Aidvantage Robocall $3M TCPA Settlement, Check If You Qualify, Deadline Aug. 24, 2026 Knox v. Maximus Education, LLC, dba Aidvantage, No. 2:25-cv-00121
August 24, 2026. That’s your deadline to claim money from the Aidvantage robocall settlement — and it’s closer than it sounds. Maximus Education, LLC, doing business as Aidvantage, agreed to pay $3,000,000 to settle claims it robocalled people who weren’t even its customers. Filing takes about five minutes.
Aidvantage Robocall Settlement — Key Facts
| Settlement Amount | $3,000,000 |
| Claim Deadline | August 24, 2026 |
| Who Qualifies | Anyone with a U.S. cell number who got a prerecorded or artificial-voice call from Aidvantage between Feb. 12, 2021 and Sept. 26, 2025, and was not an Aidvantage customer or accountholder |
| Estimated Payout | UNVERIFIED — court filings identify roughly 32,188 wrong-number calls against the fund, and legal trade press has estimated payouts near $90 per claim, but the exact per-person figure depends on final attorneys’ fees and how many people file. Never treat this as guaranteed. |
| Proof Required | No — eligibility is checked against Aidvantage’s own call records |
| Settlement Status | Preliminarily approved. Final Fairness Hearing set for October 7, 2026 |
| Court & Case Number | U.S. District Court, Middle District of Alabama, Northern Division — No. 2:25-cv-00121-BL-JTA |
| Law Alleged | Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227 |
| Administrator | Kroll Settlement Administration LLC |
| Official Claim Site | aidvantagetcpasettlement.com |
| Last Updated | July 10, 2026 |
Who Is Aidvantage and Why Are They Being Sued for Robocalls?
Aidvantage is the operating name for Maximus Education, LLC, one of the companies the U.S. Department of Education pays to manage federal student loan accounts. Servicing that many accounts means placing an enormous volume of automated calls — payment reminders, account alerts, that kind of thing. The problem, according to the lawsuit, is that Aidvantage kept dialing numbers that used to belong to borrowers but had since been reassigned to someone new. Those new owners weren’t students, weren’t in repayment, and never agreed to hear from Aidvantage at all.
What Did Aidvantage Do Between 2021 and 2025?
A borrower named Jenae Knox filed suit in February 2025, claiming Aidvantage placed prerecorded or artificial-voice calls to her cell phone even though she had no account with the company. Under the TCPA, that’s illegal — companies can’t use auto-dialers or recorded voice messages to call a cell phone without the current owner’s consent, and it doesn’t matter whether the company thinks it’s calling someone else.
Court records show Aidvantage’s own systems flagged the problem internally. Between February 12, 2021, and September 26, 2025, the company placed prerecorded voice calls to about 32,188 cellular numbers that it had already coded as wrong numbers — meaning someone at Aidvantage knew these weren’t valid accountholders, and the calls went out anyway.
Read more about a similar fact pattern in our coverage of the Gen Digital LifeLock and Norton TCPA settlement, where reassigned cell numbers caused the same kind of legal exposure.
That’s not a one-off mistake. That’s a pattern the company’s own records confirm.
Who Qualifies for the Aidvantage Robocall Settlement?
Here’s exactly how to know if this case includes you.
- People who received a prerecorded or artificial-voice call from Aidvantage on a U.S. cell number
- Anyone whose number was never linked to an Aidvantage or Maximus Education account
- Calls that happened specifically between February 12, 2021, and September 26, 2025
- Numbers Aidvantage’s own records show it marked as “wrong number” or similar
You do not qualify if you were an actual Aidvantage borrower receiving calls about your own loan. And you don’t qualify if the call came from a different student loan servicer — this settlement only covers Aidvantage’s conduct.
Aidvantage Robocall Recipients Outside Alabama — Are You Still Covered?
Yes. This is a federal class action covering the entire United States. It doesn’t matter what state you live in — only whether your number matches the class definition above.
Not sure if you qualify for the Aidvantage robocall settlement? A free consultation with a consumer protection attorney can help you sort it out before the August 24 deadline.
How Much Can Aidvantage Settlement Class Members Get?
The fund is $3,000,000, and it’s split among everyone who files a valid claim. More filers means smaller individual checks — that’s just pro-rata math, and any settlement site that promises you a fixed dollar number before the deadline passes is guessing.
