Northwell Health Pixel Tracking Settlement 2026, Claim Deadline April 20, Eligibility & How To File For $15 Cash
Northwell Health patients who accessed the FollowMyHealth portal or scheduled appointments online between 2020 and 2024 can claim up to $15 and privacy monitoring from a class action settlement. The claim deadline is April 20, 2026.
The case, Kaplan v. Northwell Health, Inc., Case No. 520763/2025, alleges Northwell violated the Electronic Communications Privacy Act by sharing patient information with third parties like Meta and Google through tracking technologies without consent. Here’s what you need to know about eligibility, claim filing, and settlement details.
What Is The Northwell Health Pixel Tracking Settlement About?
Plaintiffs Eryn Kaplan, Michael Zurl, and Kathyann McClendon filed the lawsuit claiming Northwell disclosed personally identifiable information to third parties through pixel tracking technologies embedded on its website and patient portal.
Pixel tracking refers to tiny code snippets that companies embed on websites to collect user data. The lawsuit alleged these tracking pixels sent patient health information to advertising platforms without proper consent, violating federal privacy laws.
Northwell denies wrongdoing but agreed to settle. The settlement avoids years of litigation and provides immediate relief to affected patients.
Who Qualifies For The Settlement? Eligibility Requirements
Settlement Subclass 1 includes all patients who logged into Northwell’s FollowMyHealth portal between January 1, 2020, and December 31, 2023, or booked appointments on northwell.edu during the same period.
Settlement Subclass 2 covers all other Northwell patients between January 1, 2020, and July 25, 2024, not included in Subclass 1.
Excluded parties include Northwell officers, directors, legal counsel, assigned judges, and their families.
Settlement Payment Amounts: How Much Can You Get?
Subclass 1 members receive a $15 cash payment plus 12 months of privacy monitoring services. Subclass 2 members receive only the 12-month privacy monitoring subscription.
The privacy monitoring service helps protect against identity theft and unauthorized use of personal information.
How To File A Claim: Step-By-Step Instructions
You must file a claim by April 20, 2026, either online at the settlement website or by mailing a paper claim form.
Online filing: Visit the official settlement website and click “File a Claim.” You’ll need your unique Notice ID and PIN from the notice you received by email or mail.
Mail filing: Download the claim form from the settlement website and mail it postmarked by April 20, 2026.
If you didn’t receive a Notice ID, contact the settlement administrator at (833) 360-6887 or [email protected] to verify your identity.
Settlement Website & Contact Information
Official website: www.NWPixelSettlement.com
Settlement administrator address: Northwell Health, Inc. Settlement, c/o Settlement Administrator, PO Box 25232, Santa Ana, CA 92799
Phone: (833) 360-6887
Email: [email protected]
Don’t wait until the deadline. File your claim now to avoid last-minute technical issues.
Important Deadlines You Cannot Miss
The exclusion and objection deadline is March 23, 2026. The claim filing deadline is April 20, 2026. The final fairness hearing is scheduled for April 21, 2026, at 9:30 a.m. ET at the Supreme Court of the State of New York, County of Kings Courthouse, 360 Adams Street, Brooklyn.
Payments will be distributed approximately 150 days after the court grants final approval, assuming no appeals delay the process.
What You Must Know About This Settlement
Hidden rule: If you do nothing, you receive no benefits but remain bound by the settlement terms, meaning you cannot sue Northwell for these claims separately.
Common mistake: Claim forms submitted after 11:59 p.m. ET on April 20, 2026, or postmarked after April 20 will not be accepted.
2026 update: The final approval hearing date may change by court order, with updates posted on the settlement website.
For more information on similar healthcare privacy violations and patient rights in data breach cases, understanding MHCC Class Action Lawsuit Settlement Approved, McLaren Health Care Data Breach Victims Can Claim Up To $5,000 Before April 2026 Hearing can help you protect your privacy.
What To Do Next: Your Options
Option 1: File a claim. Submit your claim before April 20, 2026, to receive settlement benefits.
Option 2: Exclude yourself. Mail an exclusion request postmarked by March 23, 2026, stating “I unequivocally wish to be excluded from the Settlement Class in the case of Kaplan v. Northwell Health, Inc., Case No. 520763/2025”. This preserves your right to sue separately but forfeits settlement benefits.
Option 3: Object to the settlement. File written objections with the court by March 23, 2026, explaining why you believe the settlement is unfair.
Option 4: Do nothing. You remain in the settlement class, receive no payment, and cannot sue for these claims.
FAQs About The Northwell Health Pixel Tracking Settlement
When will I receive my payment?
The court will hold the final fairness hearing on April 21, 2026, and payments will be sent after all appeals are completed. Expect checks within 150 days of final approval.
What if I deleted my Northwell account?
You still qualify if you were a patient during the class period. The settlement administrator uses Northwell’s records to identify eligible class members.
Can I still use Northwell services after filing a claim?
Yes. Filing a claim doesn’t affect your ability to receive healthcare from Northwell.
What happens if I miss the deadline?
Late claims will not be processed. The April 20, 2026, deadline is firm.
How much will lawyers get paid?
Class counsel may seek up to $5,250,000 in attorneys’ fees, costs, and expenses, with the court determining the final amount. Class representatives may receive service awards up to $3,000 each.
Is the $15 payment taxable?
Generally, payments for privacy violations are not taxable income, but consult a tax professional for your specific situation.
What privacy monitoring service will I receive?
The settlement provides 12 months of privacy monitoring to help detect unauthorized use of your personal information. Enrollment details will be sent after final approval.
Last Updated: January 30, 2026
Disclaimer: This article provides general information about the Northwell Health pixel tracking settlement for informational purposes only and does not constitute legal advice.
File your claim before April 20, 2026, to secure your settlement benefits.
Stay informed, stay protected. — AllAboutLawyer.com
About the Author
Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
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