Did You Get Kaiser Texts After Texting STOP? Here’s Your Share of the $10.5M Kaiser Marketing Texts Settlement 

Kaiser Permanente is paying $10.5 million to settle claims they kept sending marketing texts after people replied STOP. If you received more than one text from Kaiser between January 2021 and August 2025 after opting out, you could get up to $75 per message. How much will you actually get? When’s the deadline to file? What happens if Kaiser ignored your “STOP” text multiple times?

The settlement was announced in December 2025 after Jonathan Fried sued Kaiser for violating federal telemarketing laws. Kaiser denies any wrongdoing but agreed to pay millions to end the lawsuit. The claim deadline is February 12, 2026—just weeks away.

This Could Put Money in Your Pocket

You need to act fast if you’re one of the 73,327 people who received Kaiser texts after telling them to stop.

The settlement covers anyone nationwide who got repeated marketing texts from Kaiser Foundation Health Plan—the company that operates Kaiser Permanente—after opting out. If you live in Florida, you have an even stronger claim under state law.

Here’s what makes this different from other class action settlements: you get paid based on how many texts you received. Got three unwanted texts? You could get $225. Ten texts? Potentially $750. The more Kaiser ignored your “STOP” request, the bigger your payout.

What This Kaiser Settlement Is All About

Why Did Kaiser Get Sued Over Text Messages?

A customer named Jonathan Fried filed a class action lawsuit claiming Kaiser kept texting him about their health services even after he told them to stop.

Federal law under the Telephone Consumer Protection Act (TCPA) says when you text “STOP” to a company, they have to honor that request immediately. Same with Florida’s Telephone Solicitation Act (FTSA)—it gives residents even stronger protections.

The lawsuit says Kaiser violated both laws by continuing to send marketing texts after people opted out. This happened between January 21, 2021, and August 20, 2025.

Kaiser denies breaking any laws. They settled to avoid years of expensive litigation, not because they admit fault.

How Much Money Is Kaiser Paying?

The total settlement fund is $10.5 million. But that money doesn’t all go to people who filed claims.

Here’s how it breaks down: attorneys representing the class get their fees from this fund (likely around $3.5 million based on typical class action attorney payments), the person who filed the lawsuit gets a service award for representing everyone (usually $5,000-$15,000), the settlement administrator handling claims gets paid for their work, and what’s left gets split among everyone who files valid claims.

One legal expert called this settlement “one of the worst TCPA settlements ever” because Kaiser paid $143 per class member when similar cases settled for just $21 per person. The lawyers are getting paid handsomely while individual payouts might be much smaller than $75 per text.

Am I Eligible for the Kaiser Telemarketing Settlement?

You qualify if you meet specific requirements. There are two groups of people covered.

Nationwide class: You received more than one marketing text from Kaiser Foundation Health Plan about their goods or services in any 12-month period between January 21, 2021, and August 20, 2025. You must have received these texts AFTER you previously replied “STOP” or used similar language to opt out. You can live anywhere in the United States.

Florida class: You’re a Florida resident who received more than one marketing text from Kaiser about their goods or services in any 12-month period between January 21, 2021, and August 20, 2025. The key difference: you must have received these texts at least 15 days AFTER you texted “STOP” to Kaiser.

The Florida requirement is stricter because state law gives companies a 15-day grace period to update their systems after someone opts out.

How Much Money Will I Actually Get From the Kaiser Settlement?

Up to $75 per qualifying text message. But here’s the catch—that’s the maximum, not guaranteed.

If the total value of all approved claims is less than the settlement fund (after attorney fees and costs), you get the full $75 per text. But if claims exceed the available money, everyone gets reduced proportionally.

Think of it like this: Say 50,000 people file claims for an average of 5 texts each. That’s 250,000 texts at $75 each, or $18.75 million. But the fund only has about $6 million left after legal fees. Your payment gets cut by about two-thirds.

The settlement administrator will calculate the exact amount after the February 12 deadline when they know how many valid claims were filed.

How Do I File a Claim for the Kaiser Text Settlement?

You need your settlement notice with your unique ID and PIN. Kaiser or the settlement administrator mailed these to eligible class members in December 2025.

