$117.5M Comcast Xfinity Data Breach Settlement, Are You Eligible to Claim? Claim Deadline is August 14, 2026

Comcast agreed to pay $117,500,000 to resolve class action lawsuits tied to an October 2023 cyberattack that exposed personal data of approximately 35 million current and former Xfinity customers. A federal judge granted preliminary approval on January 16, 2026. Eligible customers can file a claim for up to $10,000 in documented losses, a flat cash payment of around $50, or free credit monitoring. The claim deadline is August 14, 2026.

Quick Facts

Field	Detail
Settlement Amount	$117,500,000
Claim Deadline	August 14, 2026
Who Qualifies	U.S. residents who received a Comcast breach notification in December 2023
Payout Per Person	Up to $10,000 (with proof) or ~$50 flat cash (no proof needed)
Proof Required	Yes — for claims over $100; No — for flat cash or lost time under $100
Settlement Status	Preliminarily Approved — Open for Claims
Administrator	Kroll Settlement Administration LLC
Official Website	comcastbreachsettlement.com

Where Things Stand Right Now

• The settlement received preliminary approval on January 16, 2026, and the official claim portal is now live at comcastbreachsettlement.com.
• The final approval hearing is scheduled for July 7, 2026 — the judge will decide whether to make the settlement permanent.
• If the court grants final approval and no appeals follow, payments will go out to approved claimants after claim processing is complete.

What Happened With Comcast’s Data Breach?

Between October 16 and 19, 2023, hackers broke into Comcast’s internal systems by exploiting a known security flaw in Citrix software the company used for its network infrastructure. Citrix had actually warned customers about the vulnerability and issued a fix on October 10 — six days before the attack. The plaintiffs alleged that Comcast ignored that warning, leaving millions of customers exposed.

The breach gave attackers access to customer usernames, passwords, names, contact information, dates of birth, last four digits of Social Security numbers, and secret security questions and answers. Comcast did not publicly disclose the breach until December 2023 — nearly two months after discovering it — which became a central point in the lawsuits.

Plaintiffs claimed Comcast failed to safeguard customer data, maintained inadequate security systems, violated the federal Cable Act and certain state consumer protection laws, and failed to notify affected customers in a timely manner. Comcast denies all allegations but agreed to settle to avoid continued litigation.

Who Can File a Claim?

• You may qualify if you received a breach notification letter or email from Comcast or Xfinity in or around December 2023 about the October 2023 cyberattack.
• You may qualify if you were a current or former Comcast or Xfinity customer whose personal information was accessed during the October 16–19, 2023 breach.
• You may qualify if you are a U.S. resident or resident of a U.S. territory who received individual notice from Comcast about this incident.
• You may qualify if you are a former Comcast subscriber — you do not need an active account today.
• You do not need to prove identity theft or actual financial harm to claim the flat $50 cash payment or lost time reimbursement.

If you cannot find your original breach notice, contact Kroll Settlement Administration at (833) 319-2401 — they can verify your eligibility using your Comcast account details.

How Much Money Can You Get?

The settlement gives you four benefit options. You pick the one that fits your situation.

Option 1 — Documented Out-of-Pocket Loss Reimbursement (Up to $10,000)

You can claim reimbursement for actual losses tied to the breach — things like fraudulent charges on your accounts, fees for credit freezes, identity theft insurance costs, credit monitoring you paid for out of pocket, and professional fees paid to attorneys or accountants who helped you deal with identity theft. You must provide supporting documents such as bank statements, receipts, invoices, or police reports. This option has a $10,000 maximum.

Option 2 — Lost Time Reimbursement (Up to $150)

If you spent time dealing with the fallout from this breach — changing passwords, monitoring accounts, placing fraud alerts — you can claim up to 5 hours at $30 per hour, for a maximum of $150. You must submit a written explanation of what you did and how long it took. Time is counted in 15-minute increments. Note that lost time and out-of-pocket losses together cannot exceed the $10,000 cap.

Option 3 — Flat $50 Cash Payment (No Proof Needed)

If you had no documented financial losses or don’t want to gather paperwork, you can claim a one-time cash payment estimated at approximately $50. The final amount is pro-rata — meaning it depends on how many people file this type of claim. No documentation is required.

