Continuum Health Class Action Settlement Pays Up to $5,000—380,000 Patients’ Social Security Numbers and Medical Records Exposed

Continuum Health Alliance has agreed to a $3.1 million settlement resolving claims from an October 2023 data breach that exposed names, Social Security numbers, dates of birth, and medical records of approximately 380,000 patients. Settlement class members can claim up to $5,000 for documented losses or approximately $75 without receipts, plus two years of free medical data monitoring and $1 million in identity theft insurance. Claims must be submitted by March 2, 2026, with final court approval scheduled for March 16, 2026.

Here’s what makes this critical: Healthcare data breaches exposed 133 million patient records in 2023 alone. Your medical information is worth 50 times more than credit card data on the black market. And 380,000 patients just had their most sensitive information stolen.

What Data Was Stolen: Your Social Security Number and Medical Records

Between October 18-19, 2023, hackers gained unauthorized access to Continuum Health’s computer network and stole files containing:

Personal identifiers:

• Full names
• Social Security numbers
• Dates of birth
• Addresses
• Phone numbers

Medical information:

• Health insurance information
• Medical record numbers
• Diagnoses and treatment information
• Healthcare provider details

Continuum Health didn’t notify affected patients until April 2024—six months after the breach.

The Settlement Breakdown: Up to $5,000 Cash Plus Identity Protection

The settlement provides multiple compensation options depending on what harm you experienced.

Cash Payment A: Up to $5,000 for Documented Losses

If you can prove out-of-pocket expenses caused by the breach, you can claim up to $5,000.

Qualifying expenses include:

• Identity theft remediation costs
• Credit monitoring fees you paid
• Fraudulent charges on accounts
• Time spent resolving identity theft (documented at $25/hour, up to 5 hours)
• Professional fees (accountant, attorney)
• Credit report freezing/unfreezing costs
• Costs to replace government-issued IDs

Important: You must provide documentation—receipts, bank statements, invoices, credit reports showing fraud.

Cash Payment B: Approximately $75 Without Documentation

Can’t document losses? You can still claim an alternative cash payment estimated at $75.

The exact amount depends on how many people file claims and how much money is left after documented loss claims are paid.

You don’t need receipts for this option—just submit a valid claim form.

Medical Data Monitoring: 2 Years Free (Available to All)

Every settlement class member can elect two years of CyEx Medical Data Monitoring, which includes:

• Real-time credit monitoring (one bureau)
• Dark web scanning (immediate alerts if your data appears for sale)
• Security freeze assistance
• $1,000,000 identity theft insurance (no deductible)
• Fraud resolution agents (to help fix identity theft)

You can choose this in addition to Cash Payment A or Cash Payment B.

Who Qualifies: 380,000 Patients Received Breach Notices

You’re eligible for the settlement if:

✓ You received a notice stating the Continuum Health Alliance or Consensus Medical Group data breach affected your private information

✓ You reside in the United States

✓ Your information was compromised in the October 2023 breach

You DON’T need:

• To be a patient of Continuum Health directly (the breach affected patients of their client, Consensus Medical Group)
• To have experienced identity theft or fraud
• Receipts to claim the alternative $75 payment
• To have filed a police report

Excluded from the settlement:

• Directors, officers, and agents of the defendants
• Governmental entities
• The judge and court staff

How to File Your Claim: Two Options

Option 1: File Online (Fastest)

1. Go to ContinuumHealthDataIncidentSettlement.com
2. Click “File a Claim”
3. Enter the unique ID from your breach notice letter
4. Complete the online claim form
5. Upload documentation (if claiming Cash Payment A)
6. Submit by March 2, 2026

Option 2: File by Mail

1. Download the claim form PDF from the settlement website
2. Complete all required fields
3. Attach copies of documentation (if claiming Cash Payment A)
4. Mail to:

Settlement Administrator – 83317
c/o Kroll Settlement Administration LLC
PO Box 225391
New York, NY 10150-5391

Must be postmarked by March 2, 2026

Critical Deadlines You Cannot Miss

Mark these dates on your calendar right now:

Missing the March 2, 2026 deadline means you get nothing—even if you’re eligible.

What Documentation You Need

For Cash Payment A (up to $5,000):

Identity theft expenses:

• Credit monitoring service receipts
• Bank statements showing fraudulent charges
• Police reports
• FTC identity theft affidavits
• Credit report copies showing fraudulent accounts

Time spent resolving issues:

• Detailed log of hours spent (phone calls, correspondence, research)
• $25/hour reimbursement, up to 5 hours maximum

Professional fees:

• Attorney invoices
• Accountant bills
• Credit counseling receipts

Other costs:

• Fees to freeze/unfreeze credit
• Costs to obtain new IDs or documents
• Notary fees for affidavits

For Cash Payment B ($75 alternative):

No documentation required—just submit the claim form.

