Chick-fil-A Mobile App Lawsuit 2026, Delivery Fees, Preselected Tips, the Closed $4.4 Million Settlement and Your Rights

Quick Facts: Chick-fil-A Mobile App Lawsuit 2026

Question	What the records show
Newest app-related issue	Attorneys are recruiting customers for possible individual arbitration claims over delivery-related fees and preselected tips
Attorney intake page (not a court claim form)	bryson.classaction.org/f/chick-fil-a
Fees involved	Delivery fees, service fees and small-order fees shown as separate receipt charges
Tip allegation	A tip may be preselected at final checkout without the customer affirmatively choosing it
New class action filed?	Not verified as of October 24, 2026
Guaranteed payout?	No. No court-ordered fund, settlement or fixed payment exists for this new effort
Official settlement website / claim form	None for the new effort. The older delivery-pricing settlement is closed
Older $4.4 million delivery-pricing settlement	Closed. Claim deadline was February 15, 2024; final approval February 29, 2024
2026 data breach lawsuit	Voluntarily dismissed without prejudice on September 1, 2026; no settlement

The Short Answer

There is no open court-approved Chick-fil-A settlement you can claim money from today. Three separate legal matters involve Chick-fil-A’s app, and they must not be mixed up:

Matter	Subject	Status
Mayheu v. Chick-fil-A, Inc.	Delivery menu markups advertised as low-cost or free delivery	Settled for $4.4 million; claims closed in February 2024
New fee-and-tip campaign	Delivery, service and small-order fees; preselected tips	Attorney intake for possible individual arbitration; no verified class action, ruling or settlement
Williams v. Chick-fil-A, Inc., No. 1:26-cv-04160	June 2026 attack on Chick-fil-A One loyalty accounts	Voluntarily dismissed without prejudice September 1, 2026

Signing up with an attorney for the new fee claims does not make you part of the dismissed data breach case or the closed settlement. The new effort is a developing consumer-arbitration campaign, and the allegations are unproven.

1. The Older Case: Delivery Markups and the $4.4 Million Settlement

The earlier litigation, known as Mayheu v. Chick-fil-A, Inc. (Fulton County Superior Court, Georgia, Case No. 2022CV365400, resolved together with related cases including a federal suit in the Northern District of Georgia), alleged that Chick-fil-A advertised a flat, low-cost delivery fee (such as $2.99 or $3.99) while secretly marking up menu prices on delivery orders by 25 to 30 percent compared with pickup or in-store prices. Plaintiffs said an identical large nugget order could cost several dollars more on delivery. Chick-fil-A denied wrongdoing and did not admit liability.

Settlement terms:

• Total value: $4.4 million, made up of a $1.45 million cash fund and up to $2.95 million in e-gift cards.
• Class: Consumers who placed first-party delivery orders through the Chick-fil-A app or website between November 1, 2019, and April 30, 2021, from restaurants in California, Florida, Georgia, New Jersey or New York.
• Individual award: Up to $29.25 in cash or an e-gift card per the settlement administrator. Some news outlets reported $29.95, so check the settlement documents if the exact figure matters to you.
• Injunctive relief: Chick-fil-A agreed to add a notice to its app and website that prices may be higher for delivery orders than in the restaurant.
• Key dates: Claim deadline February 15, 2024. Final approval February 29, 2024. Payments were reported as sent in June 2024.

That program is closed. No new claims are accepted, and a later date on an unrelated aggregator page does not reopen it.

What is drip pricing?

The markup allegation is an example of drip pricing: advertising a low headline price and adding costs, or embedding them in other prices, that the buyer discovers only later. A business may lawfully charge delivery fees or set different prices for delivery. The legal risk arises when delivery is marketed as free or cheap while the true cost is hidden in higher item prices, so the advertised cost misleads a reasonable consumer. Regulators also describe confusing checkout designs that steer buyers into costs they did not clearly choose as dark patterns.

2. The New Claim: Delivery-Related Fees and Preselected Tips

An attorney intake agreement published through ClassAction.org by Bryson Harris Suciu & DeMay PLLC identifies two concerns about orders placed on Chick-fil-A’s website and app:

1. Mandatory charges: how delivery fees, service fees and small-order fees are assessed and presented.
2. Tipping interface: a tip allegedly preselected at the final checkout step without affirmative consumer consent.

