New York AG Forces New York Times to Pay $14 Refunds Over Class Action Lawsuit Settlement—If You Cancelled Your Subscription Between 2018-2023, File Your Claim Now
The New York Times has reached a settlement with the New York Attorney General’s Office over allegedly problematic subscription cancellation practices. Eligible New York subscribers who cancelled digital or home delivery subscriptions between January 19, 2018 and August 9, 2023 can claim a one-time $14 payment. Claims must be filed by March 3, 2026 through the settlement website at NewYorkAGSettlement.com or by mail. No documentation is required—just your claim number and PIN from your notice.
Here’s why this matters: The New York Attorney General investigated how The New York Times handled subscription cancellations and found practices that warranted consumer restitution. Thousands of New York subscribers who tried to cancel faced these allegedly problematic procedures—and now they’re getting paid back.
Who Qualifies: New York Subscribers Who Cancelled 2018-2023
You’re eligible for the $14 payment if you meet ALL of these criteria:
✓ Digital subscribers:
- Had a New York billing zip code
- Were directly billed by The New York Times (not through a third party like Apple or Amazon)
- Cancelled your digital subscription between January 19, 2018 and June 30, 2022
✓ Home delivery subscribers:
- Had a New York billing zip code
- Were directly billed by The New York Times (not through a third party)
- Cancelled your home delivery subscription between January 19, 2018 and August 9, 2023
Important: If you subscribed through Apple App Store, Google Play, Amazon, or another third-party platform, you do NOT qualify. Only direct New York Times billing counts.
The Settlement: $14 Cash Payment (No Documentation Required)
Under this Settlement, each Eligible Subscriber is entitled to a one-time payment of $14 in restitution.
What you get:
- $14 cash payment (one-time)
- Multiple payment options: PayPal, Venmo, ACH direct deposit, virtual Mastercard, or check
- No receipts needed: Just your claim number and PIN
What you DON’T need:
- Proof of cancellation
- Billing statements
- Subscription records
- Cancellation confirmation emails
The settlement administrator already has your information. You just need to submit your claim.
How to File Your Claim: Three Easy Options
Option 1: File Online (Fastest—Get Paid Electronically)
- Go to https://nyagnewyorktimes.claims-administrator.com
- Enter your claim number and PIN (found in your email or mailed notice)
- Complete the short claim form
- Choose payment method: PayPal, Venmo, ACH, virtual Mastercard, or check
- Submit by March 3, 2026
Don’t have your claim number? Contact the settlement administrator (see contact info below).
Option 2: File by Mail
- Complete the claim form you received in the mail
- Mail to:
New York AG Settlement
c/o Analytics Consulting LLC
PO Box 2010
Chanhassen, MN 55317-2010
Must be postmarked by March 3, 2026
(Mail claims will receive payment by check only)
Option 3: File by Email
- Complete the claim form you received
- Email to: [email protected]
- Must be sent by March 3, 2026
(Email claims will receive payment by check only)
Critical Deadline: March 3, 2026
Claims deadline: March 3, 2026
If you don’t file by this date, you get nothing—even if you’re eligible.
What happens after you file:
- Settlement administrator verifies your claim
- Once approved, you’ll receive payment via your selected method
- Checks expire 180 days after issue date (cash them quickly!)
What the Attorney General Found: Problematic Cancellation Practices
The New York Attorney General’s Office investigated The New York Times’ subscription cancellation procedures for both digital and home delivery subscriptions.
While specific allegations haven’t been publicly detailed, the settlement was reached “about how The New York Times handled cancellations for home delivery and digital subscriptions during certain time periods.”
What this typically means:
- Difficult cancellation procedures
- Multiple steps required to cancel
- Long wait times to speak with representatives
- Unclear cancellation confirmation
- Continued billing after cancellation attempts
The settlement provides restitution to affected subscribers without requiring them to prove specific harm—the Attorney General’s investigation determined the practices warranted compensation.
No Lawsuit—This Is a Government Enforcement Action
This isn’t a class action lawsuit. It’s a settlement with the New York Attorney General’s Office following a government investigation.
