Atrium Health Pixel Privacy Settlement, Check If You Qualify, Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, No. 25CV057073-590

There’s roughly $1.8 million waiting for people who had a MyAtriumHealth or MyCarolinas patient portal account — if you had one between January 1, 2015 and April 10, 2024. Atrium Health agreed to pay this amount to settle claims it shared patients’ private information with Meta and Google through tracking pixels. You have until September 28, 2026 to file.

Atrium Health Pixel Settlement — Key Facts

Category	Detail
Settlement Amount	Up to $1,800,000 total ($1,500,000 Group 1 fund + $300,000 Group 2 fund)
Claim Deadline	September 28, 2026
Who Qualifies	U.S. residents who had a MyAtriumHealth or MyCarolinas patient portal account, Jan. 1, 2015 – Apr. 10, 2024
Estimated Payout	Group 1 (logged in Jan. 1, 2015–Jul. 31, 2019): pro rata share of net $1.5M fund. Group 2 (had account, didn’t log in during that window): up to $10, pro rata from $300K
Proof Required	Yes — Atrium Health’s own records confirm portal access before a claim is paid
Settlement Status	Preliminarily approved; awaiting final approval
Court & Case Number	Superior Court of Mecklenburg County, North Carolina, No. 25CV057073-590
Law Alleged	Breach of express and implied contract, breach of implied duty of good faith and fair dealing, negligence, breach of fiduciary duty, unjust enrichment
Administrator	Kroll Settlement Administration
Official Claim Site	atriumhealthpixelsettlement.com
Last Updated	August 14, 2026

Who Is Atrium Health and Why Are They Being Sued Over Pixel Tracking?

Atrium Health runs a dozen hospitals and more than 900 care facilities across North and South Carolina, and like most modern health systems, it built a digital front door — the MyAtriumHealth and MyCarolinas patient portals — where people log in to see lab results, message doctors, and manage appointments. This lawsuit claims Atrium Health embedded pixel tracking code into that same portal, the one place patients expected privacy, and let it quietly send data to Meta and Google.

What Did Atrium Health Do to Patient Portal Users Between 2015 and 2019?

The lawsuit alleges Atrium Health ran pixel technology on its website generally, and — for a specific window, January 1, 2015 through July 31, 2019 — inside the patient portal itself. Pixels are small snippets of tracking code that report user activity back to third parties. Here, the claim is that this activity included personal and health-related information tied to real patients, sent to Meta (Facebook) and Google without anyone’s knowledge or consent.

Plaintiffs Julie Roberts, Judith Sigmon, Darielle Hill, and Chrisanna Brown brought the case on behalf of a nationwide class, arguing this amounted to a breach of the trust patients place in a healthcare portal — legally framed as breach of contract, negligence, and unjust enrichment, among other claims. Atrium Health denies the pixel technology gives rise to any valid claims and has not admitted wrongdoing.

That denial doesn’t erase what this settlement puts on the table: if your login activity falls in that window, there’s a specific payment structure built around exactly that.

Who Qualifies for the Atrium Health Pixel Settlement?

Here’s exactly how to know if this case includes you.

You’re a Class Member if:

• You live in the United States
• You had a MyAtriumHealth or MyCarolinas patient portal account at any point between January 1, 2015 and April 10, 2024

Within that group, which payment tier you fall into depends on your login activity:

• Class Members who logged in or used their portal account between January 1, 2015 and July 31, 2019 fall into Group 1
• Class Members who had an account in the full 2015–2024 window but didn’t access it during that earlier period fall into Group 2

You do not qualify if you’re Atrium Health, an Atrium Health affiliate, officer, or director, a judge or judicial staff member assigned to the case, or if you already excluded yourself from the settlement.

Atrium Health Patients Outside North Carolina — Are You Still Covered?

Yes. This is a nationwide class. Any U.S. resident with a qualifying MyAtriumHealth or MyCarolinas account is covered, regardless of what state you live in now or lived in when you used the portal.

Not sure if you qualify for the Atrium Health pixel settlement? A free consultation with a data privacy attorney can help before the September 28 deadline.

How Much Can Atrium Health Pixel Settlement Class Members Get?

The settlement splits payments by group, and you can only qualify for one — not both.

Group 1 Payout — Pro Rata Share of $1.5 Million

If you logged into your portal between January 1, 2015 and July 31, 2019, you’re in Group 1. After the court deducts service awards for the class representatives, Class Counsel’s attorneys’ fees and expenses, and Group 1 administration costs, what’s left of the $1.5 million fund is split evenly among everyone who files a valid claim. More filers means smaller checks — this is pro rata, not a fixed amount.

Group 2 Payout — Up to $10

If you had a portal account somewhere in the full 2015–2024 window but didn’t log in during that earlier period, you’re capped at $10, paid pro rata from a separate $300,000 fund if claims exceed that cap.

