreed to settle to avoid the costs and risks of continued litigation.

Duke Health Settlement Quick Facts

Field	Detail
Settlement Amount	$3,743,600
Claim Deadline	August 16, 2026
Who Qualifies	U.S. individuals who logged into Duke MyChart or MyDuke Health app at least once between Feb. 18, 2019 – June 17, 2022
Payout Per Person	Pro rata share of net settlement fund — final amount depends on total valid claims filed
Proof Required	No
Settlement Status	Preliminarily Approved — March 19, 2026
Administrator	Epiq
Official Website	duhssettlement.com
Last Updated	May 21, 2026

Current Status of the Duke Health Settlement

• The U.S. District Court for the Middle District of North Carolina granted preliminary approval on March 19, 2026 under Case No. 1:22-cv-00727.
• Approximately 872,634 individuals are covered under this settlement.
• The opt-out and objection deadline is July 20, 2026 — earlier than the claim deadline.
• The Final Approval Hearing is set for August 27, 2026 at 9:30 a.m. Payments go out approximately 60 days after final court approval.

What Is the Duke Health Lawsuit About? Afrika Williams v. Duke University Health System, Inc., No. 1:22-cv-00727

The complaint alleged that Duke’s MyChart patient portal used the Facebook Pixel, through which it conveyed patients’ status and health information to Facebook. The plaintiff argued Duke knew, or should have known, that the Facebook Pixel tracking tool was being improperly used and resulted in the wrongful redirection of patient communications to Facebook.

When you logged into Duke MyChart to schedule an appointment, view lab results, or message your provider, that tracking code was running in the background. It sent data about your visit — including signals that could identify you as a patient at a specific medical facility — to Meta’s servers, without your knowledge or consent. That is the core of what this lawsuit is about: your private health activity online was being used for advertising purposes.

The claims against Meta Platforms were separated from this case and transferred to the U.S. District Court for the Northern District of California for coordination with the broader In re Meta Pixel Healthcare Litigation, Case No. 3:22-cv-03580-WHO. The Duke Health settlement here resolves the claims against DUHS only — based in Durham, North Carolina. This case is part of a much larger wave of data privacy lawsuits hitting health systems across the country. If you have been following similar cases, our articles on the Duke MyChart and other hospital pixel tracking settlements and the Inova Health $3.1M tracking pixel settlement cover the same legal pattern.

Who Qualifies for the Duke Health MyChart Settlement?

The eligibility test is simple — it comes down to whether you used Duke’s patient portal during the relevant window.

You may qualify if:

• You are a U.S. resident
• You logged into the Duke MyChart patient portal or MyDuke Health mobile app at least once between February 18, 2019 and June 17, 2022
• Duke Health has identified you as a potential class member (you may have received a postcard notice with a Unique ID and PIN)

You do NOT qualify if:

• You never logged into Duke MyChart or the MyDuke Health app during that period
• You are a Duke Health officer, director, or affiliate
• You timely and validly opt out of the settlement before July 20, 2026

If you received a postcard notice, your Unique ID and PIN are printed on it — you will need both to file online. If you believe you qualify but did not receive a notice, contact the Settlement Administrator at 1-888-893-8721 or [email protected] before filing.

Related article: Tesla Rearview Camera Recall 2026, 218,868 Model 3, Y, S, and X Vehicles Affected Here Is What to Check Right Now

How Much Will You Get from the Duke Health Settlement?

Every class member who submits a valid, timely claim receives a pro rata share of the net settlement fund. There is no fixed dollar amount per person.

The Net Settlement Fund is what remains of the $3,743,600 after payment of notice and administration costs, CAFA notice costs, a $7,500 Class Representative Service Award, and attorneys’ fees of up to one-third of the settlement fund ($1,235,388) plus up to $30,000 in expenses.

After deductions, the net fund available to class members is approximately $2.47 million. With roughly 872,634 people in the class, your payment will depend entirely on how many people actually file a claim. If claim rates stay low — which is typical in class action settlement cases — each claimant’s share goes up. File early and encourage others who qualify to do the same.