The attorneys say these practices may violate consumer-protection law, including Georgia’s Fair Business Practices Act, and may support an unjust-enrichment claim under Georgia law. These are allegations being evaluated, not findings by any court. The intake materials do not establish that every customer saw the same screens or that the alleged default operated at every location.

Are delivery fees or suggested tips illegal?

Not automatically. Platforms and restaurants may charge delivery-related fees and may display suggested tips. The legal questions are whether the charges were adequately disclosed before the customer authorized payment, whether the early price or total was misleading, and whether a tip was truly chosen by the customer or selected for them. A separately listed fee on a receipt shows that you were charged, but it does not by itself show an illegal presentation. What the customer saw before paying matters.

Related article: Jimmy Choo Lawsuit 2026, AH CHOO Trademark Dispute, Tariff Refund Case, the Closed $2.5 Million Settlement and Tamara Mellon’s Suit

3. Is There a Class Action Over These Fees?

As of October 24, 2026, no publicly filed class-action complaint specifically covering the new fee-and-tip allegations was verified. There is no verified docket number, certified class, settlement administrator or court-approved payment program for it.

What exists is an attorney intake process, and the agreement authorizes the firm to pursue individual arbitration claims. A firm can represent many people with similar claims without creating a class action. Individual arbitrations also do not generate public court dockets, so the absence of a public case does not prove that no claims have been submitted. It does mean no one should say a class action has been filed or a settlement approved without records.

What is individual arbitration?

Arbitration resolves a dispute outside traditional court. An arbitrator, not a judge or jury, decides the case under the governing agreement and rules. Each consumer’s claim is ordinarily handled separately, unlike a class action in which a court certifies a group to proceed together.

4. Who May Qualify for the Attorney Intake?

The published screening asks whether you:

• Are at least 18 years old.
• Placed at least one delivery order through the Chick-fil-A website or app within the previous two years.
• Paid a delivery fee, service fee or small-order fee shown as a separate line item.
• Can provide a receipt or screenshot if asked.

Meeting these screening conditions does not guarantee that the firm accepts your case, files an arbitration, or wins money for you. The screening is not limited to one state, but your rights depend on the state law that governs your order, the terms you accepted and the facts of your transaction.

Records worth keeping

Save the order confirmation, itemized receipt, each fee, any tip shown, the final amount charged, and any screenshots of the checkout screen. A receipt proves what you paid, but only a contemporaneous screenshot is likely to show how a tip or fee appeared before you paid.

5. Is There a Guaranteed Payout?

No. No court-approved settlement fund, fixed award or guaranteed payment has been established for the new fee-and-tip effort. The law firm’s own materials do not state a per-person amount. Any dollar figure you see on a third-party website is an estimate that no court or arbitrator has approved, and it should not be treated as money owed to you.

In an individual arbitration, the outcome depends on whether your claim is accepted, whether the law supports it, your evidence, the governing terms, and whether the matter ends in a negotiated resolution or an arbitrator’s decision.

What does the attorney fee agreement say?

The published agreement describes a contingency-fee arrangement. The firm generally receives the greater of 40 percent of any recovery, as allowed by law, or any attorneys’ fees awarded by an arbitrator or court, under the agreement’s terms. The firm says it advances costs and is reimbursed from any recovery. “No upfront fees” does not mean you keep the full amount recovered. Before signing, read the full agreement, including how fees and costs are calculated, who has authority to settle, and how the representation can end. This intake is a legal-representation offer, not a neutral settlement administrator accepting claims under a court order.

6. Which Laws Could Apply?

Georgia Fair Business Practices Act, O.C.G.A. § 10-1-390 and following

The Act prohibits unfair or deceptive acts or practices in consumer transactions (§ 10-1-393). Private remedies are set out in § 10-1-399:

• Pre-suit demand: A claimant generally must send a written demand at least 30 days before filing, identifying the claimant, describing the practice and the injury (§ 10-1-399(b)).
• Individual actions: The statute allows an action “individually, but not in a representative capacity,” which is a significant limit on using it for class actions.
• Damages: Actual damages are recoverable, and a court may award up to three times actual damages for intentional violations, plus attorneys’ fees in qualifying cases.
• Time limit: Under § 10-1-401, an action generally must be brought within two years after the violation or discovery, which is consistent with the intake’s two-year order window.

