$1.99M HopSkipDrive Data Breach Class Action Settlement, 155K Users’ SSNs And Medical Info Exposed, Claim Up To $5,000 By April 14

HopSkipDrive agreed to pay $1.985 million to settle a class action lawsuit over a June 2023 data breach that exposed personal information of approximately 155,394 users. The HopSkipDrive class action settlement received preliminary approval from the court on December 15, 2025 and covers approximately 155,394 individuals whose private information was compromised as a result of the June 2023 data breach and received notice of the breach in or around November 2023.

If you received a data breach notification from HopSkipDrive about the incident, you can file a claim by April 14, 2026 for cash payments up to $5,000, California residents can claim an additional $250, and all class members qualify for two years of free identity theft protection.

What Hackers Stole From HopSkipDrive’s Systems

The information that may have been implicated in the data breach includes names, addresses, email addresses, Social Security numbers, dates of birth, driver’s license numbers and medical information.

On July 25, 2023, HopSkipDrive got an anonymous email claiming that an unauthorized actor had accessed a third-party application used by the company. This prompted the company to launch an investigation that confirmed that an unauthorized actor was able to access information that had been provided to the company between May 31, 2023 and June 10, 2023.

The breach is particularly concerning because HopSkipDrive specializes in rideshare services for school children and older adults—two vulnerable populations whose medical conditions, addresses, and family information were exposed.

Similar to patterns seen in the Signature Performance $8.5M Data Breach Settlement, Claim Up To $5,000 By May 7, 2026, third-party healthcare service providers continue facing accountability for inadequate cybersecurity.

How Much Money Can You Claim?

Class members can claim up to $5,000 in documented, unreimbursed expenses and/or losses resulting from the data breach. Here’s the breakdown:

Documented Loss Payment: Up to $5,000 if you have receipts proving unreimbursed costs caused by the breach, including:

• Credit monitoring fees you paid out-of-pocket
• Unreimbursed fraudulent charges or bank fees
• Professional fees (attorneys, accountants) to resolve identity theft
• Time spent addressing breach-related issues (up to 3 hours at $25/hour)

Alternative Cash Payment: All HopSkipDrive class members may also submit a claim form for an alternative one-time cash payment of approximately $100. No documentation required—just proof you received the breach notice.

California Residents Get Extra: Class members who were California residents at any time between May 31, 2023, and April 14, 2026 can submit to receive an additional pro rata cash payment, estimated at $250 under state privacy statutes.

Free Identity Protection: All class members may submit a claim form to receive an enrollment code for two free years of identity theft and fraud protection, which includes three-bureau credit monitoring, identity theft insurance, and access to a fraud/identity theft specialist.

Just like victims in the 23andMe Class Action Lawsuit Payout 2026, $30 Million Settlement Pays Up To $10,000, HopSkipDrive users face serious long-term identity theft risks from Social Security number exposure.

Who Qualifies To File A Claim

You’re eligible if you received a HopSkipDrive data breach notification letter about the May 31 – June 10, 2023 incident. The lawsuit, filed by plaintiff Tara McIntosh on behalf of approximately 155,394 others, accuses the company of failing to properly secure and safeguard sensitive customer information.

To receive a settlement payment, class members can file a claim online or print the PDF claim form to complete and mail to the settlement administrator.

Notice ID and Confirmation Code from settlement notice required to submit a claim. If you lost your notice, contact the settlement administrator to verify eligibility.

Critical April Deadlines You Cannot Miss

April 14, 2026: All HopSkipDrive settlement claim forms must be submitted online or postmarked no later than April 14, 2026.

May 19, 2026: The court will determine whether to grant final approval to the HopSkipDrive data breach settlement at a hearing on May 19, 2026.

Compensation will begin to be distributed to class members only after final approval has been granted and any appeals have been resolved—expect payments in summer 2026.

How To File Your Claim Right Now

Official Settlement Website: Visit HopSkipDriveDataSettlement.com to file online using your Notice ID and PIN.