Option 4 — Free Identity Defense Services (No Claim Form Needed)

Every single class member — whether they file a claim or not — receives three years of CyEx Financial Shield Complete at no cost. This includes one-bureau credit monitoring, dark web monitoring, real-time authentication alerts, high-risk transaction monitoring, lost wallet protection, and $1,000,000 in identity theft insurance. You do not need to do anything to receive this benefit.

How to File Your Claim Right Now

Step 1 — Go to the official settlement website at comcastbreachsettlement.com

Step 2 — Click the online claim form link. Have your class member ID ready — this is the unique ID from the breach notification Comcast sent you in December 2023.

Step 3 — Choose your benefit option: documented losses, lost time, or flat $50 cash payment.

Step 4 — If claiming documented losses over $100, upload your supporting documents — bank statements, receipts, invoices, or police reports showing the impact of the breach.

Step 5 — If claiming lost time, type out a brief written description of what you did and how long it took.

Step 6 — Submit your claim online and save your confirmation number. Alternatively, print the PDF claim form and mail it to: Hasson v. Comcast Cable Communications LLC, c/o Kroll Settlement Administration LLC, P.O. Box 5324, New York, NY 10150-5324.

Estimated time to complete: 5–10 minutes for the flat cash option. 15–20 minutes if you are gathering documents for a loss claim.

Important Deadlines

Milestone	Date
Preliminary Approval Granted	January 16, 2026
Claims Period Opens	Now — portal is live
Opt-Out Deadline	June 1, 2026
Objection Deadline	TBD
Claim Filing Deadline	August 14, 2026
Final Approval Hearing	July 7, 2026
Expected Payment Date	October–November 2026 (estimated, after final approval)

Frequently Asked Questions

Do I need a lawyer to file a claim? 

No. The claim process is straightforward and designed for consumers to handle on their own. You visit the official website, enter your information, choose your benefit option, and submit. A lawyer is not required. If you suffered very large losses above $10,000, you may want to consult a consumer protection attorney before filing.

Is this settlement legitimate?

 Yes. The settlement is a real federal court case — Hasson v. Comcast Cable Communications LLC, Case No. 2:23-cv-05039 — filed in the Eastern District of Pennsylvania. A federal judge granted preliminary approval on January 16, 2026. The official settlement website is comcastbreachsettlement.com and the settlement administrator is Kroll Settlement Administration, one of the largest and most established settlement administrators in the country.

When will I receive my payment? 

Payments go out after the court grants final approval and claim processing is complete. The final approval hearing is July 7, 2026. If no appeals follow, payments are expected to be distributed in October or November 2026.

What if I missed the claim deadline? 

The deadline is August 14, 2026 — it has not passed yet. If you miss it, you lose your right to receive any cash payment or reimbursement from this settlement. You would still receive the free identity defense services automatically as a class member, but you give up your right to cash compensation.

Will this settlement payment affect my taxes?

 Possibly. Settlement payments tied to actual financial losses you suffered are generally not taxable. However, payments received as compensation for general inconvenience or flat cash awards may be treated as taxable income. Consult a tax professional if you are unsure how your specific payment will be classified.

What information was actually stolen in the Comcast breach?

 Hackers accessed customer usernames, passwords, names, contact information, dates of birth, last four digits of Social Security numbers, and secret security question answers. Approximately 35 million current and former Xfinity customers had their data exposed.

Can I opt out and sue Comcast on my own?

 Yes. If you want to keep your right to sue Comcast individually over this breach, you must opt out of the settlement by June 1, 2026. If you do nothing — or if you file a claim — you give up the right to sue Comcast separately over this specific incident.

What if I no longer have my Comcast breach notification letter?

 Call Kroll Settlement Administration at (833) 319-2401. They can verify your eligibility using your Comcast account information and help you proceed with your claim without the original notice.

Sources & References

1. Official Settlement Website — comcastbreachsettlement.com
2. Official Long-Form Settlement Notice (PDF)
3. Official Claim Form (PDF)

Last Updated: April 8, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.