The Act does not make every fee or suggested tip unlawful. Liability depends on a deceptive or unfair presentation, actual injury and a causal connection.

Unjust enrichment under Georgia law

This equitable theory allows recovery when a party keeps a benefit under circumstances where retaining it would be unjust. An enforceable contract covering the same subject can limit the claim.

California consumer laws

California’s Unfair Competition Law (Bus. & Prof. Code § 17200), False Advertising Law (§ 17500) and Consumers Legal Remedies Act (Civ. Code § 1750 and following) were the kind of statutes invoked in earlier delivery-pricing cases. California’s all-in pricing law (SB 478, effective July 1, 2024) requires advertised prices to include mandatory fees, with limited exceptions. Whether it reaches a particular delivery order depends on the transaction and the statute’s exemptions, so it should not be assumed to cover every Chick-fil-A order.

Federal Trade Commission Act, 15 U.S.C. § 45

Section 5 bars unfair or deceptive acts or practices in commerce. The FTC and other authorized government bodies enforce it. Consumers generally cannot sue for damages directly under the FTC Act. The FTC’s 2024 rule on unfair or deceptive fees applies to live-event tickets and short-term lodging, not restaurant delivery, so it does not itself govern Chick-fil-A’s fees.

Federal Arbitration Act, 9 U.S.C. §§ 1-16

The FAA is the main federal framework for enforcing arbitration agreements. In AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (2011), the Supreme Court held that the FAA generally preempts state rules that bar class-action waivers in consumer arbitration agreements. That is why companies with valid arbitration clauses often face individual claims rather than class actions.

State law differences matter

A consumer in one state cannot assume another state’s consumer statute applies. The governing law, the terms accepted and the facts of the order all affect an individual claim.

7. Does Chick-fil-A’s Arbitration Agreement Affect These Claims?

It may. The terms you accepted when using the website or ordering app can determine whether your dispute must go to arbitration, whether a class-action waiver applies, and what pre-arbitration steps (such as written notice and a negotiation period) are required. The version in force at the time of your order controls, and the terms for Chick-fil-A’s separate children’s app are not necessarily the same as those for ordering and loyalty services.

An arbitration clause addresses forum and procedure. It does not mean your claim lacks merit. An attorney intake page also does not prove that every required pre-arbitration step has been completed.

8. What Happened to the 2026 Data Breach Lawsuit?

Chick-fil-A reported suspicious activity affecting certain Chick-fil-A One loyalty accounts after an automated attack between June 17 and June 19, 2026, which it attributed to credentials obtained from a third-party source. Information that may have been accessed included names, email addresses, membership numbers, mobile-pay numbers, QR codes, the last four digits of stored cards, account balances and some saved contact details.

Brian Williams filed Williams v. Chick-fil-A, Inc., No. 1:26-cv-04160, in the U.S. District Court for the Northern District of Georgia on July 23, 2026, seeking to represent a class. On September 1, 2026, he voluntarily dismissed it without prejudice under Federal Rule of Civil Procedure 41(a)(1)(A)(i). That was not a settlement, and the court made no ruling on liability. No class was certified and no payment program resulted. The data breach case concerned account security; the new fee effort concerns checkout charges and tips. They are different claims.

9. What Should Customers Do?

1. Find your receipts showing delivery, service or small-order fees as separate lines.
2. Save order confirmations with date, location, amount and payment method.
3. Document the checkout screen if a preselected tip is your concern.
4. Check the terms you accepted when ordering.
5. Read any attorney agreement closely: fees, costs, authority to settle and scope.
6. Do not assume payment. Submitting a form does not establish liability.
7. Be skeptical of claim sites that promise a payout, a court-approved settlement or a deadline for this effort. None has been verified.

If you are unsure whether to sign a representation agreement, get independent legal advice first.

10. What Happens Next?

The next steps depend on whether attorneys accept clients, complete required notices and formally begin arbitrations. Possible developments include signed representation agreements, notices of dispute, negotiations with Chick-fil-A, formal arbitration demands, fights over whether the arbitration terms are enforceable, and individual settlements or awards. If a class-action complaint, court order or settlement is later filed, it would be a separate development and this article would be updated. Until then, the accurate description is that attorneys are soliciting potential clients on allegations about delivery-related fees and tips.

