DoorDash Lawsuit Settlement, Claim $28M Payout—How to Claim Your Money Before November 21, 2025 Deadline
DoorDash will pay $28 million to delivery drivers who didn’t receive their full tips between 2017 and 2019, with $16.75 million going to New York Dashers and additional settlements for Illinois drivers. The New York claims process opens in April 2025, with a filing deadline of November 21, 2025. Approximately 63,000 New York delivery workers stand to benefit, with payments expected to begin in early 2025.
Between May 2017 and September 2019, DoorDash used customer tips to subsidize guaranteed base pay instead of giving workers full tips. Eligible Dashers will receive payments calculated as a percentage of the settlement fund based on deliveries where tips were used to offset guaranteed amounts. The OAG will not award individual Dashers less than $10—if your calculated share falls below this threshold, you won’t receive payment.
What the DoorDash Lawsuit Settlement Covers
The Attorney General’s investigation found DoorDash used a guaranteed pay model where customer tips offset base pay already promised to workers. For example, on orders with a $10 guaranteed amount, if a customer tipped $0, DoorDash paid $10 ($1 base + $9 remainder). When customers tipped more, DoorDash used those tips to cover the guaranteed amount rather than adding them on top.
DoorDash applied customer tips to the guaranteed payment it promised Dashers, meaning tips didn’t increase earnings above what was already guaranteed. The company failed to disclose these practices to customers and buried disclosures in online documents inaccessible during the ordering process.
Who Qualifies for DoorDash Settlement Compensation
New York Dashers are eligible if both conditions apply:
You completed deliveries on the DoorDash app in New York state between May 2017 and September 2019, and you didn’t receive the full customer tip in addition to the amount DoorDash offered when you accepted the job.
Illinois Dashers face different criteria:
Eligible Dashers completed deliveries in Illinois between July 2017 and September 2019, were paid under the Pay Guarantee Model, and received a consumer tip allegedly used by DoorDash to satisfy the Guaranteed Amount.
You may not have received notice if Atticus Administration lacks your complete contact information or if your unpaid tips during the affected period totaled less than $10.
How Much Money Can You Receive from the Settlement
The OAG calculated amounts each eligible Dasher should have been paid as: the guaranteed payment plus tip, minus what DoorDash actually paid. The actual amount each eligible Dasher receives will be a percentage of the entire settlement fund depending on available money and individual amounts due.
The OAG has sole discretion on settlement payment amounts based on information provided by DoorDash. If you owe money for New York child support or other judgments, these amounts may be subtracted from your award.
Dasher payments are being paid continuously as Atticus receives claims, within 15-30 days of receiving a valid claim form.
Critical Deadline: November 21, 2025
The deadline to file a claim is November 21, 2025. Distributions will be made through 2025. Missing this deadline means forfeiting your compensation—there are no extensions.
For Illinois Dashers, the deadline was February 10, 2025, with payments anticipated in March 2025 to those who submitted claim forms.
How to File Your DoorDash Settlement Claim
If you’re eligible for a settlement payment, you’ll receive a notice with a claim form by mail, email, or text message containing a unique claim ID number. You can fill out the claim form and mail it to Atticus, or complete the claim process online.
Step-by-step filing process:
- Look for notifications from Atticus Administration by text, email, or mail alerting you to eligibility
- The Atticus website for the settlement will have links to the claim form where you enter your claimant ID and last name as instructed in your notice
- In your claim form, you’ll select how you would like to receive your payment
- Payments will be made bi-monthly by check, Venmo, Zelle, eMastercard, or ACH
To make a claim for payment owed to a deceased Dasher, contact Atticus by November 21, 2025—you may get an extension to file necessary forms.
What Documentation You Need
The OAG reviewed data for all deliveries during the affected period, including delivery history, guaranteed payments offered, tips paid, and actual compensation received.
Atticus Administration is the neutral third-party administrator hired to manage the settlement terms, responsible for informing Dashers of eligibility, processing claims, and answering questions. You don’t need to provide extensive documentation—the settlement administrator already has your delivery records from DoorDash.
In connection with payment of your claim, you will receive IRS Form 1099 for tax purposes.
How the Settlement Distribution Works
Under the New York State Personal Privacy Protection Law, any personal information you provide will be used only to process your payment. Atticus will keep your information in a secure database only long enough to process payment and report to OAG.
Distributions will be limited to those calculated to receive at least $10 from the settlement fund. Dashers receive the full amount of tips that customers pay, with customer tips having no effect on DoorDash’s contribution to guaranteed amounts.
