Bose Recalls 670,000 S1 Pro and S1 Pro+ Battery Packs Over Fire Risk, Serial Numbers, Free Replacement and Your Legal Rights

Bose Corporation has recalled about 670,000 rechargeable lithium-ion battery packs made for its S1 Pro and S1 Pro+ portable Bluetooth speaker systems. The packs can overheat, melt, smoke or catch fire. The U.S. Consumer Product Safety Commission (CPSC) announced the recall on November 5, 2026 (Recall No. 27-065), together with Health Canada.

The short version: Take the battery out of the speaker, check the first six digits of its 17-digit serial number against the seven recalled prefixes below, and request a free replacement from Bose. No receipt is needed. The speaker itself is not recalled and can still run on AC power.

Official recall page: bose.com/support/s1-battery-recall | Bose recall line: 800-278-1083

Bose S1 Pro Battery Recall: Key Facts

Detail	Confirmed information
Company	Bose Corporation
Announced	November 5, 2026
CPSC recall number	27-065
Recalled product	Rechargeable lithium-ion battery packs for Bose S1 Pro and S1 Pro+
Units sold in the U.S.	634,759
Units sold in Canada	Approximately 35,400
Total	Approximately 670,000
Hazard	Overheating, melting, smoke, fire and burns
Incidents reported	7 (6 involved property damage)
Injuries reported	0
U.S. sales period	December 2017 to July 2026
Price	Batteries about $100 to $160; speaker systems about $700
Remedy	Free replacement battery pack
Proof of purchase	Not required
Where sold	Bose, Bose.com, Best Buy, Amazon, Walmart and other retailers

A note on the headlines: some outlets reported 670,000 units as a U.S. figure. The U.S. number is 634,759. The 670,000 total includes Canada.

Which Bose Batteries Are Recalled? Check the Serial Number

Only specific battery packs are recalled, not every Bose speaker. The battery’s own serial number decides it, not the speaker’s model name. SoundLink Flex, SoundLink Max and SoundLink Micro are not named in this recall.

A battery is recalled if its 17-digit serial number begins with one of these six-digit prefixes:

Recalled serial-number prefix
083723
078352
084105
078591
078592
084106
086409

How to find the serial number on a Bose S1 Pro or S1 Pro+ battery

1. Turn the speaker off and unplug it from power.
2. Find the battery compartment on the bottom of the speaker.
3. Loosen the two screws on the compartment cover with a Phillips screwdriver.
4. Remove the cover and lift the battery out by its pull tabs.
5. Read the 17-digit serial number on the battery label, under the barcode.
6. Compare the first six digits with the table above.

The speaker and the battery have different serial numbers. Use the one on the battery pack. If the label is missing or unreadable, call Bose at 800-278-1083.

Safety warning: Do not try to remove a battery that is hot, swollen, smoking or visibly damaged. Move away from it and call 911 if there is fire or smoke.

What To Do Right Now If You Own an Affected Battery

1. Stop using and charging the battery. Having no reported injuries does not make continued use safe.
2. Remove it from the speaker using the steps above.
3. Photograph the label and write down the full 17-digit serial number.
4. Request the free replacement at bose.com/support/s1-battery-recall or by phone at 800-278-1083 (Monday to Friday 9 a.m. to 9 p.m. ET; Saturday 9 a.m. to 7 p.m. ET).
5. Keep the speaker on AC power. Bose confirms the S1 Pro and S1 Pro+ can keep working when plugged in, with the battery removed.
6. Dispose of the old battery safely. Bose’s FAQ tells owners to handle disposal locally rather than mail the pack back. Shipping times for the new battery depend on demand and inventory, and no fixed delivery date has been published.

Why Bose Recalled the Batteries

The recalled packs can overheat and ignite. Health Canada’s notice explains that as the packs age and keep being used, their lithium-ion cells can end up under damaging operating conditions. Lithium-ion cells hold a lot of energy in a small space. If one fails internally, it can heat faster than it can shed heat, which can lead to thermal runaway: rising heat, smoke and fire.

The root cause of each of the seven incidents has not been made public. The recall is a preventive step for specific packs, not proof that every pack has failed.

Bose received seven reports of melting, smoke or fire. Six involved property damage. No injuries were reported as of the November 5 announcement. The CPSC has not published the location, dollar amount or circumstances of each incident.

Related article: Frigidaire Fake Discount Class Action Lawsuit, Electrolux Accused of Misleading Appliance Buyers, Who Could Qualify?

How To Dispose of a Recalled Bose Lithium-Ion Battery

Improperly thrown-out lithium-ion batteries start fires in garbage trucks and recycling plants. The CPSC says not to put recalled packs in:

• Household trash
• Curbside recycling
• Store or home-improvement drop-off boxes for ordinary used batteries

Instead:

• Call your city or county household hazardous waste (HHW) program and ask specifically whether it accepts recalled lithium-ion battery packs.
• If the nearest site cannot take it, ask local waste authorities for another approved option.
• Do not puncture, crush, open or deliberately drain the battery.
• Store it away from anything flammable, on a non-combustible surface, until disposal.
• Do not mail or ship the pack yourself. Federal hazardous-materials rules, including 49 C.F.R. § 173.185, apply special restrictions to damaged, defective and recalled lithium batteries, and carriers can refuse them.