Neither group has a confirmed exact per-person dollar figure yet — both depend entirely on how many people file. Payment method and timeline will be set by the Settlement Administrator once the court grants final approval and any appeals resolve.

Payments over $600 may appear on a 1099. Check with a tax professional if your payout crosses that line.

Honestly, a $10 cap for Group 2 isn’t much — but filing takes minutes, and there’s no cost to you either way.

How to File Your Atrium Health Pixel Settlement Claim — Step by Step

1. Go to the official claim site: atriumhealthpixelsettlement.com
2. Enter the Class Member ID from your settlement notice (mailed or emailed)
3. Certify that you had a qualifying MyAtriumHealth or MyCarolinas account between January 1, 2015 and April 10, 2024
4. Indicate whether you accessed the portal between January 1, 2015 and July 31, 2019, since this determines your group
5. Submit and save your confirmation
6. Watch email — Kroll Settlement Administration will contact you if anything else is needed

Takes about 5-10 minutes online. No Class Member ID? Contact the Settlement Administrator directly at the address below before the deadline.

⚠️ 45 days left as of this writing — file now at atriumhealthpixelsettlement.com.

Should Atrium Health Class Members Opt Out or Object Before August 31, 2026?

What Opting Out of the Atrium Health Settlement Actually Means

Opting out means no payment from this settlement, but you keep the right to sue Atrium Health separately over the same pixel-tracking claims. Most people shouldn’t opt out without legal advice — walking away from a guaranteed, if modest, payment for an uncertain future case is a real decision. The opt-out deadline is August 31, 2026.

How to Object to the Atrium Health Settlement

If you want to stay in the class but disagree with its terms, you can object in writing. Your objection needs your full name, address, phone number, a statement that you want to opt out (if you’re doing both) or object, and the case name and number — Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, Case No. 25CV057073-590. Objections must be filed no later than August 31, 2026.

Talk to a data privacy attorney before August 31 if you’re considering either option.

Atrium Health Pixel Settlement — Key Dates, 2026

Milestone	Date
Settlement Preliminarily Approved	May 22, 2026
Opt-Out Deadline	August 31, 2026
Objection Deadline	August 31, 2026
Claim Filing Deadline	September 28, 2026
Final Approval Hearing	September 30, 2026, 2:30 p.m. ET
Expected Payment Date	UNVERIFIED — Administrator states payments issue after final approval and any appeals resolve; no specific mailing date published

Atrium Health Pixel Settlement — Frequently Asked Questions, No. 25CV057073-590

Do I need a lawyer to file an Atrium Health pixel settlement claim?

 No. The claim form is built for Class Members to file themselves using their Class Member ID. You can hire your own lawyer at your own expense if you want one.

Is the Atrium Health pixel settlement legitimate? 

Yes. It’s court-authorized in Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority, No. 25CV057073-590, Superior Court of Mecklenburg County, North Carolina, administered by Kroll Settlement Administration.

When will Atrium Health settlement payments be sent?

 Only after the court grants final approval at the September 30, 2026 hearing and any appeals resolve. No exact mailing date has been published.

What if I missed the Atrium Health claim deadline? 

Claims must be submitted online or postmarked by September 28, 2026. Contact the Settlement Administrator directly if you’re close to missing it.

Will my Atrium Health settlement payment go on a 1099?

 Payments over $600 may be reported. Check with a tax professional about your specific payout.

What’s the difference between Group 1 and Group 2? 

Group 1 is for portal users who actually logged in between January 1, 2015 and July 31, 2019 — they split the larger $1.5 million fund. Group 2 is for people who had an account in the broader 2015–2024 window but didn’t log in during that earlier period — they’re capped at $10 from a separate $300,000 fund.

Do I need my Class Member ID to file? 

Yes. It’s on the postcard or email notice you received. If you didn’t get one, contact Kroll Settlement Administration to check your eligibility before filing.

What specific data did Atrium Health allegedly share? 

The lawsuit alleges personal and health-related information was disclosed to Meta and Google through pixel technology embedded in the website and, for a limited period, the patient portal itself.

Sources Used in This Atrium Health Pixel Settlement Article

• Official Settlement Website — Julie Roberts, et al. v. The Charlotte-Mecklenburg Hospital Authority: https://www.atriumhealthpixelsettlement.com/
• Official Settlement FAQ: https://atriumhealthpixelsettlement.com/faq
• Court-Authorized Notice of Proposed Class Action Settlement (PDF), Case No. 25CV057073-590

Researched and written by Israr Ahmad, legal content researcher and founder of AllAboutLawyer.com. All facts verified against the official Settlement Administrator’s website and the court-authorized settlement notice on August 14, 2026. Last Updated: August 14, 2026.

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.