How to File Your Duke Health MyChart Settlement Claim

Step-by-step: how to file a Duke Health settlement claim:

1. Go to duhssettlement.com and click Submit a Claim
2. Enter your 10-character Unique ID and 4-digit PIN from your mailed postcard notice
3. Complete the online claim form with your personal details
4. Choose your preferred payment method — electronic payment is available for online claims and is faster than a mailed check
5. Submit your claim before 11:59 p.m. on August 16, 2026
6. Save your confirmation email and code for your records

Prefer to mail your claim? Download the PDF claim form at duhssettlement.com and mail the completed, signed form to: Williams v. Duke University Health System, Inc. Settlement Administrator, PO Box 4214, Portland, OR 97208-4214 — postmarked no later than August 16, 2026.

No Unique ID? Call 1-888-893-8721 or email [email protected].

Estimated time to complete: 5 minutes online.

Duke Health Settlement Key Deadlines

Milestone	Date
Lawsuit Filed	September 2022
Preliminary Approval Granted	March 19, 2026
Claims Period Opens	Open now
Opt-Out Deadline	July 20, 2026
Objection Deadline	July 20, 2026
Claim Filing Deadline	August 16, 2026
Final Approval Hearing	August 27, 2026 at 9:30 a.m.
Expected Payment Date	TBD — approximately 60 days after final court approval and resolution of any appeals

Duke Health MyChart Settlement Frequently Asked Questions

Is there a class action lawsuit against Duke University Health System? 

Yes. Afrika Williams v. Duke University Health System, Inc., Case No. 1:22-cv-00727, is a class action pending in the U.S. District Court for the Middle District of North Carolina. It alleges Duke used the Meta Pixel and other tracking tools on its MyChart portal to transmit patient health and personal data to third parties without consent.

Do I need a lawyer to file a Duke Health settlement claim? 

No. Filing is free and takes about five minutes online at duhssettlement.com. Class Counsel — CR Legal Team, LLC and Lockridge Grindal Nauen P.L.L.P. — represent the class at no direct cost to you. A free legal consultation is only worth seeking if you plan to opt out and pursue an individual data privacy claim.

How much will my Duke Health settlement payment be?

 There is no fixed amount. Your payment is a pro rata share of the net fund — roughly $2.47 million — divided among all valid claimants. The fewer people who file, the larger each share. The final per-person amount is unknown until the claim period closes on August 16, 2026.

What information did Duke Health allegedly share through the Meta Pixel?

 The lawsuit alleged that because Duke Health used certain internet tracking technology on its website — including a piece of code known as a pixel — patients’ web usage data containing personal or health-related information was potentially shared with a third-party vendor, resulting in an alleged invasion of privacy.

Why is the opt-out deadline earlier than the claim deadline?

 The opt-out deadline of July 20, 2026 is set by the court to give both sides time to know the class size before the August 27 approval hearing. If you want to preserve your right to sue Duke Health separately, you must act by July 20 — not August 16.

When will I receive my Duke Health settlement payment?

 Payments are expected approximately 60 days after the Final Approval Hearing on August 27, 2026, assuming no appeals are filed. If appeals are filed, payments will be delayed until they resolve.

Can I file my own lawsuit against Duke Health instead?

 Yes — but only if you formally opt out by July 20, 2026. If you stay in the class and receive a payment, you release all related claims against Duke Health permanently. If you believe your medical privacy was seriously harmed beyond what the settlement covers, consult a consumer rights lawyer before the opt-out deadline.

What if I never received a notice but think I qualify? 

Contact the Settlement Administrator directly at 1-888-893-8721 or [email protected]. If Duke Health’s records confirm you logged into Duke MyChart or the MyDuke Health app between February 18, 2019 and June 17, 2022, you should be able to file.

Sources & References

• Official Settlement Website: duhssettlement.com
• Afrika Williams v. Duke University Health System, Inc., Case No. 1:22-cv-00727, U.S. District Court, Middle District of North Carolina
• Preliminary Approval Order, March 19, 2026
• Law360, “Duke Health’s $3.7M Pixel Privacy Deal Gets Initial OK,” March 23, 2026

Prepared by the AllAboutLawyer.com Editorial Team and reviewed for factual accuracy against the official settlement administrator website (duhssettlement.com) and U.S. District Court records for the Middle District of North Carolina on May 21, 2026. Last Updated: May 21, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.