Prime Members Said Amazon Quietly Stopped Two-Day Delivery, A Judge Just Threw Out Their Lawsuit.

A federal judge dismissed a proposed class action accusing Amazon of secretly pulling its contractor-operated delivery vans from certain zip codes, leaving Prime subscribers with slower shipping while still paying full membership fees. Judge Kymberly K. Evanson of the U.S. District Court for the Western District of Washington dismissed the lawsuit on March 6, ruling that the plaintiffs failed to identify a specific promise Amazon broke. The case is not dead yet — the judge gave plaintiffs until April 6, 2026 to file an amended complaint.

Quick Facts

Field	Detail
Case Name	King, et al. v. Amazon.com Services LLC
Case Number	C24-2009-KKE
Court	U.S. District Court, Western District of Washington
Judge	Hon. Kymberly K. Evanson
Current Status	Dismissed — plaintiffs may amend by April 6, 2026
Settlement	None — litigation phase only
Claim Deadline	N/A — no settlement exists
Law Allegedly Violated	Washington Consumer Protection Act (CPA)

Where Things Stand

• Judge Evanson dismissed the lawsuit on March 6, 2026, finding the plaintiffs failed to plead an unfair or deceptive trade practice with sufficient specificity.
• Plaintiffs have until April 6, 2026 to file an amended complaint. If they do not refile, or if an amended complaint is also dismissed, the case ends.
• No settlement exists and no claims portal is open. If the case is refiled and eventually resolves, this article will be updated.

Amazon Pulled Its Delivery Vans from Certain Zip Codes — and Didn’t Tell Subscribers

The case centers on a specific internal Amazon decision that Prime subscribers say they were never told about. The plaintiffs argued that Amazon violated Washington’s Consumer Protection Act by failing to disclose that it had stopped using its network of contractor-operated delivery vans in their zip codes, which resulted in slower delivery times.

Amazon Prime’s central selling point has long been fast, reliable shipping — historically advertised as two-day delivery. The plaintiffs’ argument was straightforward: Amazon changed how it fulfilled that promise in their areas, said nothing about it, and kept charging the same membership fee.

Amazon filed a motion to dismiss, arguing that the Prime subscribers failed to identify an unfair or deceptive practice and failed to plead facts to support the causation element of their claims. The judge agreed on both counts.

Why the Judge Said the Complaint Wasn’t Enough

Judge Evanson’s ruling identified three specific gaps in how the plaintiffs built their case — gaps that proved fatal at this stage.

First, the plaintiffs failed to identify where or when Amazon promised or suggested that Prime membership entitles a subscriber to two-day delivery at a particular frequency, which the judge found fatal to their CPA unfairness claim.

Second, the plaintiffs failed to identify any specific advertisement that promised two-day shipping at a frequency higher than what they actually received. Without pointing to a concrete representation and showing it was false, the deception claim had no foundation.

Third, the plaintiffs failed to plead facts to establish causation — the legal requirement showing that Amazon’s alleged conduct directly caused their harm. The judge also pointed to a telling detail: some of the plaintiffs continue to subscribe to Prime to this day, despite being aware of the slower delivery times. That undermined their argument that the slower speeds caused them meaningful harm.

Related article: SoFi Technologies Data Breach Class Action Lawsuit Hacker Got Into SoFi Over the Holidays. Now 38,000+ Customers Are Suing

What Washington’s CPA Actually Requires

The Washington Consumer Protection Act is one of the stronger state consumer protection laws in the country, but it carries specific pleading requirements. To bring a valid CPA claim, a plaintiff must show that a company engaged in an unfair or deceptive act, that the act occurred in trade or commerce, that it affected the public interest, that it caused injury, and that the injury was caused by the deceptive act.

The plaintiffs cleared some of those hurdles but stumbled on the most critical ones: identifying the specific deceptive act and proving it directly caused harm. General frustration with slower shipping — without tying it to a precise broken promise — was not enough.

This is not the first time a CPA-based Amazon delivery claim has run into this wall. In April 2025, Judge Evanson also dismissed with prejudice a separate class action filed by the estate of Tonny Storey, which accused Amazon of failing to automatically refund extra fees when a paid delivery window was missed. The judge found Storey had multiple opportunities to plead a valid CPA claim and failed each time.