For Medical Data Monitoring:

No documentation required—just select this option on your claim form.

The Lawsuit Allegations: What Continuum Did Wrong

The consolidated class action alleged Continuum Health Alliance and Consensus Medical Group:

Failed to implement reasonable cybersecurity safeguards despite storing highly sensitive patient data including Social Security numbers and medical records

Violated HIPAA by failing to protect protected health information (PHI)

Breached implied contract with patients who trusted the companies to protect their data

Committed negligence and negligence per se by failing to meet industry-standard security practices

Breached fiduciary duty owed to patients whose sensitive information they possessed

Were unjustly enriched by collecting payments for services while failing to invest adequately in data security

Continuum Health denies all allegations but agreed to settle to avoid litigation costs and uncertainty.

What Happens After You File

Step 1: Submit your claim by March 2, 2026 (online or postmarked)

Step 2: Settlement administrator reviews your claim

Step 3: Court holds final approval hearing March 16, 2026

Step 4: If approved, payments distributed approximately 75 days later (late May/early June 2026)

Step 5: You receive either:

• Check for Cash Payment A or B (mailed to your address)
• Email with CyEx monitoring enrollment code
• Or both, depending on what you selected

Can You Opt Out or Object?

Opt Out (Exclude Yourself)

If you want to keep your right to sue Continuum Health separately, you must opt out by February 17, 2026.

To opt out:

• Mail written notice personally signed by you
• Include: name, address, phone, email, statement requesting exclusion
• Mail to settlement administrator (address above)
• Must be postmarked by February 17, 2026

Important: If you opt out, you get NO settlement benefits and cannot file a claim.

Object to the Settlement

If you think the settlement is unfair but still want to participate, you can object by February 17, 2026.

To object:

• Submit written objection to the Clerk of Court, Class Counsel, and Settlement Administrator
• Must include specific reasons you believe settlement is unfair
• You can still participate if your objection is overruled

FAQ: Your Settlement Questions Answered

Q: I don’t have my breach notice letter—can I still file a claim?

Yes. If you believe you received care from Consensus Medical Group and should have been notified, contact the settlement administrator at 1-833-420-3819 to verify your eligibility.

Q: What if I can’t prove my out-of-pocket losses?

File for Cash Payment B (approximately $75). You don’t need any documentation for this option.

Q: Can I claim both cash payments?

No. You must choose either Cash Payment A (up to $5,000 with documentation) OR Cash Payment B (approximately $75 without documentation). But you can also select the free medical monitoring in addition to either cash payment option.

Q: How much will I actually get if I choose Cash Payment B?

The settlement website estimates $75, but the final amount depends on:

• How many people file claims
• How much is paid out for documented losses (Cash Payment A claims)
• Total settlement fund remaining

It could be more or less than $75.

Q: Is the medical monitoring worth it?

Absolutely. Two years of credit monitoring, dark web scanning, and $1 million identity theft insurance typically costs $200-400. And it’s free to all class members.

Q: When will I get paid?

Approximately 75 days after the court grants final approval (March 16, 2026 hearing). Expect payments around late May or early June 2026, assuming no appeals.

Q: I experienced identity theft—should I file a police report?

Yes. A police report strengthens your documented loss claim and may be required to recover fraudulent charges from banks.

Q: What if I moved since the breach?

Update your address when filing your claim form to ensure you receive payment.

Official Settlement Resources

Settlement Website:
ContinuumHealthDataIncidentSettlement.com

Settlement Administrator:
Kroll Settlement Administration LLC
Phone: 1-833-420-3819
Email: [email protected]

Class Counsel:
Kopelowitz Ostrow Ferguson Weiselberg Gilbert P.A.

Court Case:
In re Continuum Health Data Security Incident Litigation
Docket No. BUR-L-000903-24
Superior Court of New Jersey, Burlington County

The Bottom Line: File Before March 2, 2026

380,000 patients had their Social Security numbers and medical records stolen. Continuum Health took six months to tell you.

Now you have until March 2, 2026 to claim up to $5,000 cash plus two years of identity protection.

Three critical steps:

1. Go to ContinuumHealthDataIncidentSettlement.com TODAY
2. File your claim before March 2, 2026 (online or mail)
3. Choose: Cash Payment A ($5,000 with receipts), Cash Payment B ($75 no receipts), or both plus monitoring

Miss the deadline, get nothing. File now, protect your identity, and get compensated for this massive security failure.

Your medical records are worth thousands on the dark web. Make Continuum Health pay for failing to protect them.

Related Articles:

• AT&T Data Breach Settlement Sending $75 Checks
• TransUnion Exposes 4.4M Social Security Numbers
• 700Credit Data Breach: 5.8M SSNs Exposed

Disclaimer: This article is for informational purposes only and does not constitute legal advice. For legal assistance, consult a licensed attorney.

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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