11. Frequently Asked Questions

Is there a Chick-fil-A mobile app lawsuit in 2026?

There are several app-related legal developments. The newest is an attorney effort about delivery-related fees and preselected tips. No publicly filed class action on those allegations was verified as of October 24, 2026.

Can I join a Chick-fil-A class action for hidden delivery fees?

No court-approved class process was verified for the new fee-and-tip claims. The available intake is for possible individual arbitration representation, not a settlement claim form.

Is the $4.4 million Chick-fil-A settlement still open?

No. The deadline was February 15, 2024, and the court granted final approval on February 29, 2024.

Who qualified for the old settlement?

People who placed first-party delivery orders through the app or website from November 1, 2019, to April 30, 2021, from restaurants in California, Florida, Georgia, New Jersey or New York.

Does Chick-fil-A owe every customer a fixed amount?

No. No court order or settlement sets a fixed payment for the new fee-and-tip claims.

Is the 2026 data breach lawsuit still active?

No. It was voluntarily dismissed without prejudice on September 1, 2026, without a settlement or a ruling.

Are delivery fees or suggested tips illegal?

Not automatically. Legality turns on disclosure, presentation, consent and the governing law.

Do I need a lawyer to pursue an arbitration?

You can seek legal advice about whether to pursue a claim. If you sign an agreement, understand the fee and procedure terms before proceeding.

Has Chick-fil-A admitted wrongdoing?

No. It denied wrongdoing in the older case, and no admission was identified for the new allegations, which remain unproven.

The Bottom Line

In October 2026 the Chick-fil-A app story has three parts: a closed $4.4 million settlement over delivery markups, a dismissed data breach lawsuit, and a new attorney-led effort over delivery-related fees and preselected tips. The new effort is not a verified class action, a court-approved settlement or a guaranteed payout. If you ordered delivery in the last two years, keep your receipts, review the terms you accepted, and read any attorney agreement carefully before signing. The next real update will come from a verified filing, arbitration development, company response or settlement, not from an advertisement.

Legal disclaimer: This article is for general information only and is not legal advice. AllAboutLawyer.com is a legal information website, not a law firm. The fee and tipping allegations are unproven, and eligibility and remedies depend on the applicable terms, your transaction records and governing law.

Related Reading on AllAboutLawyer.com

• Chick-fil-A One Data Breach Lawsuit Dismissed Without Prejudice
• Grubhub $5 Million California Delivery Fee Class Action Settlement
• How to Claim a Lawsuit Settlement: Step-by-Step Guide

Sources

1. Bryson Harris Suciu & DeMay PLLC / ClassAction.org, Chick-fil-A delivery fee and tip claim intake: https://bryson.classaction.org/f/chick-fil-a
2. Court docket, Williams v. Chick-fil-A, Inc., No. 1:26-cv-04160 (N.D. Ga.): https://dockets.justia.com/docket/georgia/gandce/1%3A2026cv04160/362647
3. WFTV, Chick-fil-A class action deadline coverage (Mayheu settlement terms and class period): https://www.wftv.com/news/trending/chick-fil-a-class-action-deadline-looms-how-you-can-get-your-portion-settlement/XC7VGSGBGNHRVOYS5TZAPS2XNI
4. FOX 5 Atlanta, Chick-fil-A settlement claim coverage: https://fox5atlanta.com/news/chick-fil-a-settlement-how-file-claim-delivery-price-lawsuit-georgia
5. Open Class Actions, Chick-fil-A delivery settlement status: https://openclassactions.com/settlements/chick-fil-a-class-action.php
6. O.C.G.A. §§ 10-1-393, 10-1-399, 10-1-401 (Georgia Fair Business Practices Act): https://law.justia.com/codes/georgia/title-10/chapter-1/article-15/part-2/section-10-1-399/
7. California Business and Professions Code §§ 17200 and 17500; Civil Code § 1750 and following; SB 478 (2023)
8. Federal Trade Commission Act, 15 U.S.C. § 45: https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title15-section45&num=0&edition=prelim
9. Federal Arbitration Act, 9 U.S.C. §§ 1-16: https://uscode.house.gov/view.xhtml?path=/prelim@title9/chapter1&edition=prelim
10. AT&T Mobility LLC v. Concepcion, 563 U.S. 333 (2011)
11. Federal Rule of Civil Procedure 41(a)(1)(A)(i)