Go to KaiserTCPASettlement.com and click on the claim form link. Enter your unique ID and PIN from your settlement notice. Provide the phone number or numbers that received the unwanted texts. Submit the form by February 12, 2026 at 11:59 PM.

You can only submit one claim form total, but it covers all qualifying texts to any of your phone numbers.

If you prefer paper, download the PDF claim form from the settlement website, print it, fill it out completely, and mail it to: Kaiser TCPA and FTSA Settlement, Settlement Administrator, P.O. Box 6049, Portland, OR 97228-6049. It must be postmarked by February 12, 2026.

What You Must Know About Telemarketing Laws and Class Actions

What Makes Sending Texts After Someone Says STOP Illegal?

The TCPA was passed in 1991 to protect people from unwanted telemarketing calls. Congress later expanded it to cover text messages.

Companies cannot send you marketing texts without your prior consent. Once you give consent, you can revoke it any time by replying “STOP,” “UNSUBSCRIBE,” or similar language. When you do that, the company must stop sending you messages immediately.

Violations cost $500 per text under federal law. If the court finds the company knew they were breaking the law (called “willful” violations), the penalty jumps to $1,500 per text.

Florida’s state law adds extra protections. Companies have 15 days to update their systems after you opt out, but after that grace period, continuing to text you violates state law separately from federal law.

How Do Class Action Settlements Actually Work?

A class action lawsuit lets one person (the “class representative”) sue on behalf of a large group of people who all suffered similar harm.

Instead of 73,327 separate lawsuits against Kaiser, Jonathan Fried filed one lawsuit representing everyone affected. If he wins or settles, everyone in the class gets compensated.

Here’s why companies often settle: trials are expensive, unpredictable, and public. Settling lets them avoid admitting fault, control costs, and move on.

For class members, settlements mean guaranteed money without having to hire your own lawyer or go to court. But the trade-off is you typically get less than if you sued individually and won.

You automatically become part of the settlement unless you opt out by December 29, 2025 (that deadline has passed). When final approval happens on January 28, 2026, anyone who didn’t opt out can’t sue Kaiser later for these same claims.

What Happened Recently With This Kaiser Settlement?

December 2025: Kaiser and the plaintiffs announced the proposed settlement terms. The settlement administrator started mailing notices to class members.

December 29, 2025: Deadline passed to opt out of the settlement or file objections with the court.

January 28, 2026: Final approval hearing scheduled at 3:30 PM Eastern time in the Circuit Court of the Eleventh Judicial Circuit in Miami-Dade County, Florida. The judge will decide whether to approve the settlement as fair and reasonable.

February 12, 2026: Claim filing deadline at 11:59 PM. This is your last chance to submit a claim form.

After final approval (assuming the judge approves it and no one successfully appeals), the settlement administrator will review all claims, determine how much each person gets, and start mailing checks or sending electronic payments. This typically takes 60-90 days after the final approval hearing.

What to Do Next to Get Your Money

Step-by-Step: How to File Your Kaiser Settlement Claim Right Now

First, find your settlement notice. Check your mail from December 2025 for an envelope from “Kaiser TCPA and FTSA Settlement.” If you can’t find it, check your email for messages from the settlement administrator.

If you didn’t get a notice but think you qualify, call the settlement administrator at 877-805-8877. They can verify if you’re in the class and help you file.

Next, gather your information: your unique ID and PIN from the notice, the phone number or numbers that received Kaiser’s texts, and if possible, screenshots or records of the texts you received (this isn’t required but helps if there’s a dispute).

Then go online to KaiserTCPASettlement.com. Click “File a Claim.” Enter your ID and PIN. Fill out the claim form with your contact information and phone numbers. Review everything carefully. Submit before February 12, 2026.

You’ll get a confirmation number. Save it. Take a screenshot or write it down.

Important Deadlines You Cannot Miss

February 12, 2026, 11:59 PM: Final deadline to submit claim forms online or have mailed forms postmarked.

January 28, 2026, 3:30 PM Eastern: Final approval hearing. You can attend (virtually or in person) but you don’t have to.

The exclusion and objection deadline was December 29, 2025. If you wanted to opt out or object to the settlement terms, that window closed.

Missing the February 12 claim deadline means you get nothing. Courts don’t extend these deadlines, even for good reasons.

When Should You Talk to a Lawyer About This Settlement?