What that means:
- You don’t need to “opt in” or “opt out”
- You don’t give up your right to sue separately
- This is government-mandated consumer restitution
- The New York Times agreed to the settlement to resolve the AG’s investigation
Payment Options: Get Money Fast or Wait for a Check
Electronic payments (file online only):
- PayPal: Instant transfer to your PayPal account
- Venmo: Direct to your Venmo account
- ACH direct deposit: Deposited to your bank account
- Virtual Mastercard: Prepaid card code sent via email
- Check: Mailed to your address
Paper claims (mail or email):
- Check only: Mailed to the address on your claim form
Pro tip: File online and choose PayPal or Venmo for fastest payment.
Similar New York Times Settlements
The New York Times has faced multiple settlements over subscription practices:
National auto-renewal settlement (2024):
- $2.4 million settlement fund
- Covered subscribers automatically renewed between June 2016 – May 2021
- Claims deadline was August 19, 2024 (CLOSED)
- That was a different settlement—you may qualify for BOTH if you met both eligibility criteria
North Carolina settlement (2021):
- $5.563 million settlement
- Covered automatic renewal practices
- Separate from New York AG settlement
This New York AG settlement is ONLY for New York subscribers who cancelled during specific periods. It’s separate from the national auto-renewal cases.
FAQ: Your Settlement Questions Answered
Q: I don’t have my notice letter—can I still file a claim?
Yes. Contact the settlement administrator at 877-542-3952 or email [email protected]. They can look up your claim number and PIN.
Q: What if I cancelled my subscription multiple times during the eligibility period?
You’re still only eligible for one $14 payment, regardless of how many times you cancelled and re-subscribed.
Q: I subscribed through the Apple App Store—do I qualify?
No. Only subscribers directly billed by The New York Times qualify. Third-party subscriptions (Apple, Google Play, Amazon, etc.) are excluded.
Q: Do I need to prove I cancelled or had problems cancelling?
No. The settlement administrator already has records of eligible subscribers. You just need to file your claim.
Q: What if I moved since I cancelled my subscription?
Update your address when you file your claim form to ensure you receive payment.
Q: Can I still subscribe to The New York Times after claiming this settlement?
Yes. This settlement doesn’t affect your ability to subscribe in the future.
Q: When will I receive my payment?
After the March 3, 2026 claims deadline, the settlement administrator will verify claims and distribute payments. Electronic payments are typically faster than checks.
Q: What if I was both a digital subscriber AND a home delivery subscriber?
If you cancelled both types of subscriptions during the eligibility periods, contact the settlement administrator to clarify your eligibility. You may still only receive one $14 payment.
Q: Is $14 really worth the time to file?
It takes less than 3 minutes to file online. That’s $280/hour. File the claim.
Official Settlement Resources
Settlement Website:
https://newyorkagsettlement.com
File Claim Online:
https://nyagnewyorktimes.claims-administrator.com
Settlement Administrator Contact:
Analytics Consulting LLC
Phone: 877-542-3952
Email: [email protected]
Address:
New York AG Settlement
c/o Analytics Consulting LLC
PO Box 2010
Chanhassen, MN 55317-2010
The Bottom Line: File Before March 3, 2026
The New York Attorney General investigated The New York Times’ cancellation practices and determined subscribers deserved restitution.
If you cancelled a New York Times subscription with a New York billing address between 2018-2023, you’re entitled to $14.
Three critical steps:
- Go to https://nyagnewyorktimes.claims-administrator.com TODAY
- Enter your claim number and PIN (or contact settlement administrator if you don’t have them)
- File before March 3, 2026 (online, mail, or email)
Miss the deadline, get nothing. File now, get $14.
It’s your money. The Attorney General fought for it. Now claim it.
Related Articles:
- Continuum Health Data Breach: File By March 2 for Up to $5,000
- AT&T Data Breach Settlement Sending $75 Checks
- Amazon Prime Settlement: $2.5 Billion Paid After Iliad Flow Trapped Millions
Disclaimer: This article is for informational purposes only and does not constitute legal advice. For questions about your specific situation, contact the settlement administrator or consult a licensed attorney.
About the Author
Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
Read more about Sarah