Do You Need a Receipt? Warranty, Secondhand and Gift Questions

Your situation	Eligible for free replacement?
Bought from Bose directly	Yes, if the serial prefix matches
Bought at Best Buy, Walmart or another retailer	Yes
Bought on Amazon or another marketplace	Yes
Bought secondhand	Yes
Received as a gift	Yes
Warranty expired	Yes
Own more than one affected pack	Yes, one replacement per recalled pack

Each battery is checked by its own serial number. No consumer filing deadline has been published, but you should act promptly.

Can You Get a Cash Refund Instead?

No. The CPSC notice lists the remedy as a free replacement battery. It does not announce a general cash refund, a full speaker replacement or compensation for inconvenience. You can ask Bose for something different, but the company is not required to agree under the recall terms.

Compare that with remedies in other recalls we cover, such as the HotHands Rechargeable Hand Warmers Recall, Check Model H163650 for Fire and Burn Risk.

Is There a Bose Battery Class Action Lawsuit or Settlement?

As of November 12, 2026, no Bose battery class action, court-approved settlement fund or claims administrator was found in the official materials reviewed. A recall is not a lawsuit. If a lawsuit is filed later, it would be a putative class action until a court certifies a class under Federal Rule of Civil Procedure 23. This article will be updated if that changes.

Your Legal Rights if a Recalled Bose Battery Caused Damage or Injury

A recall does not by itself prove that Bose is liable for any particular incident, and it does not take away your right to bring a claim. What matters is your facts, your state’s law and your evidence. The main legal routes are below.

1. State product liability law

Most states let an injured person sue over a defective product on one or more of these grounds:

• Manufacturing defect: the specific battery departed from its intended design.
• Design defect: the design was unreasonably dangerous, often judged by whether a reasonable alternative design existed (see Restatement (Third) of Torts: Products Liability § 2).
• Failure to warn: the product lacked adequate warnings or instructions.
• Negligence: the company failed to use reasonable care.

Some states apply strict liability to defective products. Others lean more on negligence or on the standards in their own statutes. You generally must show the product was defective and that the defect caused your loss.

2. Warranty claims

• Implied warranty of merchantability and fitness under UCC §§ 2-314 and 2-315, as adopted by each state. A battery that can catch fire during ordinary use may fail the merchantability standard.
• Notice requirement: under UCC § 2-607(3)(a), a buyer generally must notify the seller within a reasonable time after discovering a breach. Keep copies of any complaint you send Bose.
• Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq.: lets consumers enforce written and implied warranties in court, and § 2310(d) allows recovery of attorney’s fees in some successful claims.
• Time limits: the UCC’s general four-year limit for sales contracts (UCC § 2-725) can be shortened by agreement in some states, and some states have their own rules.

3. The Consumer Product Safety Act (CPSA)

The CPSA, 15 U.S.C. §§ 2051 to 2089, is the federal law behind this recall.

• Duty to report, § 15(b), 15 U.S.C. § 2064(b): manufacturers, importers, distributors and retailers must report to the CPSC within 24 hours of getting information that reasonably supports the conclusion that a product contains a defect that could create a substantial product hazard, or creates an unreasonable risk of serious injury or death. Implementing rules are at 16 C.F.R. Part 1115.
• Corrective action, 15 U.S.C. § 2064(c) and (d): the CPSC can order or negotiate notice, repair, replacement or refund remedies for substantial product hazards.
• Prohibited acts, 15 U.S.C. § 2068(a): it is unlawful to sell, offer for sale or distribute a consumer product that is subject to a voluntary corrective action the CPSC has publicly announced. This is why you should not resell, donate or give away a recalled battery.
• Civil and criminal penalties, 15 U.S.C. §§ 2069 and 2070: companies that knowingly fail to report or violate the Act can face penalties. These are enforced by the government. They do not pay you directly.
• Private right of action, 15 U.S.C. § 2072: a person injured by a knowing (including willful) violation of the CPSA or a CPSC rule or order can sue in federal court for damages and may recover costs and attorney’s fees. This is a narrow route and requires proof of a knowing violation.
• Common law preserved, 15 U.S.C. § 2074(a): complying with CPSC rules does not relieve a company of liability under state common law or statutes. A voluntary recall also does not wipe out your state-law claims.

4. Consumer protection statutes

Many states have unfair or deceptive practices acts that may apply if a company misrepresented product safety or delayed disclosure. Remedies, notice rules and time limits vary by state.

5. Insurance and property damage

If a battery caused a fire, notify your homeowner’s, renter’s or business insurer promptly. Insurers sometimes pursue the manufacturer afterward through subrogation. Keep photos, fire department reports, repair estimates, receipts and any communications with Bose.

