Temu Settlement Claim Form, File Your Privacy Violation Claim For Up To $5,000 Before It's Too Late

Temu faces multiple class action lawsuits alleging the shopping app gathered sensitive personal data from mobile devices without fully disclosing data collection practices and without user consent, violating federal and state privacy laws. If you created a Temu account and used the Temu mobile app, you may qualify for a claim of up to $5,000 or more depending on the law found to apply. The lawsuit was filed in Illinois federal court, alleging Temu collects more data from users than necessary and in a greater amount than disclosed.

CRITICAL UPDATE: Two separate legal actions involve Temu—a privacy class action lawsuit still in arbitration proceedings and a September 2025 FTC settlement over INFORM Act violations. The privacy lawsuit offers potential compensation to app users, while the FTC settlement resulted in a $2 million penalty paid by Temu to the government.

What Is the Temu Settlement About?

Experts state Temu is purposefully and intentionally loaded with tools to execute virulent and dangerous malware and spyware activities on user devices, capturing biometric data, WiFi information, camera access and more, all without users’ consent. The case alleges Temu app gathered sensitive, personal data from mobile devices without fully disclosing that it was collecting this data, and without user consent.

Privacy researchers and cybersecurity experts, including the Arkansas Attorney General, have raised concerns about TEMU’s data collection practices, identifying invasive access to device functions and user data far exceeding norms for consumer shopping apps. The TEMU app is configured in such a way that it makes it easy to inadvertently grant TEMU permission to access private content on your phone that has nothing to do with shopping, such as the content of your personal text messages, emails, and photo albums.

Politico reported that Google suspended Temu’s Chinese sister platform Pinduoduo from its app store after finding malicious software in versions of the Chinese app, and Apple expressed similar concerns, finding that Temu previously violated the company’s mandatory privacy rules and misled people about how it uses their data.

Who Is Eligible to File a Temu Settlement Claim?

You may qualify for this claim if you have a Temu account and purchased items in the Temu mobile app. Anyone in the U.S. who has downloaded the Temu app is affected by its alleged activity.

Eligibility requirements:

Created a Temu account at any time
Downloaded and used the Temu mobile app
U.S. resident during app usage
Purchased items through the mobile app (for some claims)
Used the app before February 26, 2024 (for certain claims)

The proposed Illinois class action asserts claims for violating Massachusetts’ right to privacy law and Illinois’s Biometric Information Privacy Act. Multiple states have residents eligible for this lawsuit, including California, Massachusetts, Virginia, and Illinois.

Temu Settlement Claim Form, File Your Privacy Violation Claim for Up to $5,000 Before It's Too Late

What Data Did Temu Allegedly Collect?

Upon reviewing the Temu app code, privacy experts concluded that the app gains access to “literally everything on your phone,” including content on users’ phones, their contacts, text messages, photos and calendars.

Alleged data collection includes:

Biometric information including fingerprints
WiFi network information and Bluetooth data
Text messages and emails
Photo albums and calendar information
Location tracking data
Contact lists
Device identifiers and IP addresses
Camera and microphone access

Temu requests at least 24 permissions for all kinds of information that would not be needed for an online shopping app.

How Much Compensation Is Available?

Potential claims range from up to $5,000 or more depending on the law found to apply under federal and state privacy laws. Some sources indicate claimants may qualify for up to $800 in compensation, though the settlement amount may vary based on the number of valid claims.

Compensation factors:

Number of valid claims filed
Applicable state privacy laws
Duration of app usage
Types of data accessed
Attorney fees and administrative costs

The final payout amount depends on court approval, settlement negotiations, and total approved claims. Individual compensation typically decreases as more people file valid claims.

Current Status of the Temu Class Action Lawsuit

Temu is seeking arbitration in the class action lawsuit, arguing users agreed to individually arbitrate any disputes relating to service when they first signed up. Claims brought on behalf of nonusers or individuals whose data was allegedly collected through communications with Temu users were dismissed for lack of standing, and the court granted jurisdictional discovery to explore whether Temu’s parent company, PDD Holdings Inc., can enforce the arbitration agreement.