Recent Updates and Changes to DoorDash Pay Model
DoorDash will now provide all of the following for each delivery: amount of compensation paid by DoorDash (including breakdown of promotional pay, bonuses, and other Dasher compensation), total tips paid by customers, and transparent disclosure of pay structure.
For each past delivery, you’ll be able to see your Dash History showing the breakdown between total compensation paid by DoorDash and total tips paid by your customer. You can see this information on the app for deliveries within the past five months (but no more than 200 delivery sessions).
DoorDash will provide this summary of pay information to Dashers after they complete a delivery session, which starts when Dashers make themselves available to receive orders and ends when they can no longer receive orders.
What If You Miss the Deadline
The claims process is expected to open in April 2025, with a deadline to file by November 21, 2025. Missing this date means losing your right to compensation under this settlement. There are no provisions for late claims.
If you think you qualify but don’t receive a claim number, contact the settlement administrator Atticus Administration at 1-800-270-1039 or email [email protected] before the deadline.
Are There Fees or Deductions
Beware of anyone, including legal professionals or agents, who offers to help you get your payment, especially for a fee. You don’t have to be represented by or pay anyone to make a claim, qualify for settlement funds, or receive money.
Attorney General James secured $16.75 million in restitution from DoorDash, which Atticus will distribute directly to affected Dashers, providing them the compensation they were denied. DoorDash will pay up to $1 million in settlement administrator costs to help issue payments.
How to Track Your Claim Status
You’re responsible for keeping your address updated with Atticus to receive payments or tax forms related to this payment. To update your mailing address, contact Atticus at 1-800-270-1039 or by email at [email protected].
If anyone tries to charge you or says only they can file your claim, immediately report them to Atticus at 1-800-270-1039 or to OAG at 212-416-8700.
Resources Available to Claimants
Official settlement websites:
- New York: Visit www.nydoordashsettlement.com for claim form login and settlement details
- Illinois: www.ildoordashsettlement.com for Illinois claim information
Contact information:
- Atticus Administration: 1-800-270-1039 or [email protected]
- New York OAG website: https://ag.ny.gov/doordash-settlement
Under the settlement terms agreed to in February 2025, DoorDash implemented a restitution fund of $16.75 million to repay eligible Dashers, new payment practices ensuring consumer tips are paid to Dashers in their entirety without impacting guaranteed pay, and transparent disclosure of pay information to both Dashers and customers.
What Happens Next
The settlement terms are described in the assurance of discontinuance (AOD), which details DoorDash’s agreement to put in place restitution payments for eligible Dashers who completed deliveries in New York between May 2017 and September 2019 and didn’t receive full customer tips in addition to guaranteed amounts.
DoorDash will provide Dash History showing delivery session breakdowns for at least four years, compared to the previous five-month limit. This increased transparency helps Dashers verify their earnings and understand exactly how tips factor into their compensation.
During the affected period, New Yorkers placed more than 11 million delivery orders with DoorDash. The settlement represents a significant recovery for workers who were systematically denied their rightfully earned tips.
Frequently Asked Questions
Q: What is the DoorDash lawsuit settlement about?
The settlement addresses DoorDash’s practice of using customer tips to subsidize guaranteed base pay between May 2017 and September 2019, instead of giving workers their full tips on top of guaranteed amounts.
Q: Who is eligible to claim compensation?
New York Dashers who completed deliveries between May 2017 and September 2019 and didn’t receive full customer tips in addition to guaranteed payment amounts are eligible.
Q: How much money can I receive?
Payment amounts vary based on your individual deliveries where tips were used to offset guaranteed pay, calculated as a percentage of the $16.75 million settlement fund—minimum payments are $10.
Q: What is the deadline to file?
The deadline to file a claim is November 21, 2025, with the claims process opening in April 2025.
Q: How do I file a claim?
You’ll receive a notice with a unique claim ID by mail, email, or text, then complete the claim form either online at the Atticus website or by mailing it to Atticus Administration.
Q: What documentation do I need?
The settlement administrator already has your delivery records from DoorDash. You only need your claim ID number and last name from your eligibility notice to file your claim.
Q: What should I do if I miss the deadline?
Missing the November 21, 2025 deadline means forfeiting your compensation with no provisions for late claims. If you think you qualify but haven’t received notice, contact Atticus immediately at 1-800-270-1039.
Disclaimer: This information is for educational purposes only and does not constitute legal advice. DoorDash settlement details, eligibility requirements, compensation amounts, and deadlines may change based on settlement administrator updates and court orders. Consult official settlement documentation at www.nydoordashsettlement.com or www.ildoordashsettlement.com, review eligibility requirements independently, contact the settlement administrator for official information at 1-800-270-1039, and contact a legal professional for specific questions about the settlement or your eligibility.
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About the Author
Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
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