Most people don’t need a lawyer to file a Kaiser settlement claim. The process is free and straightforward.

But consider consulting an attorney if: you opted out of the settlement before December 29, 2025, and want to sue Kaiser individually; you believe Kaiser owes you significantly more than what this settlement offers; your claim gets rejected and you want to appeal; you have evidence of additional violations beyond what’s covered in this settlement.

If you’re thinking about opting out of future settlements, talk to a consumer protection lawyer first. You might give up guaranteed money for uncertain potential.

Remember: filing a claim in this settlement costs nothing. The lawyers get paid from the settlement fund, not from your individual payment.

Common Questions About the Kaiser Text Message Settlement

Do I Need a Lawyer to File a Kaiser Settlement Claim?

No. Filing is free and doesn’t require an attorney.

The lawyers representing the class already did the legal work. They’ll get their fees from the settlement fund—not from your payment. You keep 100% of whatever you’re awarded.

What If I Deleted the Texts From Kaiser?

You can still file a claim. You don’t need to prove you received the texts.

By being included in the settlement class, Kaiser or the settlement administrator already confirmed you received the messages. Your phone number was in Kaiser’s records.

If there’s a dispute about your claim, phone records or screenshots would help. But they’re not required to file.

Can I File a Claim If I’m Not a Kaiser Member?

Yes, absolutely. You don’t have to be a Kaiser health plan member.

The settlement covers anyone who received the texts, whether you were a customer, former customer, or just someone Kaiser was trying to market to. The violation is sending you texts after you opted out—membership status doesn’t matter.

How Long Does It Take to Get Settlement Money?

Expect 60 to 90 days after final court approval for payments to start going out.

Here’s the timeline: January 28, 2026 is the final approval hearing. If approved, there’s usually a 30-day appeal period. Assuming no appeals (or they’re quickly resolved), the settlement administrator starts processing payments around late March or April 2026.

Payments go out in batches, so some people get theirs first while others wait a few more weeks.

What Happens If the Settlement Fund Runs Out?

The fund won’t run out, but your payment might be smaller than $75 per text.

If total claims exceed the money available, everyone gets reduced proportionally. This is called “pro rata” distribution—you get your fair share based on how many texts you received compared to everyone else.

The settlement administrator calculates this after the claim deadline when they know total claims filed.

Can Kaiser Send Me Marketing Texts in the Future?

Only if you give them new consent.

The settlement doesn’t change the law. Kaiser still has to follow TCPA rules. If you opt in to receive texts from them again (like by checking a box on their website or texting a keyword to subscribe), they can send you messages.

But if you opt out again later, they have to stop. If they don’t, you could file a new complaint or join a future class action.

What If I Got Texts After August 20, 2025?

Those aren’t covered by this settlement. The class period ended August 20, 2025.

If Kaiser sent you texts after that date despite your opt-out request, you might have a separate legal claim. Talk to a consumer protection attorney about your options.

You could potentially sue individually or wait to see if another class action gets filed covering more recent violations.

Pro Tip: If you still have the texts on your phone, take screenshots now and save them to your computer or cloud storage. If your claim gets questioned or if Kaiser violates the law again in the future, you’ll have evidence. Screenshots should show the phone number that sent the text, the date and time, and the message content.

Last Updated: January 12, 2026 — We keep this current with the latest legal developments in class action settlements and consumer protection laws.

Important Legal Disclaimer: This article provides general information about the Kaiser Permanente telemarketing text message settlement and consumer rights under the TCPA. It is not legal advice. The Kaiser settlement terms and eligibility requirements are based on court documents and the official settlement notice, but individual circumstances may vary. AllAboutLawyer.com does not provide legal services, represent claimants, or process settlement claims. For specific questions about your eligibility or claim status, contact the settlement administrator at 877-805-8877 or visit KaiserTCPASettlement.com. If you need personalized legal advice about a telemarketing violation or class action settlement, consult a qualified consumer protection attorney in your area.

Need help with another class action settlement? Visit our Kaiser Caught Sharing Your Medical Data With Google And Microsoft, Massive $47.5M Settlement article to learn about Kaiser’s separate $47.5 million data privacy settlement.

Stay informed, stay protected. — AllAboutLawyer.com

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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