Key case information:

Case name: Ziboukh, et al. v. Whaleco Inc. d/b/a Temu, et al.
Case number: 1:23-cv-15653
Court: U.S. District Court for the Northern District of Illinois
Judge: Hon. Thomas M. Durkin
Defendants: Whaleco Inc. D/B/A Temu and PDD Holdings Inc.

Right now, both cases have asked for class certification but have not yet gotten the green light to proceed as such. The litigation remains ongoing, with arbitration proceedings determining how individual claims will be processed.

Separate FTC Settlement: What You Need to Know

In September 2025, Temu agreed to pay a $2 million civil penalty to resolve allegations that it violated the INFORM Consumers Act in connection with its online marketplace. Temu violated the INFORM Act by failing to offer a mechanism for consumers to report suspicious activity—electronically and by phone—on gamified product listings and by failing to offer a telephonic mechanism on non-gamified product listings.

This FTC settlement addresses different violations than the privacy class action. The $2 million penalty was paid by Temu to the government—not distributed to consumers as compensation. The FTC settlement requires Temu to implement consumer reporting mechanisms and improve seller disclosure practices.

How to File Your Temu Privacy Claim

Note: Formal claim procedures have not been established yet. The lawsuit is in arbitration proceedings, meaning official claim forms and deadlines are pending.

Step 1: Determine Your Eligibility

Confirm you downloaded and used the Temu mobile app as a U.S. resident. Having proof of app installation strengthens your claim.

Step 2: Gather Documentation

Collect any available evidence:

Screenshots of Temu app installation
Purchase receipts or order confirmations
Email communications from Temu
Account registration information
Credit card or payment records showing Temu transactions

Step 3: Register Your Interest

Multiple law firms are accepting information from potential claimants:

Labaton Keller Sucharow, a national law firm that has recouped over $27 Billion, is backing claims through their Lantern platform. Hagens Berman is also representing consumers in this lawsuit and accepts case information through their website.

Step 4: Monitor for Official Claim Filing

Check settlement administrator websites and legal news sources regularly for updates on:

Class certification decisions
Official claim filing procedures
Claim submission deadlines
Required documentation

Step 5: Submit Your Claim When Available

Once official claim procedures are established, submit your information promptly. Claim submission typically requires contact information and detailed statements of fact regarding the alleged data breaches and malware activities.

What Documents Do You Need?

While formal claim requirements haven’t been finalized, prepare these materials:

Essential documentation:

Proof of Temu app download (app store receipts or screenshots)
Purchase history from Temu
Account registration details
Device information showing app installation

Supporting documentation:

Email confirmations from Temu
Payment records or credit card statements
Screenshots of app permissions granted
Communications regarding account activity

Some claims may not require proof of purchase, allowing participants to sign up through online form submission.

Important Deadlines to Watch

Current status: No official claim deadline has been set. The deadline for claim submission is to be determined, pending court approval and the final settlement hearing.

Timeline expectations:

Class certification decision: Pending
Official settlement approval: Not yet reached
Claim filing period: To be announced
Final approval hearing: Not scheduled
Payment distribution: Likely 90+ days after approval

The arbitration process typically takes 1-2 years from initial filing to final resolution.

What Happens After You File a Claim?

Once you sign up, you’ll be asked to sign an attorney-client agreement that allows lawyers to investigate your private arbitration claim through a secure client portal, where all information is strictly privileged and confidential.

Post-filing process:

Claim Review: Settlement administrators verify eligibility and documentation
Validation: Your claim is assessed against settlement criteria
Amount Calculation: Individual compensation is determined based on settlement terms
Court Approval: Judge reviews and approves final settlement
Payment Distribution: Checks or electronic payments sent to approved claimants

Legal teams will analyze your claim and your losses, negotiate with the company, and, if necessary, pursue your claim in arbitration. Attorney fees will be a percentage of the settlement or recovery obtained for you—no out-of-pocket costs for class members.

Common Mistakes to Avoid When Filing

1. Missing the Deadline Once official claim deadlines are announced, mark your calendar immediately. Late submissions are typically rejected.