This Is One of Several Amazon Prime Delivery Lawsuits

The King dismissal fits into a broader pattern of courts rejecting Amazon Prime delivery claims at the pleading stage.

In February 2025, a separate federal judge dismissed a consolidated class action accusing Amazon of wrongly charging Prime Video subscribers $2.99 per month for ad-free content. The court concluded that Amazon had told subscribers it could alter or discontinue membership benefits at any time.

A more targeted case is still active. The Washington D.C. Attorney General sued Amazon separately, alleging the company secretly excluded two zip codes east of the Anacostia River from its fastest delivery service while charging roughly 48,000 Prime members the full subscription price. In those zip codes, two-day delivery rates dropped from over 72% in 2021 to just 24% to 25% in 2023. That government enforcement action is distinct from the private class action dismissed here, and it remains pending.

What Happens on April 6, 2026

The plaintiffs have one more shot. To survive a second dismissal attempt, their amended complaint will likely need to do several things the original did not:

• Cite a specific Amazon advertisement or representation promising two-day delivery at a defined frequency in their zip codes
• Document the before-and-after delivery performance in their specific areas with concrete data
• Show they took action based on those representations — signed up for Prime, renewed, or paid more because of a specific promise Amazon made and then quietly broke
• Establish a cleaner causation chain between Amazon’s decision to remove contractor vans and their actual, quantifiable harm as subscribers

If the plaintiffs refile and the court dismisses the amended complaint, the case will almost certainly end for good. If the amended complaint is accepted, the litigation will move toward the discovery phase, where Amazon’s internal documents about the delivery van withdrawal could become central evidence.

Frequently Asked Questions

Is there a settlement or claim I can file right now? 

No. This case was dismissed and no settlement exists. There is no claims portal, no deadline to submit anything, and no compensation available at this time. If the case is refiled and eventually settles, this article will be updated.

Do I need a lawyer to participate if the case is refiled?

 If the case is refiled and certified as a class action, class members are represented automatically by class counsel at no cost. You would not need to hire your own attorney to be included.

Is this lawsuit legitimate? 

Yes. The case is King, et al. v. Amazon.com Services LLC, Case No. C24-2009-KKE, in the U.S. District Court for the Western District of Washington. It is a real federal lawsuit, not a scam. The dismissal is a procedural ruling at the pleading stage — it does not mean Amazon was found innocent of wrongdoing.

When will I receive a payment?

 There is no payment available and no timeline to provide. No settlement has been proposed or agreed to. If that changes, this article will reflect the update.

What if I missed the claim deadline?

 There is no claim deadline because no settlement exists. Nothing has been missed. If a settlement is reached in the future, a new deadline will be announced.

Will a settlement payment affect my taxes? 

This is not applicable at this time. If a settlement is reached, the tax treatment of any payment will depend on how the settlement fund is structured. Consult a tax professional at that time.

Does this ruling affect the D.C. Attorney General’s lawsuit against Amazon over delivery exclusions? 

No. The D.C. Attorney General’s lawsuit is a separate government enforcement action targeting Amazon’s decision to exclude specific D.C. zip codes from its fastest delivery service. That case is independent and remains active. A ruling in the King case has no direct legal effect on the D.C. action.

I’m a Prime member with slower delivery. Can I do anything now? 

You can request a refund for a specific late delivery through Amazon’s customer service. You can also document your delivery times over the coming weeks in case you want to join a future class action, should one be certified. Contacting class counsel directly is also an option if you believe you have specific evidence that could strengthen a refiled complaint.

Sources & References

• U.S. District Court, Western District of Washington — Case No. C24-2009-KKE
• D.C. Office of the Attorney General — Amazon Prime Delivery Exclusion Lawsuit

Last Updated: March 26, 2026

Disclaimer: This article is for informational purposes only and does not constitute legal advice. Legal claims and outcomes depend on specific facts and applicable law. For advice regarding a particular situation, consult a qualified attorney.