6. Evidence and deadlines

• Statutes of limitations for personal injury and property damage differ by state, commonly in the range of one to six years, and the clock may depend on when you discovered the harm. Do not assume you have plenty of time.
• Do not handle or store a dangerous battery just to preserve evidence. Photograph it, report it, and follow fire-safety guidance.
• Be careful with early settlement offers or releases from a company or insurer before you know the full extent of your losses.

For Canadian owners

About 35,400 packs were sold in Canada. Health Canada’s recall is made under the Canada Consumer Product Safety Act (S.C. 2010, c. 21), which requires suppliers to report incidents and allows recall orders. Canadian owners should use the same Bose recall process and can report incidents to Health Canada. Civil claims in Canada are governed by provincial law.

For a comparison of how a recall remedy differs from a personal-injury case, see our guide to the Bodum French Press Recall, 5.9 Million Coffee Makers Recalled Over Burn Risk, Affected Models, Free Remedy and Your Legal Rights. For a federal vehicle-safety example, see Ford Recalls 30,123 F-Series Trucks Over Tailgate Cable Failure, Is Your F-150 or Super Duty Affected?.

How To Report a Bose Battery Fire or Overheating Incident

• CPSC: SaferProducts.gov or 800-638-2772. Reports help the CPSC track hazards, but filing one does not start a lawsuit or guarantee compensation.
• Bose: 800-278-1083.
• Local fire department: for any fire or smoke event, so there is an official record.
• Health Canada: for Canadian owners.

Frequently Asked Questions About the Bose S1 Pro Battery Recall

Which Bose speakers are affected by the 2026 battery recall?

Certain removable battery packs for the Bose S1 Pro and S1 Pro+ Portable Bluetooth Speaker Systems. The speakers themselves are not recalled.

How many Bose batteries were recalled?

About 670,000 in total: 634,759 in the United States and roughly 35,400 in Canada.

What are the recalled Bose battery serial numbers?

Packs whose 17-digit serial numbers begin with 083723, 078352, 084105, 078591, 078592, 084106 or 086409.

Where is the serial number on a Bose S1 Pro battery?

On the label of the battery pack, under the barcode. Remove the battery from the bottom compartment to read it. Do not use the speaker’s serial number.

Why did Bose recall the S1 Pro batteries?

The packs can overheat, melt, smoke or catch fire. Bose received seven reports, six with property damage and none with injuries.

Can I keep using my S1 Pro speaker?

Yes, but only with the recalled battery removed and the speaker plugged into AC power.

Do I need a receipt to get a free replacement battery?

No. Bose does not require proof of purchase. You need the battery’s serial number.

Is the replacement still free if my warranty expired or I bought it used?

Yes. Warranty status, retailer and secondhand purchase do not affect eligibility.

Can I get a refund instead of a new battery?

The announced remedy is a free replacement battery, not a cash refund.

Can I throw away the recalled battery?

No. Do not put it in household trash, curbside recycling or ordinary battery drop-off bins. Contact your household hazardous waste program and ask if it accepts recalled lithium-ion packs.

Can I sell or give away a recalled Bose battery?

You should not. Under 15 U.S.C. § 2068(a), selling or distributing a consumer product subject to a publicly announced voluntary recall is a prohibited act.

Is there a Bose battery class action settlement?

None has been verified as of November 12, 2026. The only announced remedy is the free replacement.

Can I sue Bose if a recalled battery caused a fire?

You may have claims under state product liability, warranty or consumer protection law, and in limited cases under 15 U.S.C. § 2072. A recall alone does not prove liability. Talk to a licensed attorney in your state about your facts and deadlines.

Has anyone been injured?

No injuries had been reported as of the November 5, 2026 announcement.

Sources and Legal References

1. CPSC, Bose Recalls Lithium-Ion Battery Packs for S1 Pro and S1 Pro+ Bluetooth Speaker Systems, Recall No. 27-065 (Nov. 5, 2026)
2. Bose, S1 Pro and S1 Pro+ Battery Recall
3. Bose Support, S1 Pro+ Battery Pack Recall FAQ
4. Health Canada, Bose S1 Pro and S1 Pro+ Battery Packs Recalled (Nov. 5, 2026)
5. 15 U.S.C. § 2064, Substantial Product Hazards
6. 15 U.S.C. § 2068, Prohibited Acts
7. CPSC, Duty to Report to the CPSC: Your Rights and Responsibilities
8. 15 U.S.C. §§ 2069, 2070, 2072 and 2074 (CPSA penalties, private remedies and preservation of common-law liability)
9. Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq.
10. 49 C.F.R. § 173.185, Lithium Cells and Batteries
11. SaferProducts.gov

Research note: Recall facts were checked against the CPSC announcement, Bose’s recall page and FAQ, and Health Canada’s notice. Statutory references are summaries of federal law; state law varies.

Disclaimer: AllAboutLawyer.com provides general consumer-safety and legal information, not legal advice, and Israr Ahmad is not an attorney. No attorney-client relationship is created by reading this article. Product liability, warranty and consumer-protection claims depend on your state’s law and your specific evidence, and filing deadlines are strict. If you were injured or suffered significant property damage, consult a licensed attorney in your state. For any hot, swollen, smoking or damaged battery, put safety first and call emergency services.