2. Incomplete Information Provide all requested details. Missing information can invalidate your claim.

3. Lack of Documentation While proof of purchase may not be required, supporting documentation strengthens claims and may increase payout amounts.

4. Using Unofficial Websites Only submit claims through court-approved settlement administrators. Scam sites target class action claimants.

5. Failing to Update Contact Information If you move or change email addresses, notify the settlement administrator immediately to ensure you receive important notices and payments.

6. Not Reading Settlement Terms Understand what rights you’re waiving by participating. Joining the settlement typically prevents individual lawsuits.

7. Ignoring Communications Respond promptly to any requests for additional information from settlement administrators or legal counsel.

Canadian Temu Class Action

Consumer Law Group has instituted a Canada-wide class action lawsuit against Temu for collecting more data from its users than is necessary and in a greater amount than what it discloses. The class action was filed on behalf of all persons resident in Canada who used the Temu platform, or had electronic communications with Temu users, or who had their data stored on devices used by Temu users.

Canadian residents should contact Consumer Law Group directly for information about joining the Canadian class action.

Other Temu Lawsuits

Beyond the privacy class action, Temu faces multiple legal challenges:

INFORM Act Settlement: Temu paid $2 million to resolve allegations of violating the INFORM Consumers Act of 2023 by failing to provide consumers with required information and tools to help them avoid and report stolen, counterfeit, or unsafe goods while shopping online.

Additional litigation: Multiple lawsuits involve product quality, false advertising, and other consumer protection issues.

Resources and Support

Official Settlement Resources:

Check Temu class action settlement websites for updates
Monitor court docket for case developments
Contact participating law firms for claim status

Legal Support:

Labaton Keller Sucharow: lantern.labaton.com/case/temu
Hagens Berman: hbsslaw.com/cases/temu-shopping-app-consumer-rights
Top Class Actions: Settlement information and updates

Consumer Protection:

Federal Trade Commission (FTC): ftc.gov
State Attorney General offices
Better Business Bureau

Frequently Asked Questions

What is the Temu settlement about?

The case alleges the Temu app gathered sensitive, personal data from mobile devices without fully disclosing that it was collecting this data, and without user consent, in violation of federal and state privacy laws.

How much money can I get from the Temu settlement?

Claims range from up to $5,000 or more depending on the law found to apply. Some estimates suggest up to $800 per claimant, though final amounts vary based on the number of valid claims.

Who is eligible to file a Temu claim?

You may qualify if you have a Temu account and purchased items in the Temu mobile app. Anyone in the U.S. who has downloaded the Temu app is affected by its alleged activity.

What is the deadline to file a Temu settlement claim?

The deadline for claim submission is to be determined. No official deadline has been set because the lawsuit is still in arbitration proceedings.

Do I need proof of purchase to file a claim?

Some claims may not require proof of purchase, allowing participants to sign up through online form submission. However, documentation strengthens your claim.

Is the Temu settlement approved?

Both cases have asked for class certification but have not yet gotten the green light to proceed as such. The settlement is not yet finalized.

What data did Temu collect?

Privacy experts concluded the app gains access to “literally everything on your phone,” including contacts, text messages, photos and calendars. Temu requests at least 24 permissions for all kinds of information that would not be needed for an online shopping app.

How do I file a Temu settlement claim?

Contact participating law firms like Labaton Keller Sucharow or Hagens Berman to register your information. Official claim procedures will be announced once arbitration and settlement terms are finalized.

When will I receive payment?

The payment method will be determined after court approval and the final settlement hearing, with payments likely beginning within 90 days if approved without appeals.

Can I still use Temu after filing a claim?

Yes. Filing a claim does not prevent you from continuing to use Temu’s services. However, consider the privacy implications before continuing app usage.

Legal Disclaimer: This information is for educational purposes only and does not constitute legal advice. The Temu settlement, claim form requirements, eligibility criteria, filing deadline, and settlement status may change based on court orders and settlement updates. Consult official settlement resources, review settlement documents independently, contact the settlement administrator for official information, and contact a legal professional for specific questions about settlement eligibility or claim filing.

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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Temu Settlement Claim Form, File Your Privacy Violation Claim for Up to $5,000 Before It’s Too Late