I’ll be straight with you: I can’t verify an exact per-person number, and neither can anyone writing about this case right now. Legal industry coverage has floated a rough estimate near $90 a claim based on the roughly 32,000 wrong numbers on record, but that’s before attorneys’ fees, administrative costs, and the actual claims count are finalized. Don’t plan around it.
Payments go out by mailed check after the court grants final approval. Amounts over $600 may get reported on a 1099 — check with a tax professional if that applies to you.
What Pro-Rata Means for Your Aidvantage Check
The math is simple, even if the outcome isn’t. Take the $3 million fund, subtract legal fees and administration costs, then divide what’s left by the number of people who actually file. Nobody knows that final number yet — including the lawyers.
How to File Your Aidvantage Settlement Claim — Step by Step
- Go to the official site: aidvantagetcpasettlement.com
- Enter your name, address, and the phone number that received the calls
- Confirm you were not an Aidvantage customer during the relevant period
- No proof or documents required — eligibility is checked against Aidvantage’s own records
- Submit and save your confirmation
- Watch your mail or email — Kroll will contact you if anything else is needed
Takes about 5 minutes. ⚠️ 45 days left as of today — file now.
Should Aidvantage Class Members Opt Out or Object Before August 24?
What Opting Out Actually Means
Opting out means you get no payment from this settlement, but you keep the right to sue Aidvantage on your own over these same calls. Most people are better off staying in and filing a claim — a solo TCPA lawsuit costs real money to bring. Talk to a lawyer first if you’re considering it. The opt-out deadline is August 24, 2026.
How to Object to the Settlement
You can also stay in the class but tell the court you disagree with the terms. Objections must be filed in writing with the U.S. District Court for the Middle District of Alabama and must include your name, address, the phone number that received the calls, and your specific reasons for objecting.
Talk to a consumer protection attorney before August 24 if you’re weighing either option.
Aidvantage Robocall Settlement — Key Dates, 2026
| Milestone | Date |
| Preliminary Approval Granted | June 9, 2026 |
| Notice Mailed to Class | July 9, 2026 |
| Claim Filing Deadline | August 24, 2026 |
| Opt-Out Deadline | August 24, 2026 |
| Objection Deadline | August 24, 2026 |
| Final Approval Hearing | October 7, 2026 |
| Expected Payment Date | UNVERIFIED — no distribution timeline set until after final approval |
Aidvantage Robocall Settlement — Frequently Asked Questions, No. 2:25-cv-00121
Do I need a lawyer to file an Aidvantage settlement claim?
No. Filing takes about five minutes at the official site, and there’s no cost or documentation requirement to submit a claim.
Is the Aidvantage TCPA settlement legitimate?
Yes. It’s court-supervised in the U.S. District Court for the Middle District of Alabama, and the only authorized site is aidvantagetcpasettlement.com, run by Kroll Settlement Administration.
When will Aidvantage settlement payments be sent?
Not yet scheduled. The court still has to grant final approval at the October 7, 2026 hearing before any checks go out.
What if I missed the August 24 deadline?
You’d lose the right to a payment from this specific fund, though your legal options may depend on your circumstances — a consumer attorney can advise you.
Will my Aidvantage payment go on a 1099?
Payments over $600 may be reported to the IRS. Check with a tax professional about your specific situation.
Do I have to prove I got the calls?
No. Aidvantage’s own internal records already identify the affected numbers — that’s actually why this case exists.
Can I still be part of this if I no longer have that phone number?
The eligibility check is tied to the number that received the calls during the class period, not your current phone number, so this shouldn’t disqualify you — confirm details with the administrator.
Sources Used in This Aidvantage Article
- Order Preliminarily Approving Settlement — Knox v. Maximus Education, LLC, Case No. 2:25-cv-00121-BL-JTA, filed June 9, 2026: https://www.gdrlawfirm.com/siteFiles/55350/(31)%20Order%20preliminarily%20approving%20settlement1.pdf
- Official Settlement Website FAQ — Kroll Settlement Administration: https://aidvantagetcpasettlement.com/faq
- Docket Summary — Knox v. Maximus Education, LLC, U.S. District Court, Middle District of Alabama: https://dockets.justia.com/docket/alabama/almdce/2:2025cv00121/85525
This article is for informational purposes only and does not constitute legal advice. Laws vary by state and individual circumstances differ. For advice about your specific situation, consult a qualified attorney.
About the Author
Israr Ahmad is a legal content researcher with 4+ years of experience covering class action settlements and consumer rights cases. He has researched and published coverage of 2,500+ settlements using verified court records, settlement administrator filings, and government sources. Learn more about Israr.