Settlement Administrator Mailing Address: HopSkipDrive, Inc. Data Security Incident Litigation c/o Settlement Administrator, Attn: Claim Forms, 1650 Arch St. Ste 2210, Philadelphia, PA 19103

Phone: 1-844-981-4185 for questions about filing or eligibility verification.

Email: [email protected]

What You’ll Need:

• Your Notice ID and Confirmation Code from the breach notification letter
• For documented losses: Supporting documentation which may include receipts, bank or credit card statements showing unreimbursed fees or losses due to fraud, or other proof of identity theft or fraud

The Lawsuit’s Allegations Against HopSkipDrive

The suit alleges that the company did not notify customers of the breach for months after it occurred. The breach was discovered in July 2023, but HopSkipDrive was alerted to data breach when it received a message from an unidentified cyber actor on or around July 25, 2023, and notification letters weren’t sent until February 2024—a seven-month delay.

The complaint states that HopSkipDrive derives substantial economic benefit from collecting this personal information and had a duty to protect it from unauthorized access. It also accuses the company of failing to provide details about the root cause of the data breach or what remedial measures were taken to prevent future breaches.

Similar to the Comcast $117.5M Data Breach Class Action Settlement, delayed breach notifications significantly increase settlement values as courts recognize the additional harm caused by leaving victims unaware their data was compromised.

Critical Questions Answered

What is the HopSkipDrive data breach settlement?

It’s a $1.985 million settlement resolving claims that HopSkipDrive failed to protect user data during a June 2023 cyberattack. The breach exposed Social Security numbers, medical information, driver’s license numbers, and personal details of 155,394 users who use HopSkipDrive’s school transportation and senior rideshare services.

What proof do I need to claim up to $5,000?

Third-party documentation proving unreimbursed expenses caused by the breach: credit monitoring invoices, bank statements showing fraudulent charges, professional service bills for resolving identity theft, credit report fees, or records of time spent (up to 3 hours at $25/hour) addressing breach-related issues.

When will I receive my settlement payment?

Compensation will begin to be distributed to class members only after final approval has been granted and any appeals have been resolved. The May 19, 2026 final approval hearing determines if the settlement proceeds. Expect payments 60-90 days later—likely July-August 2026.

Do I have to choose between cash and credit monitoring?

No. All class members receive two years of free credit monitoring regardless of which cash option they choose. You must pick ONE cash option (documented losses, flat payment, or California statutory payment), but the credit monitoring is automatic for everyone who enrolls.

I’m a California resident—do I get more money?

Yes. Class members who resided in California at any time between May 31, 2023 and April 14, 2026 are eligible to receive a California statutory payment of approximately $250, which may be reduced on a pro rata basis should the number of claims exceed the settlement fund.

What if I lost my breach notification letter?

Call 1-844-981-4185 or email [email protected]. The settlement administrator can verify your eligibility using your account information and issue a replacement Notice ID and PIN for filing your claim.

Does this settlement prevent me from suing HopSkipDrive separately?

Yes, unless you opt out by April 14, 2026. By filing a claim or not opting out, you release HopSkipDrive from all claims related to this data breach and cannot sue them individually.

Last Updated: February 14, 2026

Disclaimer: This article provides informational content only and does not constitute legal advice. Data breach victims should review settlement terms carefully before filing claims.

Next Steps: Visit HopSkipDriveDataSettlement.com immediately to file your claim using your Notice ID and PIN. Don’t wait—the April 14, 2026 deadline is firm.

Stay informed, stay protected. — AllAboutLawyer.com

About the Author

Sarah Klein, JD, is a licensed attorney and legal content strategist with over 12 years of experience across civil, criminal, family, and regulatory law. At All About Lawyer, she covers a wide range of legal topics — from high-profile lawsuits and courtroom stories to state traffic laws and everyday legal questions — all with a focus on accuracy, clarity, and public understanding.
Her writing blends real legal insight with plain-English explanations, helping readers stay informed and legally aware.
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